We didn't have hot water for two nights, so we had ice cold showers. The first night we were there, children were running up and down the hallways, kicking people's doors, and in and out of the elevator pushing all the buttons. A lot of people on our floor were asking them to stop which resulted in the mother of one of the kids coming upstairs to ask who talked to her children. When we told her what they were doing, she said she paid for their room so they can do whatever they want. I asked to speak to the manager at check out and was told he was not there all weekend and to call later that day. I left my name and number, tried calling later and he was still not there, and emailed him. Haven't heard a word. I will never stay at this hotel again.