This hotel has a great potential to be amazing. However the woman working in the reception was horrible to deal with. Rude and condescendin, she should not be working with customers at all.
This woman called us the night before our visit demanding that we give her our credit card detals, threatening to cancel our booking if we do not give this to her over the phone. It seems like they have not heard about GDPR that is a law in the EU?
I told her that I was not comfortable with giving a stranger my credit card detals over the phone and asked to sort this out during check-in the following day. She said no and that she would cancel the room. HOW is this reasonable?
When making this reservation I entered my credit card information to Hotels.com, no one should be asked to give this information a second time to a third party. This makes you feel unsafe. Horrible customer service and I would never recommend anyone to stay here.
I would like to add that the lady working in the breakfast area was amazing.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Excellent
Un personnel au petit soin de la clientèle.. un grand merci à la femme de ménage pour sa gentillesse, sa bienveillance.. idem pour l’équipe à l’accueil… je recommande vivement cet hôtel
David
David,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 23 日
Air conditioning doesn't work properly, beware
Be cautious about staying at this hotel during the summer months. Some rooms have good air conditioning, some have insufficient air conditioning that can't cool the room below the outside temperature. Staff are unwilling/unable to do anything if you get one of the rooms with insufficient air conditioning.
We had to sleep with the window opens overnight to reduce the temperature in the room from 26 to 23 degrees, so we could get some sleep.
The pool is nice though, although the ladder into the pool is loose and could become a hazard at some point.
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Knut
Knut,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Laura
Laura,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Stephane
Stephane,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Seems air conditioning was not available as was early in season. It was fine with window open
Frank
Frank,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Heated swimming pool. Helpful and friendly staff.
Hélène
Hélène,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Pascal
Pascal,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Best hotel and friendliest staff!!! I will never forget how they would prepare a table for breakfast for us every morning because we have a little one. Just so it’s ready when we get there. Will always return!
Rita
Rita,9 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 31 日
Trevligt hotell, men tag med öronproppar
Skönt med värmd pool och trevlig personal, men läge mot gatan drar ner helheten.
Anba
Anba,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 19 日
jean-max
jean-max,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Cedric
Cedric,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 24 日
Toujours un plaisir
Comme toujours dans cet hotel très bien situé, très bon accueil par un personnel souriant.
Très bon petit déjeuner....
PATRICK
PATRICK,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 11 日
Beautiful view of Cassis region and easy walkable access to the harbor and the calanques.
Dennis
Dennis,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 3 日
Good value, good staff and nice location.
Colin
Colin,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 12 日
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 21 日
Charles
Charles,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 21 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 21 日
Great stay. Good location to hike to Calanques and easy walk to town. Comfortable bed and great shower. Good breakfast
Jennifer L
Jennifer L,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 15 日
무엇보다 안전한 차고가 있어서 좋았습니다. 방은 좁았지만 개끗하고 침구가 편안했어요. 잘 관리된 풀장을 무료로 이용할 수 있어서 좋았고 해변도 걸어가면 금방이예요. 깔랑끄 국립공원 트래킹 하기에도 근접성이 매우 좋고 트래킹중 만난 해변은 매우 아름다웠습니다. 조식이 메뉴가 매우 다양하고 맛있었어요. 특히 착즙해서 먹는 오렌지 쥬스는 최고였어요.