Bar staff really not helpful or happy in their job
Paul
Paul,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 11 日
Good wifi, approachable staff, the room was not very clean, the floor was very dusty and others peoples things left under sofas and beds. Bed nice, bathroom clean and nice toiletries available.
Tracy
Tracy,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 11 日
Well worth the money. Would stay again.
phillip
phillip,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 9 日
The hotel staff make you feel so welcome and the rooms are very clean and tidy .this is the 4 year I have stayed there .
John
John,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 9 日
Då dom renoverar får man ha det i beaktande. Bra hotell om man ska delta på Crufts. Oengagerad personal. Bra mat.
Annica
Annica,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 3 月 7 日
Poor check in service, check in supposed to be from 3 pm. By 3:30 pm, the room wasn't ready and the system was down to check guests in anyway. Made it a pain when attending a conference
Ethan
Ethan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 7 日
.
JASMINE
JASMINE,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 2 日
A1
Seamus
Seamus,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 1 日
Room was clean and spacious
Amanda
Amanda,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 3 月 1 日
Room - bed was like a camp bed abd very uncomfortable. We was in room 113. Hotel was basic going through works, which we was not advised whilst booking.
Jeanette
Jeanette,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 24 日
Good room and amenities- perfect for what we wanted.
Breakfast lacked a little, but we go there at9.15 so maybe a bit late
Claire
Claire,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 24 日
good location for NEC / Airport - under refurbishment so i am sure it will soon be improved . nice staff and good breakfast. Good value for money
AG
AG,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 22 日
The reception staff were professional and welcoming. The hotel is undergoing a major renovation (transformation) project, for example the existing bar and dining area are rather tired. The parking was expensive - £15 for 24 hours! We did not appreciate their cashless policy.
Catherine
Catherine,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 22 日
All of the above!
Stephanie
Stephanie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 22 日
Room clean , too hot even turned down thermostat down .
Staff very helpful. Don’t understand why you don’t have semi skimmed milk in rooms .
Must say outside noise was very intrusive & affected ability to sleep, as window appears not to shut properly. Needs looking into to 203
Ann
Ann,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 22 日
We booked a double room & got two beds pushed together..!! The air conditioning wasnt working properly. Room too hot even though we turned the air conditioning down it reverted back. Friends of ours had a room on the next floor & they had the same problem with the air conditioning! Clearly the air conditioning wasnt working properly. The room only provided one pillow each for the beds . You would expect to find additional pillows if required. None in the room. Took a photo & showed the receptionist, only half a flush button on the toilet half broken off...!! We realise the hotel is under refurbishment but surely you wouldnt expect have these issues..! Put off of using another Ibis hotel.
TINA
TINA,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 21 日
Gary
Gary,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 21 日
riley
riley,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 20 日
Friendly and helpful staff
Paul
Paul,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 16 日
Staff were all brilliant, a bit of building work going on but didn't affect us. Only negative things were that there was no information in the room on how to control the heating and there were no extra pillows in the room.
Jayne
Jayne,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 16 日
Amenites, staff and cleanliness stood out. Even the contractors on sight were tidy making no mess
I found the room rather cramped, doesn't need to settee in there, but I had a good night's rest. Someone ate all the fried breakfast
Sue
Sue,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 16 日
Room was very tidy and relatively comfortable. The staff were courteous enough, but could do with learning how to smile every now and again. The breakfasts were average at best, and the evening meals were well overpriced for what you were served. Steak pie with a blob of mashed potato and a ramekin of congealed " gravy " for just shy of £17 ?. No veg. Just one small pie a small blob of mash and a blob of gloopy gravy. I won't be staying again.
Russell
Russell,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 16 日
Room was clean and staff helpful, there was an initial mix up with the room which was sorted quickly.