Overall excellent property. Carpet needs cleaning in room 1006
annisha
annisha,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Joshau
Joshau,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 7 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Our experience was spectacular from the moment we arrived!!
Jessica
Jessica,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Valet staff was very nice!
Dan
Dan,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 2 日
The aesthetics of the hotel are not up to par with the category. Tacky furniture with no attention to details. The elavators take 15 minutes to reach the floors, there are lightbulbs in my room out of place
Luis Angel
Luis Angel,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 2 月 27 日
I felt that what I had paid for a night stay was far too much for the experience I was given. There were too many inconveniences during our stay made me feel this way. After paying EXTRA for valet parking, our baggage took 1 1/2 - 2 hour(s) to get to our room. I had to call the front desk to ask for my bags to be brought up. I asked if we could also get ice and water from room service when asking for my bags which took 1 hour after getting our bags. We only received the water and no ice. Room service brought ice upstairs about 1 hour later. And the pool was mediocre at best.
Other than those things, we enjoined our stay. Room service was great when ordering from their menu(s). Food was 4.1/5 and was great late at night. Bed was very comfortable and shower was great. The tub’s a little small, but still pretty nice. Everything was clean too. Overall, it didn’t seem like a true 5-star hotel to me. This place was more like the Hilton Chicago.