At Neptune Village Beach Resort & Spa All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll be within a 15-minute drive of Diani Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Karamu, one of 2 restaurants, serves Regional cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include a free kid's club, a poolside bar, and a hot tub.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Pool
Free breakfast
Spa
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
On the beach
2 restaurants and bar/lounge
Full-service spa
Outdoor pool
Free children's club
Free babysitting
Sauna
Steam room
Beach sun loungers
Beach towels
Children's pool
Feel at home (6)
Babysitting (free)
Children's pool
Children's club (free)
Playground on site
Refrigerator
Private bathroom
The current price is CNY1,624
CNY1,624
CNY1,916 total
includes taxes & fees
May 14 - May 15
Why we love this property
Beach bliss getaway
Stretch out on white sand at this all-inclusive beachfront hotel. Grab beach towels, play volleyball, or dive into snorkeling adventures.
Work and play paradise
Tackle business tasks at the meeting center, then melt stress away with spa services. Hot springs, saunas, and beachfront relaxation create the perfect balance.
Culinary delights abound
Discover 2 restaurants with regional cuisine and al fresco pool-view dining. The hotel's bar and free buffet breakfast complete a perfect culinary experience.
At Neptune Village Beach Resort & Spa All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll be within a 15-minute drive of Diani Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Karamu, one of 2 restaurants, serves Regional cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include a free kid's club, a poolside bar, and a hot tub.
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
All buffet meals, snacks, and beverages included
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Sailing
Snorkeling
Windsurfing
Land activities
Tennis
Volleyball
Lessons/classes/games
Water fitness
Entertainment
Theme parties
At a glance
DONE
Hotel size
78 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
Free babysitting
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–9:30 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Free babysitting
What to do
On the beach
Tennis
Fitness classes
Beach volleyball
Archery
Scuba diving
Snorkeling
Windsurfing
Shopping
Pool table
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Sailing nearby
Windsurfing nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Beach sun loungers
Beach towels
Pool loungers
Pool umbrellas
Facilities
165 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Library
Mosquito nets
An outdoor pool
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Sleep well
Alarm clock
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa, 5enses Sea Spa. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Dining
Karamu - This buffet restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Bustani - This seafood restaurant overlooks the pool and specializes in Regional cuisine. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Neptune Village Beach
Neptune Village Beach Resort
Neptune Village Beach Resort All Inclusive Ukunda
Neptune Village Beach Ukunda
Neptune Village Beach Resort Spa All Inclusive
Neptune Village Beach Resort All Inclusive
Neptune Village Beach Resort & Spa All Inclusive Diani Beach
Neptune Village Beach Resort Spa All Inclusive
Neptune Village Beach All Inclusive
Neptune Village Beach Resort & Spa All Inclusive Diani Beach
Neptune Village Beach Resort All Inclusive Diani Beach
Neptune Village Beach All Inclusive Diani Beach
Neptune Village All Inclusive
Frequently asked questions
Does Neptune Village Beach Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, Neptune Village Beach Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Neptune Village Beach Resort & Spa All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Neptune Village Beach Resort & Spa All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Neptune Village Beach Resort & Spa All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Neptune Village Beach Resort & Spa All Inclusive?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Neptune Village Beach Resort & Spa All Inclusive and nearby?
Have fun with onsite activities like windsurfing, archery, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Neptune Village Beach Resort & Spa All Inclusive also has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Neptune Village Beach Resort & Spa All Inclusive?
Yes, there are 2 onsite restaurants, featuring alfresco dining, Regional cuisine, and pool views.
Does Neptune Village Beach Resort & Spa All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Neptune Village Beach Resort & Spa All Inclusive like?
Neptune Village Beach Resort & Spa All Inclusive is in Galu Beach, a short 10-minute walk from Galu Kinondo Beach.
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Reviews
Neptune Village Beach Resort & Spa All Inclusive Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.2
Cleanliness
7.2
Location
8.4
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Feb 24, 2025
You will have an amazing time!
Very relaxing, big spacious area and apartments, loads of food.
Thomas
Thomas, 4-night trip
Verified
10/10 Exceptional
Aug 5, 2024
Good staff
SAMIRA
SAMIRA, 4-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Great
Michael
Michael, 5-night trip
Verified
10/10 Exceptional
Feb 23, 2023
The staff was so very friendly and helpful!
Randy
Randy, 4-night trip
Verified
10/10 Exceptional
Apr 29, 2024
Outstanding
Wonderful staff and excellent facilities!
Douglas
Douglas, 4-night trip
Verified
8/10 Very good
Nov 19, 2024
It is a very beautiful and well thought resort. The access to the sister resort is an awesome and welcome change to the monotony of the resort.
Susan
Susan, 4-night trip
Verified
10/10 Exceptional
Sep 19, 2024
Workers are lovely
ANNET
ANNET, 7-night trip
Verified
6/10 Good
Jul 7, 2025
Value for money was not good. We paid a lot for whet we got.
Afrim
Afrim, 4-night trip
Verified
4/10 Fair
Jul 31, 2023
Way too many flying insects on, yes, on the food.
Flies at the dessert stations...flies at the tables when eating.
Hot tubs are accessible only when purchasing spa services. And the hot tubs were tiny, fits 2 only.
