1. The toilet seat cover was not functioning properly.
2. The room was too small for the price.
3. The staff's behavior towards customers was unsatisfactory.
4. There was too much noise, and it felt like someone was working in the adjacent staff room, compromising privacy.
5. The breakfast options were limited.
Mohammad Yasir
Mohammad Yasir,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2020 年 4 月 1 日
Castle? What castle?
Our bedroom was behind the front desk, so I need to say anything else? On the article they offered us a water bottle that was already opened. Wi-Fi didn’t work and good lucky with hot water for your shower
Fabio
Fabio,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 10 月 19 日
Top room friendly helpful staff would stay there again if i went back to india breakfast was nothing special but good eating places are very close
真实旅客
18 晚行程
Wotif真实住客点评
8/10 很好
2019 年 3 月 28 日
Worth the money spent - safe and clean
Good, clean hotel with friendly staff. Decent breakfast. Would stay here again.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2019 年 3 月 20 日
真实旅客
12 晚行程
Expedia真实住客点评
8/10 很好
2019 年 2 月 24 日
Great for a budget
Great budget hotel. Room stayed cool. Staff was friendly. Everything was kept clean. Shower early if you want hot water. Wi-fi was adequate. Close to some very good restaurants.
Paul
Paul,16 晚行程
Hotels.com真实住客点评
8/10 很好
2018 年 9 月 15 日
The hotel has an old style charm and is fitting for life in Mumbai. Amenities that one would find in a 5 star hotel are not present, but I did not expect them either prior to arriving. The staff is great and always just a button push away when needed.
Steven
Steven,11 晚行程
Expedia真实住客点评
8/10 很好
2018 年 3 月 10 日
Das Hotel liegt fuer meine Beduerfnisse ideal. Daher habe ich es auch gewaehlt.
Joseph Koch
Joseph Koch,6 晚行程
Ebookers真实住客点评
8/10 很好
2017 年 12 月 27 日
Good
It was comfortable.
DILEEP
DILEEP,4 晚浪漫旅行
Hotels.com真实住客点评
10/10 绝佳
2017 年 2 月 14 日
A definite yes for budget!
Maybe not royal or a Castle but it had everything I needed. I slept and showered there and then explored mumbai mostly. The air conditioner worked great! The staff were helpful when asked. It's India so you can shower in a bucket if you want! ( or "regular" too). Clean and safe. A+ for a BUDGET HOTEL.
Stephen
Expedia真实住客点评
6/10 好
2016 年 6 月 30 日
It was not a good experience at first with them not accepting cards. Had to walk around the town searching for a working ATM and got drenched in rain. That was not polite. apart from that, it was a good hotel for the locality
真实旅客
Hotels.com真实住客点评
4/10 尚可
2016 年 6 月 18 日
Don't believe on photographs and what they claim
Very costly. No complementary breakfast. No toiletries or coffee and tea in the room. Dark interiors.Std.room size 10×8 ft.Done tricky photography.
CHETAN
Hotels.com真实住客点评
6/10 好
2016 年 6 月 17 日
Not bad
room was good but reception service was not so good
真实旅客
Hotels.com真实住客点评
2/10 很差
2016 年 3 月 18 日
Dirty beds with blood stains, noisy room.
I would not recommend to any of my friend. Hotel manager asked for more then the total booking cost. I challenged him , the he took the right amount. I was given a noisy room with disturbance with a light that was making noise like a rat was roaming around in the room more over the bed sheeting was dirty with blood stains
Mr.S K
Hotels.com真实住客点评
6/10 好
2016 年 2 月 26 日
Hotel was close to eateries and Dentzz surgery.
I found my basic room to be perfect for what I needed. Two weeks in Mumbai for dental work at Dentzz. I found everybody from manager, receptionist to cleaners very accommodating.
It was a nice and pleasant stay.We visited almost all the Important places in tourists point of view.Weather was not very hot.
S K
Hotels.com真实住客点评
6/10 好
2015 年 1 月 19 日
surbooking mais sympathique sinon
j'avais réservé une chambre standard mais lorsque j'arrive le receptionniste m'annonce qu'il n'y en a pas de libre
en revanche il me propose une chambre de luxe pour un supplément de 704 roupies par jour (= env 10 euros)
Je refuse en disant que j'ai réservé au vu de la disponibilité d'une chambre standard et qu'ils se débrouillent
Après plusieurs jours en chambre de luxe enfin une chambre standard se libère et je peux changer de chambre
Heureusement lors du départ ils ne m'ont pas fait payer le supplément, mais quel suspense !!!
Das Hotel liegt direkt an einer total befahrenen Strasse im 1. Stock eines wenig hübschen Hauses.
Die Gegend ist nicht schön, die Zimmer haben überhaupt keinen Ausblick, sind aber sauber.
Kein Frühstücksraum.
Nie wieder....
真实旅客
Expedia真实住客点评
6/10 好
2014 年 2 月 12 日
bad service!
rooms are ok, clean, but service is bad. We had to ask for towels, soap, and if u not pay driectly they willl stress you with calls and knocks on the door!!(if u stay for example for 5 min in the room before paying) staff goes inside the room!!
nelly
Hotels.com真实住客点评
6/10 好
2014 年 1 月 15 日
Nice Hotel Close To Train Station
Not the fanciest hotel, but provide the basic needs for the stay..
真实旅客
Expedia真实住客点评
8/10 很好
2014 年 1 月 13 日
Great service, just....
Though the room and the bed both were small, everything was neat and clean. (They have larger rooms as well) The bed was not a double bed - just about four feet wide. Could not do my Yoga for lack of space in the room.The first night was not comfortable as the pillows were like rock, but they changed with real good pillows, once it was brought to their notice. Newly built rooms though the building itself is quite old. Functioning ACs. Good bathroom with warm water. We had reached earlier than the check in time (12 noon) , but they kept our luggage and we started on our tour. Very well located. Overall we had a great stay.
VS
Hotels.com真实住客点评
6/10 好
2014 年 1 月 12 日
Clean but tiny and cold water
The rooms were clean (except for the bedsheets which we asked them to change and they did). We never got hot shower when we showered anytime before 10 am or after 10 pm. Only once did we get hot water later in the morning. There was literally 2 feet around the bed to walk around the room but it was sufficient because we only came to the room to sleep.
They allowed us to store our luggage there before/after checkin/out. They are very strict about passport requirements for NRIs and foreigners. Make sure you have yours otherwise they threaten you with needing to check-out the very next day.