Place was outdated. Towels smalt like motor oil, i bought a towel from Wal-Mart. Ok for myself. Close walk to dow town a big plus
真实旅客
3 晚商务旅行
8/10
Nothing too fancy, but its well kept and clean and great if your looking for a low budget stay.
Jadan
2 晚行程
2/10
Avoid. This is NOT a 3 star hotel. It is a beat down motor lodge with nasty stained carpet, stained bedding, dead bugs, and a musty smell. Door had gaps in weatherstripping so anything crawling around outside comes in. Sent photos of the disgusting carpet and bedding to hotels dot com, but fighting with property over refund. Hotel offered a different but equally disgusting room. Hotels dot com so far is only offering a quarter of what I paid as one key cash. I didn't stay in the room and ended up with a 3+ hour drive back home in the dark and rain. Trip was ruined.
真实旅客
1 晚行程
8/10
Place is small, no frill just basic hotel. However, the room was clean, bedding was nice, decor is ok. Everything worked. Hot water was really hot! Which is great. It looks like they are trying to upgrade things. Would stay again just not for more than 2 nights. No pool.
Ashley
1 晚行程
10/10
Carmelo
1 晚行程
2/10
We went in pictures are not what u see inside. We set on bed it went down no support. It smelled bad. We took our stuff and left booked another place in Gatlinburg. They dont show u the opposite side of the room. So I just threw away over 300.00. Plus had to find a new place. Id advise u dont show this place on ur websites
Patricia
1 晚行程
2/10
Billie
2 晚行程
8/10
Great beds
Terry
1 晚家庭旅行
6/10
Bed broke
No one on duty
Will try again
Room dusty
Only 2 towels
No coffee cups
No hangers
Shelby
1 晚家庭旅行
10/10
It was nice just as advertised easy checking in and out nice room and being affordable and always in walking distance of downtown Gatlinburg Tennessee can't beat it it was awesome if definitely go back
Brandon
1 晚行程
2/10
It was nasty
Tammy
1 晚行程
10/10
Chelsea
1 晚行程
4/10
Positives were a big tv, microwave, fridge and very comfy bed. Negatives were towels and sheets were dirty, clumps of hair on bathroom wall, very thin walls so could hear everything from rooms beside/above/beneath us. Sink and bath taps worked but broken. Exterior very dated.
真实旅客
2 晚行程
2/10
There was stains on the bed sheets and there was also 1 roll of toilet paper.
真实旅客
2 晚家庭旅行
10/10
Jose
1 晚行程
10/10
Don’t let the exterior fool you once we walked in the room it’s was very cozy , charming Best Bed I’ve slept in compared to expensive property’s 10-10 on that Bathroom & shower could use updating other than that great hotel for price
Norma
1 晚行程
2/10
The hotel does not look like its shown in pictures. It is run down and nasty the guy working the desk when we checked in was rude. We ended up checking out as soon as we checked in and going else where
Donna
3 晚家庭旅行
2/10
I didn't like anything about it but the convenience of the location but the experience was terrible!! The coffee pot still has coffee in it,there was an empty liquor bottle in the dresser,the heat didn't work and we didn't figure that out til 1:30am and we checked the filter and it hadn't been cleaned in months. We contacted the owner she said we could move rooms but the manager on duty just brought us a space heater said this is all I can do all the rooms are dirty,no occupied but dirty!! Why couldn't he clean one so we could have heat???? We left a day early due to it being really cold and they didn't want to provide a source of heat that actually worked. I'm very disappointed in my experience
Kristin
2 晚浪漫旅行
6/10
Roaches not big deal but didn't want to bring them home, shower handle comes off, AC doesn't work properly, guy upfront didn't know what room service was when asked and no room service at all had to ask for towels, told there was two beds and only one, towels stained, and blanket had holes
Angel
4 晚家庭旅行
6/10
First room had no TV. Changed room and looked half renovated Bathroom door broken. Shower old mold looking and heater worked but unable to set temp so would never turn off over heating area. Had to keep turning on to take of the chill and then turning off when to hot.
Madre
3 晚家庭旅行
4/10
Our heater didn't work in 25 degree weather. We told the man in the front office and he said "never heard that before" and gave us a small space heater he was using for this office (they dont have heating?) from the 80s and told us to use this to warm our entire room. My husband went back and told him we needed a new room as that heater was a joke. They DID give us a new room. The room still had stuff from the previous user. We found lolipop sticks, hair clips, their food left over in the fridge. I guess you get what you pay for as this was one of the cheapest hotels in Gatlinburg for that time. The rooms were decorated nicely and the bed was comfortable. Close enough to walk downtown. Okay if you're just needing it for one night.
Briana
1 晚家庭旅行
2/10
Worst Hotel, that I ever had in my life.
It was so dirty there was literally cockroaches on the bed
Muzammilhassan
2 晚行程
2/10
Dont do it!!!
Lacy
1 晚行程
4/10
Room was ok but they had roachs
Tammy
2 晚家庭旅行
2/10
When arrived found the bathroom to be dirty could not even take a shower. The sheets was dirty. Couldn’t even put my cloths in a dresser drawer because they was full of dirt and food. Food was left in the fridge. Was very disappointed!