The people were very friendly. However, the bed was uncomfortable and the room was very warm. The hotel didn’t have any fans available and opening the window didn’t help much to cool the room down. I guess the air conditioning had not been switched over to cool so that wasn’t much help either.
Andrew
Andrew,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 23 日
Muy grata experiencia
Muy buen hotel, frente al mar y cerca del casco viejo, el personal muy amable y el desayuno variado; en algun tiempo fue un hotel de súper lujo
Jorge
Jorge,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Vale a pena!!
Localização tranquila, excelente atendimento com estrelas para o camareiro Francesco.
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 17 日
Meget godt tryk i brusebadet
God service
LARS
LARS,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Charming
We loved our view of the sea, the pretty lobby and dining room, and the delicious breakfast!
Christine
Christine,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
Soggiorno positivo. Hotel datato, ma ben tenuto, nota negativa la moquet.
francesco
francesco,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 22 日
Desk staff was excellent, wait staff was not.
Karen
Karen,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 8 日
Renoviertes Grand Hotel
Wir wurden herzlich empfangen, es ist alles super sauber.. das Frühstück war etwas weniger, aber es waren nur wenige Gäste da.. natürlich kann man sagen für 5 Sterne wenig .. nur dann muss alles weggeschmissen werden .. konnten aber Eigerichte bestellen und es wurde sofort zubereitet
Elvira
Elvira,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 7 日
Anna-Karin
Anna-Karin,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 4 日
Anna-Karin
Anna-Karin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 3 日
Vincent
Vincent,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 12 日
we were pretty much the only guests. Very nice hotel, room fine, food was less, as we were pretty much the only guests, breakfast was not always fresh and less choices. All staff were friendly and very helpful. A bit boring such an empty hotel, though.
Carla
Carla,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 2 日
in einem 5 ***** und in Sizilien sollten die Säfte frisch gepresst und nicht als Pulver mit Wasser aufbereitet werden. Ein no go, bitte ändern
Kaspar
Kaspar,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Ottimo
Ottima posizione di fronte al mare.
L'unica nota negativa la pulizia e il bagno che andrebbe rinnovato
ennio
ennio,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 17 日
Lars-Åke
Lars-Åke,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 15 日
Very neice and entic hotel, I love this expierence
SEUNGBUB
SEUNGBUB,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 14 日
Ottima struttura, personale disponibile, solo un piccolo neo, un bagno da rinfrescare un po', non all'altezza dell'hotel.
Stupisce la mancanza dell'occorrente per farsi una bevanda e una bottiglia di acqua omaggio..
Mario
Mario,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 11 日
antonio
antonio,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2024 年 10 月 6 日
This is a hotel that was built about 25 years ago and it’s sort of rundown. Ok for one night
gregg
gregg,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 10 月 6 日
We got there after we reserved and it was dark and closed we didn’t even get in the property
Janis
Janis,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 4 日
Large, Pretty property
This hotel has been renamed The New Hotel Palace. It was grand, beautiful pool area, ornate lobby and sitting areas albeit somewhat dated. The staff was lovely. It was very quiet, guessing that it was off season. The breakfast was not enticing, a bit disappointing. The same foods were out for 2 mornings so there was nothing that was fresh except maybe the loaf of bread to toast.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 1 日
gilberto
gilberto,9 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 10 月 1 日
No way this is a 5 star hotel. It smells, doors and faucets in rooms don’t work, no dinning options on Saturdays, and it must have the hardest and most uncomfortable mattress I have ever slept in.
Michelle
Michelle,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2024 年 9 月 28 日
This is NOT a 5 star - maybe a two star hotel on a good. The hotel is clean but everything is just very old and NOT in a romantic way.
Breakfast is not good!
The city of Marsala is not worth stating in. Go for Mazara instead.