Located on a white sand beach, Naay Boutique Hotel offers an upscale retreat with English breakfast, two restaurants, and beach yoga. Relax by the outdoor pool or unwind at the bar after enjoying a spa massage; guests also appreciate helpful staff.
At Naay Boutique Hotel, you can spend time at the beach enjoying beach umbrellas, yoga, and sun loungers, plus you'll be within a 15-minute walk of Holbox Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Dining choices include 2 restaurants and the bar/lounge is a great place to grab a cold drink. Other features include a terrace and a garden. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
39 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 8:00 AM–noon
2 restaurants
Bar/lounge
Room service (limited hours)
What to do
On the beach
Beach yoga
Hiking/biking trails nearby
Services
Front desk (limited hours)
Concierge services
Dry cleaning/laundry services
Luggage storage
Beach sun loungers
Beach towels
Beach umbrellas
Romance packages
Facilities
7 buildings/towers
Built in 2022
Garden
Picnic area
Terrace
Mosquito nets
An outdoor pool
Spa services
Banquet hall
Outdoor furniture
Accessibility
Front entrance ramp
Grab bar in shower
Shower grab bar height (inches): 39
Tile flooring in room
Room amenities
Be entertained
IPod docking station
43-inch TV
Premium cable channels
Pay movies
Home comfort
Air conditioning
Free stocked minibar
Espresso maker
Bathrobes
Window screens
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Select Comfort mattress
What to enjoy
Individually furnished and decorated
Heated floors
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Computer monitor
Food and drink
Chef
More
Daily housekeeping
In-room safe
Mobile key entry
Guidebooks/recommendations
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: MXN 200 per accommodation, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Naay Boutique Hotel Hotel
Naay Boutique Hotel Isla Holbox
Naay Boutique Hotel Hotel Isla Holbox
Frequently asked questions
Is there a pool at Naay Boutique Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Naay Boutique Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Naay Boutique Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Naay Boutique Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Naay Boutique Hotel and nearby?
Have fun during the warmer months with activities such as beach yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a picnic area. Naay Boutique Hotel also has a garden.
Are there restaurants at or near Naay Boutique Hotel?
Yes, there are 2 onsite restaurants.
What's the area around Naay Boutique Hotel like?
Naay Boutique Hotel is a short 15-minute walk from Holbox Beach and 6 minutes' walk from Bioluminescence Beach.
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Reviews
Naay Boutique Hotel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.6
Amenities
8.6
Staff & service
9.2
Eco-friendliness
9.2
Property conditions & facilities
What guests liked
The pool was well designed and fun, a standout feature of the property. (3 reviews)
The beach area offers a beautiful and breathtaking sunset view. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Restaurant
Service staff
Room
Beach
Taxi
Towns
Islands
Amenities
Reviews
10/10 Exceptional
Jul 4, 2025
Best Hotel Experience Yet
I don't even know where to begin, from the location, to the room, service, staff, food and all round experience this is by far one of the best hotels I've ever stayed at. Thank you so much to Issac, Antonio, Reyna and Olga and everyone else who made our stay unforgettable
MISS
MISS, 5-night trip
10/10 Exceptional
Jan 19, 2025
Beautiful resort.
Bradley
Bradley, 10-night trip
10/10 Exceptional
Jan 24, 2025
Excelente hotel
Juan
Juan, 3-night trip
10/10 Exceptional
Apr 21, 2025
Our stay was excellent. Staff was great, food was good, room was nice.
Not the best beach on the island but it was only a short walk to another.
Great place to watch the sunset!
Highly recommend it.
Stephen
Stephen, 4-night trip
10/10 Exceptional
Mar 5, 2025
Great location for peace and comfort
Emmanuel
Emmanuel, 5-night trip
8/10 Very good
Apr 28, 2025
It is a beautiful resort, delicious food, super friendly staff but there is definitely room for improvement:
-more than 2 capsules of coffee per day
-kayaks and bikes available for guests
-wifi signal is very weak
It is quite a distance from downtown Holbox but thats wxactly what we wanted, a peaceful place that gave us what we needed to relax and take time off.
elisa
elisa, 5-night trip
10/10 Exceptional
Nov 11, 2024
Great hotel, awesome stuff they treated us like a family very nice stay, good location, food was great as well, 10 out 10 hotel
Felix
Felix, 3-night trip
10/10 Exceptional
Mar 6, 2025
Very quiet and cute room with everything you need
Great stay and amazing coffee in the morning I didn’t realize there was a coffee shop downstairs. Very quiet was perfect for us.
genie
genie, 1-night trip
10/10 Exceptional
Mar 22, 2025
I loved this hotel, the location, the room, the beach (the sunsets were amazing)!
