First annoying thing was that when stepping into my room, even before putting the key card in the power slot, the TV comes blaring on, with all its promos and choices. Because there are no good International news stations, I promptly turned it off (that required some adept moves). A minor annoyance, I thought, because at other Novotel Accor locations, I've found the same thing recently.
i had to check out just before 5 am, so I set my alarm for 0400 hr. I was asleep just after 9pm. At about 11:45pm, the TV came on, same loud volume as if I had just walked in the door! I got up, turned it off, and tried to call the front desk to tell them of the malfunction but the phone was not working, no matter how I tried. Just a loud tone and no connection. Disgusted and tired, I went to bed, had difficulty falling back to sleep, then the TV blasted me again at about 1am. Repeated the Power Off and reset and hoped for sleep, then the third time at 3am was the last straw and I dressed, went downstairs (elevators were not functioning) and was told that there were electrical problems and/or testing taking place. I was firm when I expressed, in detail, what I had been through, but didn't "lose it" until the gentleman at the front desk asked if I had tried to turn the TV off. I had just told him that I did, each time the TV with its loud elevator music came on. I also expressed my dismay about not being able to communicate with the front desk. There is more to this review but no space for it