We were not pleased with our stay at this hotel. After we complained about some things to the staff, they said this property was purchased by Holiday Inn in November from another hotel chain; they were working on bringing it up to Holiday Inn standards. I can appreciate that, but charging full price for substandard rooms, etc. was unacceptable. The staff was friendly and as helpful as they could be, but they seemed like they were new on the job. The exterior, lobby, and dining area were updated and in good condition. The elevator and 2nd floor hall carpet had uncleaned spills. Room 205 was ok, but other rooms that our traveling party experienced were not. Room 203 smelled moldy; we smelled a strong mold smell without walking into it. Room 214's sink trap leaked all over the bathroom floor. The pool wasn't operational yet Holiday Inn's own website did not contain that information (it does now). They were asking people to drive to the other Holiday Inn nearby to swim then drive back. I reached out to Holiday Inn to allow them to fix the bad stay and redeem their reputation before writing this review. They gave me IHG reward points to use when booking through IHG (which I don't use anymore because I use Hotels.com). It was a kind but useless gesture but not useful. I would not stay at this hotel again.
