El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = 埃尔多拉多皇家小屋, 双体船, 天然井及更多全包

5.0 星住宿

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

卡曼海滩海滨酒店,设有 4 间餐厅和SPA

选择日期以查看价格

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = 埃尔多拉多皇家小屋, 双体船, 天然井及更多全包的照片库

14 室外游泳池
海滩酒吧
外观
外观
快艇
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = 埃尔多拉多皇家小屋, 双体船, 天然井及更多全包是卡曼海滩很棒的海滩酒店。酒店的 14 个室外游泳池带给每个人无尽的快乐;有兴趣的客人还可以到 SPA 享受按摩、芳香疗法和阿育吠陀草药疗法。用餐选择包括 4 间餐厅,2 间海滩酒吧则是品尝冷饮的上佳之选。这家豪华酒店的其他特色包括 2 间酒吧/酒廊、免费机场班车和露台。旅客对住宿的员工赞不绝口。
VIP Access

点评

8.4/10
非常棒

热门服务设施

  • 游泳池
  • 机场接送服务
  • 酒吧
  • 禁止吸烟
  • 免费停车
  • 24 小时前台

主要服务设施 (12)

  • 每日客房清洁服务
  • 位于私家海滩
  • 4 间餐厅和 2 间海滩酒吧
  • 2 间酒吧/酒廊
  • 全套 SPA 服务
  • 14 个室外游泳池
  • 免费机场班车
  • 咖啡馆
  • 露台
  • 24 小时前台服务
  • 空调
  • 花园

居家般享受 (6)

  • 私人热水浴缸
  • 花园
  • 露台
  • 每日客房清洁服务
  • 遮光挂帘/窗帘
  • 有线电视服务
当前价格为 CNY3,917
总价 CNY3,917
包含税费
6 月 1 日 - 6 月 2 日

客房选择

BEACHFRONT CASITA SUITE

特色亮点

室内私人热水浴缸
空调
迷你吧免费食品
智能电视
独立卧室
遮光窗帘
浴袍
淋浴/浴缸组合
  • 海洋景观
  • 66 平方米
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

PRIVATE POOL CASITA SUITE

特色亮点

室内私人热水浴缸
空调
迷你吧免费食品
智能电视
独立卧室
遮光窗帘
浴袍
淋浴/浴缸组合
  • 海滩景观
  • 78 平方米
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

SWIM UP CASITA SUITE

特色亮点

室内私人热水浴缸
空调
迷你吧免费食品
智能电视
独立卧室
遮光窗帘
浴袍
淋浴/浴缸组合
  • 海滩景观
  • 62 平方米
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

PRESIDENTIAL CASITA SUITE

特色亮点

室内私人热水浴缸
空调
迷你吧免费食品
智能电视
独立卧室
遮光窗帘
浴袍
淋浴/浴缸组合
  • 海滩景观
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

特色亮点

室内私人热水浴缸
空调
迷你吧免费食品
智能电视
独立卧室
遮光窗帘
浴袍
淋浴/浴缸组合
  • 海滩景观
  • 78 平方米
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

CASITA SUITE

特色亮点

室内私人热水浴缸
空调
迷你吧免费食品
智能电视
独立卧室
遮光窗帘
浴袍
淋浴/浴缸组合
  • 海滩景观
  • 66 平方米
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

同类型住宿

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街区简介

地图
Playa del Carmen, QROO

附近有什么?

  • Playa Paraiso Golf Course (普拉亚帕拉伊索海滩高尔夫球场) - 车程 7 分钟 - 5.3 公里
  • Vidanta Riviera Maya的太阳马戏团精品店 - 车程 8 分钟 - 5.5 公里
  • 天堂海滩 - 车程 9 分钟 - 7.1 公里
  • Puerto Morelos Town Square (莫雷洛斯港市镇广场) - 车程 14 分钟 - 11.3 公里
  • 马罗马海滩 - 车程 15 分钟 - 10.3 公里

周边介绍

  • 科苏梅尔岛国际机场 (CZM) - 31 公里/19.3 英里
  • 坎昆国际机场 (CUN) - 31 分钟车程;32.6 公里/20.2 英里
  • 免费机场班车

