This trip was different. I just wanted to relax for my birthday because this hotel is one of my favorites. Unfortunately the employee (Monica) at check-in made it uncomfortable due to false gossip from a previous experience with an ex-employee who violated my ADA rights. The issue was resolved which I don’t know why the employee keeps making it more than what it was by implying that the previous GM spoke negatively about me?🤔 which is unacceptable to defame someone character. I meet the new GM and shared this information. I just don’t appreciate how I was made to feel this trip around. But I did inform the GM in Texas, a hotel can ask a guest no more than (2) questions about a service dog if its role is not obvious: "Is the dog a service animal required because of a disability?" and "What work or task has the dog been trained to perform?" Hotels are prohibited from asking about the guest's disability, requesting medical or training documentation, or requiring the dog to perform a task for proof. So NO… a hotel can NOT ask more than (2) questions. Please educate front desk staff.
Jacquelyn
Jacquelyn,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 9 日
Darren
Darren,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 8 日
Miguel
Miguel,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Natasha
Natasha,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
joseph
joseph,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Very close to all the entertainment in Arlington. Very quiet, clean, and everyone is friendly. We enjoyed our stay!
Erica
Erica,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 30 日
Ivan
Ivan,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 30 日
Pool was closed
Greg
Greg,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Auriana
Auriana,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 28 日
Nice stay but don't like the added fee
Overall, it was a good stay. Check in came with a nearly 5.00 surprise facilities charge that isn't presented by Hotels.com. Frustrated with that. Our door wouldn't deadbolt but they fixed that right away. Pool was closed. Beds were comfy and the shower was amazing with the hot water and water pressure. Room was a nice size and it was a perfect location for ATT Stadium concert.
Jaynee
Jaynee,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
이른시간 체크인 넓은 룸은 좋아요.
taehun
taehun,6 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 24 日
Room was clean but smelled terrible and musty. A/c must have been having issues because it wasn’t cooling properly.
Cory
Cory,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 23 日
Rolando
Rolando,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 22 日
Pool was small, elevator only one was working, and ice machine only one that was working was down stairs
Marissa
Marissa,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 22 日
Very nice, no frills hotel. Relatively clean with spacious rooms and good bathrooms ( great showers). Decent breakfast that should satisfy most. Great location close to the AT&T stadium and the Globe Life baseball field.
The main problem for me was how dim the rooms were. Very poor lightening. Even the bathroom lights were dim - at least put some bright light in the bathroom or a makeup light attachment 😔