The Sens Riviera By Oasis

4.0 star property
All-inclusive beachfront resort with spa, near Akumal Beach

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Placing you just a 5-minute drive from Akumal Beach, The Sens Riviera By Oasis offers a private beach where you can enjoy cabanas, beach umbrellas, and beach massages. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and aromatherapy. Dining choices include 8 restaurants and the 2 poolside bars are great places to grab a cold drink. A free kid's club, a beach bar, and a children's pool are other highlights at this all-inclusive resort. Fellow travelers love the helpful staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 8 restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Beach umbrellas
  • Beach cabanas
  • Beach towels
  • Children's pool
  • Beach bar
  • Swim-up bar

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Sian Kaan Master Suite

7.4 out of 10
Good
(6 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Sian Kaan Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Sens Ocean Front

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Sens Standard

7.6 out of 10
Good
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

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About the neighborhood

Map
Km 252 Carret. Chetumal - Pto. Juárez, Akumal, QROO, 77780

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 1.8 km
  • Aktun Chen - 3 min drive - 1.8 km
  • South Akumal Beach - 4 min drive - 2.2 km
  • Akumal Beach - 7 min drive - 5.7 km
  • Xel-Há Park - 10 min drive - 10.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive
  • Cancun Intl. Airport (CUN) - 76 min drive
  • Cozumel Intl. Airport (CZM) - 27.3 miles/43.9 km

Restaurants

  • ‪Bahia Principe Grand Coba - ‬7 min drive
  • ‪Restaurant Kukulkan - ‬8 min drive
  • ‪Thali Restaurant - ‬9 min walk
  • ‪Restaurante Yucatan - ‬10 min walk
  • ‪The Truck - ‬13 min walk

About this property

The Sens Riviera By Oasis

  • Placing you just a 5-minute drive from Akumal Beach, The Sens Riviera By Oasis offers a private beach where you can enjoy cabanas, beach umbrellas, and beach massages. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and aromatherapy. Dining choices include 8 restaurants and the 2 poolside bars are great places to grab a cold drink. A free kid's club, a beach bar, and a children's pool are other highlights at this all-inclusive resort. Fellow travelers love the helpful staff.

All inclusive details

  • This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

At a glance

DONE

Hotel size

    • 132 units
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior to the arrival. This service is service subject to availability & previous confirmation.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas (1-device limit)
    • Free WiFi in rooms (1-device limit)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 8 restaurants
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Lifeguard on site

What to do

  • On a private beach
  • Beach volleyball
  • Kayaking
  • Snorkeling
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Terrace
  • Adjacent to a golf course
  • 2 outdoor pools
  • Full-service spa

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Pay movies

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (1-device limit)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Kin Ha. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.15 per accommodation, per night. This tax does not apply to children under 12 years of age.
When a room reservation includes a round-trip airport transfer at no charge, it’s essential to contact the property 1 week prior the arrival. This service is service subject to availability & previous confirmation.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

The Sens Tulum Riviera
The Sens Tulum Riviera By Oasis Akumal
The Sens Tulum Riviera By Oasis All Inclusive
The Sens Tulum Riviera By Oasis All-inclusive property
The Sens Tulum Riviera By Oasis All-inclusive property Akumal

Frequently asked questions

Does The Sens Riviera By Oasis offer free cancellation for a full refund?

Yes, The Sens Riviera By Oasis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Sens Riviera By Oasis?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at The Sens Riviera By Oasis?

Sorry, pets aren't allowed.

Is parking offered on site at The Sens Riviera By Oasis?

Sorry, there's no onsite parking at The Sens Riviera By Oasis.

What are the check-in and check-out times at The Sens Riviera By Oasis?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at The Sens Riviera By Oasis and nearby?

Have fun with onsite activities like kayaking, snorkeling, and volleyball. Additional recreation nearby includes spelunking and ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Sens Riviera By Oasis also has 2 poolside bars and a private beach, as well as spa services.

Are there restaurants at or near The Sens Riviera By Oasis?

Yes, there are 8 onsite restaurants.

What's the area around The Sens Riviera By Oasis like?

The Sens Riviera By Oasis is located a short 10-minute walk from South Akumal Beach.

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Reviews

The Sens Riviera By Oasis Reviews

7.2

Good

7.4

Cleanliness

7.2

Amenities

7.6

Staff & service

6.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Staffs are friendly. Very good food options. Nice views and lots of amenities.
Sheikh, 2-night trip
Verified

10/10 Exceptional

Nice location. Very friendly staff.
Trisha, 4-night trip
Verified

10/10 Exceptional

Wonderful resort, friendly staff. Fantastic coastline and Akumal trail. Thank you so much for the great vacation!
Olena, 10-night trip
Verified

8/10 Very good

Nice resort! Not too many people. Good location and is family-friendly.
Karine, 7-night trip
Verified

10/10 Exceptional

Amazing resort!! Great service !! The staff is wonderful!!!
chereval, 3-night trip
Verified

8/10 Very good

Pretty nice, definitely not a 5 star but a good choice for a family. If you like a night life skip it. If you want a quite hotel take it.
Leonid, 7-night trip
Verified

8/10 Very good

I had a front beach room!! WoW what a view! And lots restaurants!!
Linda, 1-night trip
Verified