餐厅

  • ‪Cena Trattoria By el Faro - ‬车程 10 分钟
  • ‪Huama - ‬车程 11 分钟
  • ‪El Mar y Tierra - ‬车程 8 分钟
  • ‪Limon y Sal - ‬车程 10 分钟
  • ‪Don Miquel - ‬车程 8 分钟

住宿简介

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = 埃尔多拉多皇家小屋, 双体船, 天然井及更多全包

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = 埃尔多拉多皇家小屋, 双体船, 天然井及更多全包是卡曼海滩很棒的海滩酒店。酒店的 14 个室外游泳池带给每个人无尽的快乐;有兴趣的客人还可以到 SPA 享受按摩、芳香疗法和阿育吠陀草药疗法。用餐选择包括 4 间餐厅,2 间海滩酒吧则是品尝冷饮的上佳之选。这家豪华酒店的其他特色包括 2 间酒吧/酒廊、免费机场班车和露台。旅客对住宿的员工赞不绝口。

全包

此酒店是全包住宿。房价包含住宿内的餐饮费用(可能会有部分限制)。

餐饮

包括所有正餐、小吃和饮料

活动和设施/设备

包括所有非机动水上运动。

语言

英语、法语、西班牙语

住宿一览

DONE

酒店规模

    • 203 间酒店客房
DONE

到达/离开

    • 开始办理入住:15:00;停止办理入住:不限时间
    • 办理入住年龄不小于:18
    • 退房时间为 正午
DONE

特别入住说明

    • 此住宿接待方提供机场接车服务。住客必须使用预订确认邮件上的联系信息,在出行前联系住宿接待方,提供详细到达信息。
    • 住客将于到店前5 天收到内附入住说明的电子邮件;前台工作人员将在客人到店时接待。
    • 您将需要在预订后向住宿接待方提供您的护照副本
DONE

入住要求

    • 需要信用卡、借记卡或现金押金,以支付杂费
    • 可能需要政府颁发的带有照片的证件
    • 客人须年满 18 岁
    • 办理入住的客人须年满 18 岁
DONE

儿童

    • 无儿童床(婴儿床)
DONE

宠物

    • 恕不允许携带宠物或服务类动物
WIFI

网络

    • 公共区域提供免费无线和有线上网接入
    • 房间内提供免费无线(网速:100+ Mbps(适合 1-2 人/限 6 台设备使用))和有线上网接入
LOCAL_PARKING

停车场

    • 免费、有看守的、无顶棚的住宿内自助停车场
    • 免费、有看守的、无顶棚的住宿内代客停车
DONE

接送交通服务

    • 应要求提供免费机场班车(24 小时)*
DONE

其他信息

    • 无烟住宿场所
    • 只接待成人

住宿服务设施

餐饮

  • 4 间餐厅
  • 2 间酒吧/酒廊
  • 2 间海滩酒吧
  • 咖啡馆

游玩项目

  • 私人海滩
  • 使用附近的健身中心

服务

  • 24 小时前台服务

服务设施

  • 花园
  • 露台
  • 14 个室外游泳池
  • 全套 SPA 服务
  • 码头

无障碍设施

  • 公共区域瓷砖地面

客房服务设施

娱乐消遣

  • 30 英寸智能电视
  • 有线电视频道

居家般舒适

  • 空调
  • 免费迷你吧物品
  • 浴袍和拖鞋

安心入睡

  • 遮光窗帘
  • 床单

珍奢享受

  • 室内私人热水浴缸

清洁梳洗

  • 按摩浴缸
  • 淋浴/盆浴组合
  • 肥皂和洗发水
  • 吹风机
  • 毛巾
  • 卫生纸

办公通讯

  • 书桌
  • 免费 WiFi(网速为 100+ Mbps(适合 1-2 人/限 6 台设备使用))和免费有线网络

其他

  • 每日客房清洁服务
  • 客房内保险箱
  • 手机钥匙

特色

SPA

住客可以尽情享受酒店的全方位 Spa 护理服务。服务包括面部护理、体膜护理、身体磨砂和身体护理。该 SPA 提供桑拿、热水浴缸和湿蒸房。提供各种护理疗法,包括芳香疗法、阿育吠陀草药疗法和水疗法。SPA 设施每天开放。

费用和政策

其他项目

  • 可安排延迟退房,额外收费

游泳池、水疗和健身房(如适用)

  • 按摩服务需要预约,请在到达之前通过预订确认邮件上的电话号码联系住宿接待方以作安排

政策

这家住宿不设电梯。

别称

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

常见问题解答

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = 埃尔多拉多皇家小屋, 双体船, 天然井及更多全包有游泳池吗?

