Luxurious room. The only issue is that I use the stairs and discovered that all of the fire doors were open on every single floor. This means that no one would be able to escape that very large building. I reported it to the owner of my room and she said she would report it to management. The next day I went down the stairs again and all the doors were still open. Not only where the doors open there was debris on the stairs, which in an emergency people would fall down the stairs since the stairs would not be lit. Plus, the stairs would be full of smoke due to the fire door was being left open. Other than that, the property was great and the owner was very responsive and helpful.
chanelle
chanelle,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 11 日
James
James,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Perfekte Unterkunft!!!
Eine wunderschöne Unterkunft. Die Zimmer sind ganz toll eingerichtet und mit ganz vielen Details ausgestattet (Ladekabel, Powerbank, Kofferwaage). Alles sehr modern, liebevoll und sauber.
Die Lage ist top, direkt im Einkaufszentrum. Foodmarket und Bars an der Waterfront fußläufig zu erreichen.
CheckIn total schnell und unkompliziert.
Martin
Martin,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 20 日
Place was great and the lady who met us was so lovely. However, the checking in process was unclear and the buzzer on the main door was unclear as to which was the Ritz Residence button. I would suggest that the buzzer is clearly labelled for the residence. That aside, loved it. Thanks!
Nora
Nora,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 17 日
Another fantastic stay at this hotel. So friendly and everything very modern. A great place to stay in KK
Greg
Greg,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 13 日
Fantastic property, everything in the room was very high quality. Staff super friendly and very helpful.
Greg
Greg,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 26 日
Very comfortable room and location is the best
Place is in the Imago shopping mall. Many restaurants and shopping near by. Sutera golf club across the street.
Room is very clean and has all fancy things like Dyson hair dryer and electric curtains. Free soft drinks. There are some umbrellas, luggage scale etc to use.
Before arriving call the number. I communicated via Whatsapp and got quickly answer if any questions. Really good service. They have luggage room as well.
Room is not really big size but perfect for couple. Toilet bowl is kind of Asian size and not American standard.
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 25 日
mahdi
mahdi,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 9 日
Very good pr-ship by the front employees from pre-arrival to arrival and departure. It will be my first joice for my next visit to K.K.
Beppi
Beppi,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 11 日
Exceptional Service
We would like to express our appreciation to the Ritz Residence Team for their amazing service even before arriving at Kota Kinabalu. Their exceptional service deserves a 10-star rating.
Rohana
Rohana,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 29 日
Wonderfull property with attentive staff! Great location next to a large shopping mall. Within walking distance of KK waterfront. Large swimming pool available for guest use.
Cameron
Cameron,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 9 月 14 日
Very friendly welcome to stay, property was clean and tidy. Single glazed windows so bring earplugs as under the flight path to Kota Kinabalu airport but easy access to shops and the city centre.
Gemma
Gemma,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 8 日
Great place to be
We have stayed here a few times now when travelling through KK and it never disappoints. Staff are so friendly and helpful, location can’t be beat right in the middle of all the shops. There was the occasional rumble outside which I’m guessing is planes overhead but the bed is so soft it’s easy to fall asleep.
Amazing stay here. Staff we so kind, nice water and fresh towels when ever we needed it.
The room was amazing. Super high tech and very grand. Beautiful time at the ritz
edward
edward,4 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 7 月 16 日
Has the look and feel of luxury with great shopping and location however it is right in the incoming flight path and the windows and sliding verandah door in my room were not sound proofed at all and was offered ear plugs as a solution which I feel is unacceptable. I would not have booked
If I was aware of the excessive constant noise from the planes.