Upon arriving at the property for check in i was informed that there is a $100 deposit required. There was no mention of this in the ad or the post reservation email from the hotel. Strike 1 ...
In addition, the listing of the property states that the hotel provides free breakfast but that is not available at this location. Strike 2 ....
Howard
Howard,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Jorge
Jorge,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 19 日
I killed about 6 cockroach’s. Went to front desk got a different room. Went in to the new room checked the bed had blood on the sheets and hair on the pillow
Jeffrey
Jeffrey,7 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 10 日
Kelly
Kelly,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 4 日
DEAN
DEAN,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 2 日
Our rental car was delayed almost 2 hours and when we got to the hotel, it was after 1am and they didn’t let us check in so we had to sleep in our car. There was a phone in the lobby saying to call if after hours- the person who answered said they were sending someone down to check us in and no one came. I called again and they said they don’t do after hours check ins. We didn’t get to even stay in the room.
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 27 日
Vanessa
Vanessa,7 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 27 日
Juan
Juan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Timothy
Timothy,8 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 30 日
I know is when I called and reserved the room was told that I could check in after midnight got there went to the front desk that they would send somebody down to help me over 45 minutes later somebody got on the phone with belligerent and told that we need to contact Expedia I told him to cancel our reservation they got belligerent what else can I say all I know is I never had a problem with any other hotel checking in late I wanted to stay there four days to 5 days maybe even more well that's all can't do it with totally the hotel's fault maybe it was misunderstanding I don't know took a while to get my money back for my deposit and held the amount of money that I paid for the room for over a week
Jerry
Jerry,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 28 日
Mette
Mette,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 27 日
Pablo David
Pablo David,6 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 27 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 17 日
Taina
Taina,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 16 日
Albert
Albert,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 16 日
Isaac
Isaac,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 15 日
Elmer
Elmer,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 15 日
Terrible I walked in my room bad musty smell staff got under control but on top of that I tossed and turned all night due loud noises all night reported it to staff nothing was resolved couldn’t get a room change so I wouldn’t recommend this room for people who use this location for such as me I had to get up at 5am so I didn’t get no sleep at all
Daron
Daron,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 15 日
Maritza
Maritza,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 14 日
Humidity smell and lack of cleanliness
Humberto
Humberto,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 11 日
There were spiders in the toilet and the sink had physical dirt around the faucet and the tv didn’t work. I was told by the front desk “I” had to unplug the cables from the back of the tv to reset it, but It never worked.”This is a frequent problem” (I was told) they have. I was told my room was just renovated after the hurricane. It was not renovated, they put lipstick on a pig. There wasn’t any soap or shampoo and the strong smell of pot reeked through out the building. The refrigerator moved like a rocking chair. Would never consider staying here again.