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La Terrasse

4.0 star property
Douai hotel with bar/lounge

Choose dates to view prices

Located near a train station, La Terrasse offers an upscale retreat with a charming garden and dry cleaning services. Unwind on the terrace or connect to WiFi in the comfort of your own room. Previous guests rave about their stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY428
CNY510 total
includes taxes & fees
Jul 18 - Jul 19

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

Premium bedding, desk, laptop workspace, blackout drapes

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | Premium bedding, desk, laptop workspace, blackout drapes

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room

Premium bedding, desk, laptop workspace, blackout drapes

Executive Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite,Sauna

Premium bedding, desk, laptop workspace, blackout drapes

Suite,Sauna

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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Jul 18 - Jul 19
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About the neighborhood

Map
36 Terrasse Saint-pierre, Douai, NORD, 59500

What's nearby

  • Beffroi de Douai - 4 min walk - 0.4 km
  • Tribunal Judiciaire - 6 min walk - 0.5 km
  • Douai Hotel de Ville - 7 min walk - 0.6 km
  • Ancienne Chartreuse - 12 min walk - 1.0 km
  • Majestic - 13 min walk - 1.2 km

Getting around

  • Lille (LIL-Lesquin) - 30 min drive
  • Pont-de-la-Deûle Station - 6 min drive
  • Douai Station - 8 min walk
  • Douai (XDN-Douai Train Station) - 8 min walk

Restaurants

  • ‪Noobi’s - ‬5 min walk
  • ‪Gourmet D’Asie - ‬2 min walk
  • ‪Domino's Pizza - ‬3 min walk
  • ‪Pub Saint Georges - ‬5 min walk
  • ‪Au Bureau - ‬4 min walk

About this property

La Terrasse

  • Located near a train station, La Terrasse is a great choice for a stay in Douai. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. A terrace and a garden are other highlights.

At a glance

DONE

Hotel size

    • 16 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free offsite parking within 3 ft
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Banquet hall

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Heating
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • 16 bathrooms
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Bar La Terrasse - This cocktail bar specializes in French cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Terrasse Douai
Terrasse Hotel Douai
La Terrasse Hotel
La Terrasse Douai
La Terrasse Hotel Douai

Frequently asked questions

Does La Terrasse offer free cancellation for a full refund?

Yes, La Terrasse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at La Terrasse?

Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at La Terrasse?

Yes, there's free self parking.

What are the check-in and check-out times at La Terrasse?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).

What is there to do at La Terrasse and nearby?

La Terrasse has a garden.

What's the area around La Terrasse like?

La Terrasse is a short 8-minute walk from Douai Station and 7 minutes' walk from Douai Hotel de Ville.

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Reviews

La Terrasse Reviews

8.0

Very Good

8.4

Cleanliness

8.4

Location

8.6

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful and of good quality with a wide selection. (11 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Great rooms and friendly staff
Elisabeth, 1-night trip
Verified

6/10 Good

It’s ok for an overnight stay and value for money…but… ludicrous to say this is four-star. It’s barely two-star. Rooms very basic. The restaurant hasn’t been open for three years and hard to say whether or not the bar opens. You need orienteering skills to find the private car park. Good breakfast, though
Geoffrey, 1-night trip
Verified

8/10 Very good

Ideal Town Centre Hotel

An ideal town centre location for a one night stay. We had two rooms, one standard and one executive and really there was little to choose between them, other than a little more space. Our rooms were on the second floor and it meant a two flight walk up, I'm not sure that there is a lift, perhaps in the other wing, so worth checking if stairs are an issue. Both had good shower rooms and we all slept well. A buffet breakfast was on offer and the receptionist offered to cook a choice of eggs for us all. This hotel used to have a notable restaurant but a change of ownership (and Covid) means that there is no longer an evening meal option. The hotel seemed very quiet for a Friday evening but it was mid March. The hotel has a private car park about 200m away but it looked more secure parking on the street directly in front of the hotel. We would be happy to stay again.
Miss Jennifer H, 1-night trip
Verified

10/10 Exceptional

Nickel
Xavier, 1-night trip
Verified

10/10 Exceptional

Super
Eve, 1-night trip
Verified

6/10 Good

The hotel seems a little old There is a fan inside the room but no ac The outlet is hard to find which hides below the bedside table The toilet does not have enough space for legs since it is quite close to the wall Nothing remarkable to feel like a 4 star hotel
Yuxuan, 1-night trip
Verified

6/10 Good

Douche
Vasco, 1-night trip
Verified

4/10 Fair

No Air Conditioning. No real shower facility. When we booked we understood thar the hotel had a restaurant, It was no longer functioning.
Paul, 1-night trip
Verified

2/10 Poor

The room was a long way up on the second floor. No lift and very steep final flight of stairs. The curtain was not hung properly and the WC (and therefore the rest of the small room) was very smelly. The fire alarm went off just as i was getting to sleep and we were all out on the pavement for an hour, en deshabille.
Christopher, 1-night trip
Verified