I did not feel comfortable using the beach, too many unknowns approaching you.
Insect, fruit flies in the rooms.
Light switches are confusing.
Michael
Michael, 7-night trip
Verified
6/10 Good
Jul 21, 2024
Not what expected
Hotel was not what we expected. Over priced, more like 2 stars. Pools were old and dirty. Food was not good,very little options. Sunbeds were broken. Service was really slow,and mostly drinks that they served were not cold at all. Over all the hotel needs to be renovated. We had all inclusive (not a good option in this hotel). Our room balcony door has to be forced to open (old,did not work anymore). Good thing was our rooms bed and sheets,those were nice. I don't recommend to pay much for staying in this hotel. We also spend nights other hotels in Diani beach and those were more nicer and more value of the money.
Kristiina
Kristiina, 2-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Tout était parfait! De la chambre, spacieuse et confortable, au personnel accueillant et très souriant! Beaucoup d'activités proposées durant la journée, on peut aussi bien se divertir que se reposer!
Côté nourriture, beaucoup de variété et de produits frais avec différents restaurants pour des moments plus intimistes!
Sans oublier le SPA, un moment de détente exceptionnel!
On y reviendra avec plaisir!
Aylin
Aylin, 5-night trip
Verified
8/10 Very good
Feb 9, 2022
Great food and spa
Great food staff friendly. Some repairs need around property. The spa was one of the best I have gone to.
Darnis
Darnis, 4-night trip
Verified
8/10 Very good
May 28, 2021
This is my second time staying in Neptune. I booked a room at Neptune Village again however it was closed at this time due to covid. We stayed in a room in the “village” but all the facilities are closed. We used all the facilities in the “palm.” The first we arrived, all meals were ala Carte as there wasn’t many guests staying. On the second day and onwards, the meals were buffet.
The rooms are spacious however it definitely needs an upgrade. We stayed in Room 8 which has the best view of the sea and the palm amenities.
The staff was fast when replying to my queries and requests.
Verified traveler
3-night trip
Verified
8/10 Very good
Jan 9, 2021
Bisschen in die Jahre gekommen, aber top Anlage und der Strand.
Viktoriia
Viktoriia, 9-night trip
Verified
10/10 Exceptional
Jun 14, 2019
Super
Très beau cadre
Rien à dire de négatif
felicia
felicia, 4-night trip
Verified
8/10 Very good
Mar 12, 2019
Fantastiskt läge
Rummen var rymliga och bekväma med bra plats även utomhus. Städningen kunde varit bättre. Servicen på personalen inom samtliga områden var mycket bra förutom receptionen som slarvade lite. Läget var perfekt precis vid stranden som var fantastisk. Wi-Fi fanns men var inte alltid så att man kom in på nätet. Sammanfattningsvis så håller hotellet 3,5 av 5 möjliga.
Krister
Krister, 17-night trip
Verified
8/10 Very good
Dec 17, 2018
Nice place for a holiday, especially good for families with young children. The towels and bed sheets are worn out, shower has litttle pressure and the swimming pool closes at 6pm everyday for treatment - no wiggle room here. Its understandable for the safety of the children, but the adults miss out on hanging around the pool and bar pool till late. Overall, good place to stay
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jun 6, 2018
One of the most beautiful experience in all my life ;-) GREAT!
Ruben
Ruben, 2-night trip
Verified
4/10 Fair
Jan 4, 2018
Basic but had a relaxing break
Probably would not go back but was ok. Needs better deco and more efficient bar staff.
Verified traveler
7-night trip
Verified
8/10 Very good
Dec 4, 2017
Very good location, and fairly good accomodation arrangements. The staff was awesome!
Peter
Peter, 2-night trip
Verified
8/10 Very good
Jun 21, 2017
Wonderful stay for couples, families, & groups
Neptune is a fantastic place to stay- easy to get to from ukunda or mombassa (longer drive). The hotel is right on the beach (though all the beach chairs are on the grass above the beach), and the beach is gorgeous and well maintained. Security is always around. There are multiple restaurants, bars, and even a snack bar, to ensure everyone's needs are satisfied. Activities organized during the day and at night for those that are interested, water sports, fitness.. The hotel staff is extremely kind and attentive. they will come ask if you need anything, even when laying on lounge chairs, and will provide support as needed. I got sick one day and most staff came to see me to ask how I was feeling, were attentive to food and drinks as I needed...incredible. Some even speak german, french and various other languages..
Any of the three neptune hotels on sight are great-and interconnected.
Sophie
Sophie, 2-night trip
Verified
8/10 Very good
Mar 31, 2017
très bien situé
très bon accueil, personnel au top. Nourriture correcte, SPA très bien . La chambre est grande, bien équipée et accessible facilement
gérard
Verified
8/10 Very good
Jan 7, 2017
nice hotel
pleasing experience, would go back if rate is lower.
hatim
Verified
6/10 Good
Jan 5, 2017
Beach front location
The stay was ok. Hotel staff generally slow to respond but the food was great.
Verified traveler
Verified
6/10 Good
Jan 4, 2017
Underbar utemiljö
Rummens standars var en besvikelse. Buffématen var generellt sett inte bra. För få solstolar och alldeles för lite poolhandukar