Overall, our stay was okay, but there were several things that were disappointing.
First, the room was not as clean as we expected when we arrived.
The biggest issue was the pool area. Guests were not allowed to bring any food or drinks, not even a bottle of water. The pool attendant would immediately tell you to remove it, which felt unnecessarily strict, especially during hot weather.
Another disappointment was the sunbed arrangement. There were separate sunbeds for permanent residents and for hotel guests. Unfortunately, all of the hotel guests’ sunbeds were located in the shaded area, while the permanent residents had the best locations in the sun. As paying hotel guests, we felt this was unfair.
On a positive note, the hotel staff were generally friendly and helpful throughout our stay.
Overall, while the staff made a good impression, the cleanliness and the pool policies significantly affected our experience.