6/10 Good

Chambre extrêmement chaude durant le séjour. Un ventilateur de meilleure qualité aurait aurait permis de mieux compenser cette situation et d’améliorer le confort. Concernant l’état de la chambre, un spot au plafond était grillé, la lampe de lecture était arrachée et hors service, et la chasse d’eau mériterait d’être revue. Un rafraîchissement général semble nécessaire pour être en adéquation avec le standing annoncé de l’établissement. Dommage, car le manque d’entretien donne une impression mitigée pour un hôtel classé 4 étoiles.
Léo, 1-night trip
Verified

4/10 Fair

J'ai séjourné dans la chambre n°8, durant la nuit du 1er au 2 juin. L'état de cette chambre ne correspond pas au niveau de prestation attendu dans un hôtel 4 étoiles. À mon arrivée, la chasse d'eau des toilettes était démontée et ne fonctionnait pas correctement. De plus, le manche de la brosse des WC était cassé. Concernant la salle de bains, il était impossible d'utiliser la douchette, le bouton de sélection étant cassé. J'ai donc été contraint de prendre un bain. Cependant, à la fin de celui-ci, il m'a été impossible de vidanger la baignoire, le mécanisme de levage du bouchon étant également défectueux. Il n'est pas acceptable qu'une chambre présentant autant de dysfonctionnements soit proposée à la location dans un établissement de cette catégorie.
joel, 1-night trip
Verified

8/10 Very good

Chambre confortable Attention pas d ascenseur et marche un peu difficile Personnels accueillant et serviable Petit déjeuner bon mais ne vaut pas les 17€ à payer, je m attendais à un plus large choix pour ce prix
Delphine, 1-night trip
Verified

4/10 Fair

Moquette de la chambre ancienne et tachée. Chasse d'eau cassée. Dans l'autre chambre réservée,pas de papier toilette. Au petit déjeuner,pain industriel bas de gamme. Chacun touche la baguette avec ses mains .J'ai apporté une serviette en papier pour que cela ne se produise pas. Heureusement que le prix, modéré ,de la nuit comprenant le petit déjeuner ne correspond pas aux 4 * de cet hôtel car la déception se serait muée en colère.
Marie laurence, 1-night trip
Verified

8/10 Very good

Lo mejor del hotel es la situación, en pleno centro de Douai. El desayuno era bueno tambien. Habia plazas para aparcar en la calle pero no gratis como se anuncia. Lo peor es el estado del hotel y nuestra habitación, necesita una reforma. Y la habitación muy pequeña e incómoda para manejarse.
Enrique, 1-night trip
Verified

8/10 Very good

Equipe d'accueil du soir et du matin très agréable. Petit déjeuner apprécié. Par contre dans la salle de bain, le robinet de la baignoire reste à fixer.
Stephanie, 1-night trip
Verified

8/10 Very good

Hôtel en plein centre-ville
Jean Philippe, 1-night trip
Verified

10/10 Exceptional

Tres bel etablissement chambre nickel et petit dejeuner copieux bien place centre ville avec un parking. Personnel agreable
FOUCAULT, 1-night trip
Verified

8/10 Very good

Séparation du lit double désagréable. Nettoyage chambre et salle de bain à performer. A part ça, personnel réactif et endroit calme le weekend.
Thierry, 2-night trip
Verified

8/10 Very good

Un lieux atypique et agréable. La literie est génial, avec un grand lit bien moelleux ! Cependant le lieux montre vite ses limites ! Une salle d’eau dont le sèche serviette est hs, un miroir dont l’éclairage est très bien caché !!! Le trouverez vous ?! Idéalement situé au centre ville pour le visiter avec un stationnement très proche ! Le petit déjeuner n’est pas à la hauteur d’un 4 étoiles ! La diversité et la qualité des produits ne sont pas au rendez-vous ! Le personnel est à l’écoute mais n’a pu résoudre nos attentes !
Valery, 2-night trip
Verified

8/10 Very good

Hôtel agréable, petit bémol la chambre donnant sur la rue du coup des bruits de véhicules la nuit et des passants. Sinon personnel agréable.
Ericka, 3-night trip
Verified

10/10 Exceptional

Chambre spacieuse pour son prix, personne très agréable notamment pour cet accueil chaleureux. Petit déjeuner sympathique pour les gourmands, pour une réservation de 2 nuits ce fût un succès, merci.
Clément, 2-night trip
Verified

10/10 Exceptional

Rien à dire grande chambre avec belle vue et très bon prix
Celine, 1-night trip
Verified

10/10 Exceptional

Chambre propre au calme proche du centre et des commerces gare pas loin
Christophe, 1-night trip
Verified

8/10 Very good

Séjour en famille

Séjour en famille d’une nuit à Douai. Hôtel vieillissant avec un personnel serviable et sympathique. Bon petit déjeuner mais pas à la hauteur d un 4 étoiles. Nous avions deux chambres au deuxième étage. Accès très raide. La salle de bain est vieillotte et la chasse d eau coulait. Chambre petite pour nos filles la porte de la salle de bain cognait sur le lit. Néanmoins l’hôtel est très bien situé et le rapport qualité prix est bon.
Ariane, 1-night trip
Verified

2/10 Poor

Scandaleux

Il faisait trés chaud, ventilateur sans protection, télécommande casser, télé qui ne fonctionne pas, matelas trés mou et divisé en deux (collé). Pour un lit double ? séjours horrible. J'ai finis avec des douleurs au dos, alors que j'en jamais eu.
1-night trip