I have been coming to the hotel when it was a Best Western, since it became a Comfort Inn, I have seen a steady decline. This last stay was disappointing to say the least. Check-in was a hassle, the carpet in the hall going to our room was stained, the smell of mold and mildew filled the halls and room, and the pool was green. Breakfast had scrambled eggs loaded with salt, greasy sausage, and stale bread. The cereal dispensers had two sugar cereals and the third was fused together like a brick. The waffle batter was so thick and old it would not dispense. While all the time a large employee was yelling from the breakfast room to the cashier how she is mistreated and under paid. I was getting used to the plant employees cutting through the parking lot making a NASCAR event. I realize I have a choice and I chose to go somewhere else.
Neal
Neal,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
Clean and comfy, close to family attractions
This hotel was clean and comfortable. The pool was out of service, which was a bummer, but that should be fixed very soon. Thankfully, it was a short drive to the beach park and a short drive to the Kemah Boardwalk!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 30 日
Beds were not the most comfortable after waking up. Breakfast wasn't bad but some other options would be nice.
Coffee and juices were available each day.
Pool was not open due to a broken filter and we were staying through a holiday so it was not opened by the time we left.
Staff was friendly and helpful in getting extra towels and wash rags.
Room was big and gave our kids room to play.
Schyler
Schyler,5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 26 日
Although the staff were very friendly and helpful, the pillows in room were literally half sized, water pressure was very low and the “swimming pool “ literally looked like a muddy pond with algae on the surface.
Linda
Linda,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 24 日
donald
donald,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 12 日
Joshua
Joshua,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 11 日
Our stay was good overall, my only complaints would be that the pool was closed for most of our stay, as was the gym too, and the pillows were small. Other than that everything was good!
Skyler
Skyler,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 9 日
Almost a Great Deal!
Simple things need to be fixed. Drapes that actually close. Stock the food counter during breakfast. Shouldn't have to ask for yogurt every day. Too humid in rooms ac does control humidity which is needed in Houston.
真实旅客
5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Texas trip
One of the best hotels on our trip to Texas.
Jarmo
Jarmo,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Friendly
Friendly staff
Brandi
Brandi,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
We appreciated the spacious and well-maintained suite, which provided a comfortable stay for the family. The kids especially enjoyed the pool, which added to their fun. Additionally, the centralized location made it easy for us to access the various areas we wanted to explore.
Prisma
Prisma,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Jasmine
Jasmine,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 12 日
Find another hotel
Hotel staff good. Everything else not so much. Dirty. Things didn’t work.
Michael
Michael,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Rosalyn
Rosalyn,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 28 日
Place was clean a quite, pillows needed to be more comfortable and need to update their furniture. Also pool was not in service while we stay 😔
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 26 日
Nightmare
I booked this property for my family before we headed out on our cruise for spring break upon check in the staff was courteous I went out, got my luggage, went up to the room when I opened the door I had a gut feeling to take a closer look just by what I saw upon walking in! So we started taking the bedding down and checking the sheets and the mattresses there was urine stains that leaked all the way through the mattress onto the dust ruffle of the boxspring so then we continued looking further. There was crumbs from food and trash underneath the bed. There was white powder along the walls, not quite sure exactly what that white powder was, but it was all around the exterior walls. There was dark stains possibly mold under the ice machine as well. The trash in the dumpster was overflowing, had not been dumped clearly in a long time. It was an oversized dumpster, not a normal sized business dumpster, and it was full of trash stuff was falling out, and it was just laying up against the trash dumpster on the ground. I went down to talk to front desk staff she at that point was rude and confrontational. I could not stay here with my child and family due to sanitary conditions! I even looked at the reviews before booking and seemed like a nice property welll those reviews are very deceiving!! Also if you look at the property photos looks like 2 different properties I will provide photos with my review!!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 24 日
Not a Marriott
The pictures on the internet are very deceiving and outdated.The furniture definitely could be replaced. The lady at the front desk was friendly. The bathroom was newly renovated. The shampoo and conditioner and soaps were not the best. Bring your own. The coffee was gross bring your own Kcups.
Tammy
Tammy,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 22 日
Pillows are EXTREMELY small but other than that, it was clean and comfy.
Brian
Brian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Great Stay close to Nasa and Kemah
Nicki and “Barbalette” were very friendly and professional. We were very pleased with their work. Kudos to both!!
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Good stay
It was a very good stay , the staff was amazing and super helpful. The breakfast was also pretty good.
Mary
Mary,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 15 日
Okay minus cockroach
Hotel appeared aged on the outside but updated on the inside. Homeless person was set up right outside the door. Cockroach was found in our room.
Shelly
Shelly,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 13 日
Manuel
Manuel,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 11 日
Anissa
Anissa,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 9 日
The hot water took 20 minutes to warm up for a shower. A lot of construction going on.