6/10 Good

The staff was very good
Kristopher jay, 7-night trip
Verified

8/10 Very good

Property is perfect for families, staff is very friendly. Food was ok, was expecting it to be a lot better.
Carolina, 5-night trip
Verified

8/10 Very good

The staff members were overall amazing, and went above and beyond to accommodate us during our stay! Daniel, Sibely and Gabi offered many exciting activities during the days, and there were several dining options. Bartenders were a lot of fun, and we had a great time :)
Janene, 8-night trip
Verified

8/10 Very good

The beach is beautiful, especially at sun rise time. Water is warm. Sand is very fine.
To, 7-night trip
Verified

10/10 Exceptional

The beach and view was definitely a highlight of this hotel! I do wish the shower and balcony/pool area were cleaned a bit better. But all in all we loved our stay here! The staff was quick, helpful and very friendly!
Jose, 3-night trip
Verified

10/10 Exceptional

Great customer service and great job.
Gregory, 4-night trip
Verified

4/10 Fair

Stay was pretty good but two days in row we had room with out air conditioning and everything else was good but things was quiet good they didn’t have many options for food
chaitaliben, 4-night trip
Verified

8/10 Very good

Property condition & facilities are average. But Staff & Service are excellent. I would recommend. Visited 6-9 december 2024
Donh, 3-night trip
Verified

6/10 Good

Great staff. Wonderful drinks (best out of all my Mexico trips!) loved being able to see fish right in the ocean at the beach. Though it is a smaller resort. Buildings are worn out a fair bit. That was the biggest downside for me.
Veronica, 8-night trip
Verified

10/10 Exceptional

Staff is good , food good , building need attention in public areas , floors need a pressure washer. Some areas need to paint . Location is very good but need ATTENTION!
LUIS, 1-night trip
Verified

10/10 Exceptional

So far so good..Considering price as compared to other beachfront/ocean properties quite reasonable for services offered including restaurants pools, etc. Property needs some updating overall and addition of services and some standard amenities. Restroom additions closer to pool areas and beach areas would be helpful. Roving drink servers for pool bars & towels at each pool location would make life more pleasurable and convenient for guests. All in all we enjoyed stay and happy with our choice.
Andrew, 1-night trip
Verified

6/10 Good

Driving up to the property, everything looks beautiful! The pools are nice and the beach is amazing. The food was not the greatest. The pools close extremely early by 8 pm!! The rooms are not what like the pictures show. Overall it was not a terrible hotel/experience.
Diana, 4-night trip
Verified

4/10 Fair

The room we booked was not the room we were given. The picture of the Kian Master Suite with cabana as shown on Expedia and on the Sens Tulum site does not exist at this property. The staff at the check in are aware of the “problems “ and just push every one through the process and keep things moving. Sales for the Vacation Club and the 90 minute presentation are very aggressive. The food was very good and servers were pleasant. Overall a very stressful, disappointing experience.
Lena, 6-night trip
Verified

6/10 Good

The staff were amazing, the food and drinks were excellent. The shower in the room was horror movie scary. I did let the hotel know via survey, but they got back to me exactly when I checked out. The water wouldn’t even switch from faucet to shower. The toilet was rusty and old, the grout was moldy and dirty. The room was spacious. The pools were dirty. The beach had trash in the sand just sitting there for days.
Daria, 4-night trip
Verified

6/10 Good

The ceilings in our room, main hallway and dining facilities were leaking. The power went out for about 30min our last day. The bathtub needed to be reglazed and the shower recaulked and the in room furniture was permanently stained. The sheets/towels had stains even though they were clean. We liked the adults only pool, painting and bracelet making activities along with the kayaks and paddle boards. The drinks were ok as was the food. The staff were all piloted but seemed a bit unstaffed. Hotel was under a major renovation with parts closed and the kids club and spa relocated. The mariachi band at the Mexican restaurant was great and the kareoke at the coffee bar was fun along with excellent espressos.
April, 4-night trip
Verified

6/10 Good

The hotel is nice, the water is beautiful, but VERY rocky. The beach has eroded and doesn't look like it does in the pictures. Location is amazing but it needs updates & upgrades. Loved that our room was able to open up right to the water, but the room itself is not the greatest. We couldn't see much past a giant ATV parked right outside our window the entire time. It rained and our room (despite being on the first floor) had a bad leak all night. Had to set up a garbage can to catch the water. Despite that, most of the staff was great and attentive. The food, although limited was decent. Booked a spa massage and had to PHYSICALLY STOP THE MASSEUSE from excessive touch in areas he knew full well were pushing boundaries. This after a verbal warning. The pool is FREEZING. The pool bar wasn't always open or staffed.
Ana Laura, 3-night trip
Verified

2/10 Poor

This property needs serious repair—and a new chef. The food was awful. The room smelled like mold. The staff was great except for one lady at reception who rolled her eyes when I asked for a taxi.. not sure why. The beach was beautiful, and the gentleman who helped book trips was great. The worst part was my first night when a maintenance guy banged on my door while I was in the shower and insisted on coming in. He spoke no English, and my Spanish was insufficient to understand why. I called the front desk and was told they would take 30 minutes to figure out why he was there! He walked around my room for 5 minutes, looked in the bathroom and closet and left. To this day I have no idea why. As a single traveler, it got me shaken. I will not be going back
Aleksandra, 5-night trip
Verified

10/10 Exceptional

Great stay and experiences.
Crystal, 3-night trip