I am impressed by the friendly staff and the hospitality of the hotel. There are a 30-minute complimentary spa and a food voucher upon checking in. I am particularly thankful to the restaurant manager who allows me to take away some food for lunch since check-out time is 11am and shuttle bus to airport departs at noon.
It's a good hotel with fantastic service at a good place. Near a famous bar area, and all the staff are very kind and provided a professional service. They will just keep trying their best to solved all my questions.
Great. Apart from the building being a little tired, hard to fault. Good pool area, good breakfast and in a pretty good location
Peter
Peter,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Zar Chi
Zar Chi,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 31 日
DO NOT STAY HERE
I am writing this on behalf of my girlfriend to formally demand a full refund for her recent stay at Kuta Paradiso Bali on March 30th - 31st. The conditions of her room were completely unacceptable, posing both a health and safety hazard. First and foremost, the room she was assigned was infested with ants, making it completely uninhabitable. On top of this, the security of the room was nonexistent—the adjoining door to the neighboring room was completely unlocked, allowing anyone to enter freely. This is an egregious failure on your part to provide a secure and safe environment for guests.
When I brought these serious concerns to the attention of your hotel manager, instead of offering any reasonable accommodation, I was met with blatant hostility. Not only was her complaint dismissed outright, but she was also given an ultimatum: either take whatever subpar room was available or be kicked out entirely. He then proceeded to tell her that the claim was false after showing him video proof.This unprofessional and appalling behavior is unacceptable and speaks volumes about the lack of customer service and basic hospitality standards at your establishment.
Hallie
Hallie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 21 日
Jeffrey
Jeffrey,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Kuta Beach Hotel
The hotel is in the heart of Kuta, which is not known as a quiet area. However, a pool-facing room provides a quiet night. The hotel is a short walk to Kuta beach, shopping and dining. The breakfast is really good, with quite a few options in a nice setting.
真实旅客
5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Leonardus H M
Leonardus H M,15 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 7 日
Great stay at Paradiso Hotel. Breakfast was great each morning, a fantastic complimentary 30mins massage. Host was very friendly and accommodating
Colin
Colin,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 3 日
Hey just the one night reservation but very impressed with the service, location and just the basic general appearance of the place.
Cosimo
Cosimo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
좋은점만
얼리체크인은 힘들다
하지만 좋은방을 줘서 만족
체크아웃은 11:00, 공항 무료셔틀은 장점중에 하나인듯.체크인시 주는 음식쿠폰에 수영장에서 주문 음식에 10% 할인 받았다. 밖에 식당에서 먹어도 이정도 나오니 시간을 아끼기 위해 호텔에서 먹는것도 나쁘지 않다