The hotel is beautiful and in a great location. The staff are all very friendly and the property is extremely well maintained and clean. The only issue we encountered was the room was not ready at the check in time of 3pm. We checked in with the desk twice and were told both times we would get a call or a text when the room was ready. We decided to walk around the neighborhood and wait. Never received a call or text, went back about 6pm because we were tired and it was ready then but would have been nice to have that call or text so we were not just wandering around waiting.
Shannon
2 晚行程
10/10
This stay was just a part of the overall trip for our Anniversary celebration. The Roosevelt did not disappoint.
Justin
2 晚行程
10/10
charles
2 晚商务旅行
10/10
Sally
2 晚行程
10/10
Daniel
1 晚行程
10/10
Peter
3 晚行程
8/10
Cathy
1 晚行程
10/10
Great place
Jose
3 晚行程
8/10
We found mold in the first room they gave us. I believe they were aware of the problem, but still gave us this room initially.
Henry
3 晚行程
6/10
The room had a dirty rag under the sink, hair in the bathtub and had old water bottle in the floor. We chose this hotel for amenities and safety and the Italian restaurant was closed so we had to leave the property to get food.
Allie
1 晚行程
10/10
Outstanding, there isn’t a single hotel I’d rather be at for Mardi Gras
Johnson
1 晚行程
6/10
Staff rudely rejected my request for late checkout.
Dan
2 晚家庭旅行
10/10
The staff was very friendly and accommodating. The location is great and walking distance to good restaurants, the French Quarter and Bourbon Street.
Rupinder
4 晚结伴旅行
2/10
The hotel.was filthy. The rooms were not clean regularly.The hallways were not cleaned during my stay. The cleaning staff spent the majority of their time on their cellphones in the hallways or talking with each other and groups of three or more. From my visit, It was Clear, there was very little cleaning being done. Additionally there was very little maintenance being done. The ice machine on my floor did not work and was never Repaired during my stay of Is five days. The management at this hotel did not address the issues.Nor did they seem concerned about addressing the issue. I Will not stay at This.
Hotel. I may not stay at a hilton hotel again.
真实旅客
5 晚结伴旅行
10/10
The hotel was very close to all amenities and to Canal/Bourbon St. Great location
Vera
3 晚行程
10/10
Janay or Randall
1 晚行程
10/10
Stephen
1 晚行程
10/10
Tiffany
3 晚商务旅行
10/10
good
albert
2 晚商务旅行
10/10
Asked 5 tes for items to be fixed in bathroom and never done.
Toilet runs.
Sink stopper down and slow drain
Rusty hinges on door
Glenn
3 晚家庭旅行
10/10
Great hotel with an amazing service, restaurants| totally recommend!