是的,有14 个室外游泳池。

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = 埃尔多拉多皇家小屋, 双体船, 天然井及更多全包是否允许携带宠物入住?

很抱歉,不允许携带宠物和服务型动物。

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = 埃尔多拉多皇家小屋, 双体船, 天然井及更多全包是否有停车场?

是的,自助和代客停车免费。

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = 埃尔多拉多皇家小屋, 双体船, 天然井及更多全包提供机场接驳班车吗?

是的,提供往返机场班车。

何时可在El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = 埃尔多拉多皇家小屋, 双体船, 天然井及更多全包办理入住和退房?

开始办理入住:15:00;停止办理入住:不限时间。退房时间为 正午。延迟退房需要支付一定数额的费用。

在El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = 埃尔多拉多皇家小屋, 双体船, 天然井及更多全包及其附近有什么游览观光项目?

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = 埃尔多拉多皇家小屋, 双体船, 天然井及更多全包设有2 间海滩酒吧、14 个室外游泳池和私家海滩,还有全套 SPA 服务和花园。

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = 埃尔多拉多皇家小屋, 双体船, 天然井及更多全包店内或附近是否有餐厅?

是的,有 4 家店内餐厅。

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive = 埃尔多拉多皇家小屋, 双体船, 天然井及更多全包拥有配备私人热水浴缸的客房吗?

是的,每间房间拥有室内私人热水浴缸和按摩浴缸浴缸。

关于El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive的点评

点评

8.4

很好

9.0/10

清洁度

8.6/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

8.8/10

环保

点评

10/10 绝佳

Licurgo,2 晚行程
Hotels.com真实住客点评

8/10 很好

Beautiful resort and we loved our stay. A few observations....just being nit-picky....need to iron out the room service - didn't get our order a few different times, Hard to get coffee and not many quick food options. No ice cream available.
amy,6 晚浪漫旅行
Expedia真实住客点评

10/10 绝佳

This was mine and my husband’s first trip to Cancun and this resort was phenomenal. We stayed in a swim up private pool honeymoon suite and it couldn’t have been more prefect. The outdoor shower sounded gimmicky to me at first but that is something everyone should experience at least once! The candlelit dinner on the beach is very romantic and I highly recommend booking it. I don’t feel like going into detail about how great everything was, but it really was top tier! There’s also a few excursions you can book for no extra cost because they are part of the “more inclusive” thing that Lomas has started but we were enjoying the resort and relaxing so much that we just decided not to do any.
Bethani,5 晚浪漫旅行
Expedia真实住客点评

4/10 尚可

We had a horrible experience in the spa which cost $400 USD and when brought to staff’s attention we were dismissed and told they would pass info along which they did not! We asked 4 different levels of staff for water and did NOT receive any. We had called the phone number for the shuttle arrangements before leaving Canada and did not receive the email with a code they said they would send so 45 min was wasted upon arrival at the airport. 2019 we loved this resort which is why we chose to go back but food and staff was definitely not up to par! Checkout process is horrible and spread over 2 days.
Julie,7 晚行程
Expedia真实住客点评

10/10 绝佳

We had a wonderfully relaxing time. It was everything we hoped it would be. This was the first time in a long time we weren't ready to go home by the end of our stay. The staff was amazing. Especially our beach butler, Alberto. We are already planning our return next year!
PATRICIA,5 晚浪漫旅行
Expedia真实住客点评

8/10 很好

Hermoso lugar para un viaje en pareja.