The staff were super friendly and helpful - especially Alex at the restaurant.
The food at the restaurant was excellent. However they didn’t always have everything on the menu.
Molly
Molly, 7-night trip
10/10 Exceptional
Apr 26, 2025
Great customer service! Isaac was very helpful in all things. Love the gorgeous sunsets on this side of the island and walking distance from the bioluminescence experience.
Rosaura
Rosaura, 3-night trip
10/10 Exceptional
Dec 29, 2024
The staff made our stay amazing. The sunsets were the best we've ever seen.
Brandy
Brandy, 5-night trip
10/10 Exceptional
Dec 14, 2024
Staff was great!!
jose
6/10 Good
Mar 18, 2025
3 stars
Gorgeous hotel. Bedrooms and facilities were lovely and well looked after. Unfortunately the food was bland and tasteless, and the service was a little disorganised and inexperienced. For the price, I think there are better places to stay on the island.
Verified traveler
2-night trip
10/10 Exceptional
Feb 21, 2025
We really enjoyed our stay Isaac & Reyna were amazing and VERY HELPFUL to help accommodate and make our time there very enjoyable! Muchas Gracias🌟🌟🌟🌟🌟
Marisol
Marisol, 2-night trip
10/10 Exceptional
May 29, 2024
Great place!!
Leslie
Leslie, 2-night trip
10/10 Exceptional
Mar 1, 2025
Excellent Staff!
Isaac, Reyna, Patricia and all staff members were attentive and friendly. Made us feel very welcome. Location of the hotel was just what we were looking for; quiet and away from town. If you wanted to get to the hustle and bustle a Taxi (ATV) is just a call away.
Vicki
Vicki, 5-night trip
10/10 Exceptional
Dec 5, 2024
Beautiful quiet clean excellent service
Chantal
Chantal, 7-night trip
10/10 Exceptional
Dec 8, 2024
Eat well and relax
The food and service was amazing. It was very relaxing and comfortable
Denise
Denise, 2-night trip
10/10 Exceptional
Sep 3, 2024
Amazing and beautiful property!
Thank you!
JOU
JOU, 4-night trip
10/10 Exceptional
Jan 23, 2025
I really enjoyed staying at Naay boutique hotel Luis the waiter was amazing and very helpful Reina in the front was very helpful and took care of us. Very good. I highly recommend this place. There's a lot to do around Beach area it's a nice walk to the plaza The sunset is breathtaking. It's beautiful and I would definitely go back
Annabelle
Annabelle, 5-night trip
10/10 Exceptional
Sep 5, 2024
An amazing, quiet and unique swim out room. And the staff was very helpful. The restaurant on sight had amazing food.
JAMES
JAMES, 2-night trip
10/10 Exceptional
Feb 21, 2024
This hotel was one of the nicest hotels on the Island. It is tucked away from the rest of town, the beach in front is almost empty.
Lori
Lori, 4-night trip
10/10 Exceptional
Mar 15, 2024
Beautiful place to stay and relax, its NOTHING else u can do there other than RELAX which is BEAUTIFUL!!!!
Yara
Yara, 2-night trip
10/10 Exceptional
Feb 17, 2025
The hotel design and construction is excellent. The pool is well designed and fun.
If you like swimming in the ocean, the water there often has a strong current.
The dinner menu is limited but the food good. However, people don't eat till late, so if you are eating around 7pm, you will be dining alone. The breakfast is tasty, but the service a little erratic and slow. Over all, the staff are very helpful and very friendly.
Rodney
Rodney, 7-night trip
4/10 Fair
Mar 17, 2025
The pool is very small. The room pool is very cold with no direct sunlight The restaurant was not that great. This hotel is far from the city and there are no restaurants near by. The road to and from the hotel are very bumpy best to taxi than rent a golf cart as it can’t stay stuck on the mud. After 11pm there is no one at reception if you need a cab early you have to order it the night before.