The rating of 4 takes into account the current global situation, under different circumstances this would be a lot lower. I think people considering this hotel need to know the available facilities so they can decide whether it's value for money. The rooms are really good, very private terraces, adequate kitchens, nice bathrooms with a good shower and the maids kept it really clean. The aircon was also a massive plus in the very high temperatures whilst we were there. The grounds are nice, kept immaculate by the gardeners and cleaners, indeed the whole place was very clean. The pool was nice, smaller than expected and it had no shade at all.
We went half board, however we already planned to eat out often in the evening, the website advised we could have lunch instead of dinner with 24hrs notice, but this proved difficult due to the limited hours for reception.
The reception wasn't even open when we arrived. The jacuzzi at the pool was drained and not in operation for our entire stay, as were the lovely fountains in the hotel pictures. The SPA and gym are currently closed. The pool bar is only open 7pm till 10pm. Choices for evening meal reduced from 5 options to 2, plus a limited buffet (2 pizzas, 1 pasta and chicken nuggets plus salad and side options ). Drinks expensive, limited options on all inclusive, see price list in photos. We would go again, treating it as a villa rather than half board.