Estuvo muy bien, la atención de Vianney desde un inicio fue muy buena. Todo mundo muy amable. Solo tuvimos problema en atención de dos solicitudes al cuarto de tazas para café y de café que se demoraron mucho o no se entregaron. El Cocotal para desayunos estuvo maravilloso. De los restaurantes temáticos el italiano y el Jade fueron más allá de nuestras expectativas.
roberto,4 晚行程
Hotels.com真实住客点评

2/10 很差

Kunal,3 晚行程
Expedia真实住客点评

10/10 绝佳

Trenice,4 晚行程
Expedia真实住客点评

10/10 绝佳

Beautiful 5 star resort with great variety of food
Ibrahim,7 晚浪漫旅行
Expedia真实住客点评

8/10 很好

The Good: -Food is quite good at all restaurants -The property is huge. If you like to walk and explore, this is a great spot. Lovely walks on the path along the beach. -Clean -Very nice staff for the most part The Challenges: -The property is huge. If you have mobility issues, this may not be your place. You can get rides in carts, but you have to wait/request and I'm not sure it would be very convenient - you may need some patience. -One day it rained very hard and the service and staff really feel short. Carts refused to pick up guests (I was told by one guy "I'm too busy". I witnessed another cart driver refusing to take an older couple while it was pouring rain to their restaurant. It was as bad as it sounds. I could not believe it. They were doing other things (moving luggage), but the idea that guests come first was not their mindset (especially in pouring rain) and that's why I thought it was terrible. -The restaurant reservation system is complete garbage. It's now a web page and it's wonky at best. We had to eat at the same restaurant two nights in a row twice (Italian and Steak both in a row). It was all we could get and we read and heard that some others could not get any reservations and had to order room service. The staff can't just do it for you, you have to book it on this web page and it's honestly trash. They need to address this immediately. It brought a level of stress to our stay that was unwelcome on a vacation.
David,7 晚浪漫旅行
Expedia真实住客点评

10/10 绝佳

Beautiful place with very nice staff.
James,7 晚浪漫旅行
Expedia真实住客点评

10/10 绝佳

We absolutely loved our stay at El Dorado Roayle Casitas! So much so I wish I didn’t have to leave. The staff was super friendly , our room was beautiful, the area was clean and super beautiful, the food was pretty good (although I wish they had more home-style Mexican food-we were in Mexico after all so I would of liked to have a more authentic Mexican cuisine while there). I will also add that you have to make reservations for dinner each night or else you most likely won’t be seated, and we never got to dine where we wanted because it was always full, so we ended up having to pick something that was open, even though we wouldn’t have chosen that restaurant. But overall, I can’t even compare this experience with any other, this one tops it by far. It was a nice get away from reality. Also, the golf cart drivers do their best, but even then sometimes it was hard to find them for transportation so we ended up walking a lot- but that’s no big deal as we would end up discovering new pretty places. Just make sure you bring walking shoes. We LOVED our stay! I hope to be back soon ! P.s. I want to add that we were told at one point we were going to be given a “free 25min couples massage” if we did a “tour” of Nickelodeon. But in reality, it was a sales scheme. They took almost 4 hours trying to convince us to buy vacation packages and wouldn’t take no for an answer. Ruined our last day since it took so long and was unclear. We wouldn’t have done it if we would’ve known.
Daisy,4 晚浪漫旅行
Expedia真实住客点评

10/10 绝佳

Beautiful and great food!
Rebecca,5 晚浪漫旅行
Expedia真实住客点评

10/10 绝佳

Excelente

O El Dorado foi uma experiência sensacional! O atendimento impecável, a qualidade do serviço e, principalmente, a excelência da comida foram impressionantes, especialmente para um hotel all-inclusive. Todos os restaurantes eram de fácil acesso, com reservas simples feitas pelo aplicativo, o que tornou tudo ainda mais prático e agradável. Outro destaque foram os passeios de catamarã e jet-ski, já incluídos no pacote, proporcionando momentos únicos e divertidos. O conceito more-inclusive realmente superou expectativas, com um nível de luxo e atenção aos detalhes que deixou a estadia inesquecível. Sem dúvidas, é um lugar para voltar e aproveitar ainda mais tudo o que oferece!
Ismael,3 晚行程
Hotels.com真实住客点评

10/10 绝佳

Very amazing stay. I do recommend the casitas if you go here it was just amazing!
Lindsey,5 晚浪漫旅行
Expedia真实住客点评

8/10 很好

We had a very good stay at the Casitas. The food was very good quality for an all inclusive. The staff were all excellent. I would have given an excellent rating but we had some room issues. The roof leaked during a rainstorm. Also we had only lukewarm water in the shower. The shower was reported early but never a resolution. Otherwise, a great stay. The More Inclusive had some nice perks like a catamaran snorkeling tour, a water park.
Charles,5 晚家庭旅行
Expedia真实住客点评

8/10 很好

We enjoyed our stay, except for the day my wristwatch went missing. We were walking to a restaurant for breakfast, and I realized I didn't have my watch. We ate a quick breakfast and went back to our room to get my watch. When we arrived at the room, the cleaning lady was there. I went to get my wristwatch, and it was gone! We called security and they came and performed a thorough check of our room, but did not find the watch. They stated that they would check the cameras to see who had been to our room and get back to us. I was very upset, but didn't want to ruin our last day of vacation, so we left the room to go to the pool for the rest of the day. Around 5 p.m. we returned to the room to get ready for dinner. As I was getting ready, I discovered my wristwatch in my small purse. During the security search earlier, three security men and I had each checked this purse! I guess someone decided to do the right thing and return my wristwatch! I was very happy to get the wristwatch back, but this gave us a very unsafe feeling! We will NOT be going back to El Dorado Casitias Royale!
Karen,10 晚浪漫旅行
Expedia真实住客点评

2/10 很差

Terrible resort

Worst Mexican resort I’ve ever been to and we stayed in the nicest part - the casitas. The resort is in terrible condition, food is disgusting, and the worst part is the service. The employees mislead you about requests, golf carts never come, maids don’t give you bath towels. The check in and checkout process were awful. We sat for 30 minutes waiting for a golf cart to take us to the casitas after we arrived at the resort. At checkout, their credit card machine wasn’t working, so I was forced to take out money and incur $40 fee that they would not deduct from my bill. When I asked for a manager they said he was busy with another client. The employees at the front desk were nasty and rude. I would never come back to this DUMP.
Dan,3 晚家庭旅行
Hotels.com真实住客点评

10/10 绝佳

Clean and comfortable spot, quiet, friendly and helpful staff. Not so keen on the app for dinner reservations, didn’t work twice. Would have been nice to be able to just make reservations with concierge.
Cass,2 晚浪漫旅行
Expedia真实住客点评

10/10 绝佳

Very nice service
Caleb,5 晚行程
Expedia真实住客点评

10/10 绝佳

We enjoyed staying in the Casitas as it was more quiet and laid back but still easy to get to the restaurants and events happening in Royale and Generations. The staff was very kind and accommodating and made our first trip to Mexico an overall great experience. One thing to note about the property is there is not really an option to lay on the beach or swim in the ocean as it is rocky but we were shuttled to maroma beach which was beautiful.
Brian,4 晚浪漫旅行
Expedia真实住客点评

10/10 绝佳

Everything was amazing. The food, the service and property was amazing. So many things to love, we will be back!
Victoria,7 晚行程
Expedia真实住客点评

8/10 很好

Great resort! Don't count on management for help!

This was our 18th trip to a Mexico all-inclusive resort. We can say by far one of the nicest resorts we have stayed at. The food was fabulous with the service and staff being outstanding. But unfortunately, hotel management decided to do construction on the room next to ours on our last full day at the resort. Sad part for us it was our 32nd wedding anniversary. Construction started in the morning and continued throughout the day. Our outdoor space was basically under construction with workers doing heavy demo all day then running chainsaws only feet from our porch. We had debris falling into our space and swim-out pool making them both unusable the entire day. We expressed our disappointment with the lobby staff and were assured management would be notified. We also expressed our disappointment in the resort app chat section and were assured they were sorry. We left the room for a few hours for lunch and when we came back our entire porch was covered in debris and there were electrical wires in our swim-out pool making the entire area unsafe. We again spoke with multiple staff members about the issue and even our safety concerns and we only got automated messages saying they were sorry they did not meet their own standards. The cleaning staff was scared to even go on the back porch, and we ended up calling maintenance ourselves to get the exposed wires out of the pool. We never got any acknowledgement from management of our concerns.
Brad,4 晚行程
Hotels.com真实住客点评

10/10 绝佳

Easily the best customer service we’ve experienced to date. The amenities were fantastic, we enjoyed the More Inclusive offerings, and the food at nearly every restaurant was spectacular. By the end of our stay, we were planning when we could come back.
Matthew,7 晚浪漫旅行
Expedia真实住客点评

8/10 很好

Christopher,5 晚行程
Expedia真实住客点评