Does Glee Nairobi, a Preferred LVX Hotel offer free cancellation for a full refund?

Yes, Glee Nairobi, a Preferred LVX Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Glee Nairobi, a Preferred LVX Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Glee Nairobi, a Preferred LVX Hotel?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Glee Nairobi, a Preferred LVX Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Glee Nairobi, a Preferred LVX Hotel?

No, this hotel doesn't have a casino, but Lucky 8 Casino (14-min drive) is nearby.

What is there to do at Glee Nairobi, a Preferred LVX Hotel and nearby?

Glee Nairobi, a Preferred LVX Hotel has 3 bars and a spa, as well as a garden.

Are there restaurants at or near Glee Nairobi, a Preferred LVX Hotel?

Yes, there are 3 onsite restaurants, featuring international cuisine and garden views.

Glee Nairobi, a Preferred LVX Hotel, Nairobi: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Nov 10, 2025

The best hotel in Nairobi

Gary, 4-night trip

10/10 Exceptional

Nov 6, 2025

The food is so good in all the various restaurants, the team at The Glee are so friendly, I booked for four days, I liked it so much that I added a further four days to my trip I really like the Spa, they offer great treatments, and the team are very professional

Gary, 4-night trip

10/10 Exceptional

Oct 15, 2025

Stay was comfortable. Staff were warm, welcoming, and accommodating. Wonderful job done! I will definitely be an ambassador for the hotel back in the U.S., and have all my friends and family choose here to stay when they visit Nairobi!

Kellie, 2-night trip

10/10 Exceptional

Apr 20, 2025

Everything was very enjoyable.

Thomas, 1-night trip

10/10 Exceptional

Jan 10, 2025

I had a wonderful stay at the hotel. Beautiful ambiance, warm and welcoming staff. I will most definitely recommend this hotel.

Elizabeth, 3-night trip

10/10 Exceptional

Jan 21, 2025

One of the most beautiful hotels I’ve been too and I travel a lot. Very beautiful hotel, great staff, quiet location 10 out of 10.

Autumn, 5-night trip

10/10 Exceptional

Jun 30, 2025

This Hotel is what you think of when you think of luxury . I had the room with the balcony . The balcony alone could host a small party. Just from me showing my room 7 of my friends left their hotel to come to the glee. Next time i come this will be my Hotel destination

Bert, 2-night trip

10/10 Exceptional

May 11, 2025

Impressive

I had booked for three nights, I enjoyed it so much I booked a further two nights and it did not disappoint

Gary, 2-night trip

10/10 Exceptional

Sep 16, 2024

The hotel was very nice and the staff were very accommodating.

Jennifer, 1-night trip

10/10 Exceptional

Jun 25, 2025

We cannot say more about this hotel--excellent service; extremely kind and friendly staff; awesome game room with table tennis/pool/foosball, well stocked and clean gym, nightclub, lounge, rooms very spacious. There were fresh flowers and fruit as a welcome in our room. Room service menu was great and the restaurants on site also amazing. Also had transport to and from airport. We can't say enough. .Will definitely return!!

sabena, 1-night trip

10/10 Exceptional

Dec 25, 2024

The staff are all friendly and kindly. We stayed good time and have a good memory. We recommend this hotel.

ASUKA, 2-night trip

10/10 Exceptional

Feb 24, 2025

Wow. Fab brand new luxury hotel with wonderful staff. Also incredibly good value too. Highly recommend

gerard, 8-night trip

10/10 Exceptional

Jul 7, 2024

The experience at Glee was fantastic. Highly recommended the Hotel.

1-night trip

10/10 Exceptional

Jun 2, 2025

A Pleasant & Quiet Stay at Glee Nairobi I had a wonderful stay at Glee Nairobi. The peaceful atmosphere exceeded my expectations, and the spacious, well-equipped room made for a comfortable stay, although a coffee machine would be a welcome addition. The staff were attentive and helpful, making the stay seamless. While I didn’t have meals, I enjoyed the drinks. The location was convenient, and overall, I felt I got great value for the price. Would I recommend it? Absolutely!

Evan, 1-night trip

10/10 Exceptional

Nov 10, 2024

The property was exceptional, I love the people and property so so much. Wish I didn’t have to leave

Shelly gay, 2-night trip

10/10 Exceptional

Feb 12, 2025

Good

ali, 4-night trip

10/10 Exceptional

Feb 18, 2025

My room was very clean the maintenance was performed dally. The exterior and the interior of the property was clean at all times. And the security was also very viable safe and secure. The staff was very professional at all times my next stay in Nairobi wil most definitely be at the Glee Hotel without any questions

Percel, 14-night trip

10/10 Exceptional

Dec 21, 2024

It's a shame you have to pay for the sauna and steam room. This doesn't exist in any other hotel I've stayed at in Nairobi.

Menashe, 2-night trip

10/10 Exceptional

Jan 9, 2025

Outstanding!

I had an exceptional stay at Glee Hotel. The property and rooms were impeccably clean, creating a welcoming and comfortable environment. The on-site restaurants offered a fantastic dining experience, with delicious food and a variety of options to suit every taste. The staff were attentive and went above and beyond to ensure my stay was enjoyable. Their professionalism and warmth truly stood out. From check-in to check-out, every interaction was handled with care and efficiency. Overall, I highly recommend Glee Hotel for its outstanding cleanliness, excellent culinary offerings, and exceptional service. I will definitely return for another stay!

Jackline, 1-night trip

10/10 Exceptional

Dec 6, 2024

Beautiful property

This is a new amazing hotel. With very attentive staff, great rooms and many choices for restaurants on the property. I ate at the steakhouse and it was excellent. Use the gym several days and enjoyed the pool. Mike at the bar took care of me poolside for several days and any help. I need it from an extra key to exchanging money to directions, Arie Was helpful at the front desk. The housekeeping staff is always stopping by to see if you need any extra towels turned down or anything during the morning and night. The room I had was very nice and very large with some great extras. With American money being a strong as it is, the bank for the buck was incredible. would highly recommend this hotel and would stay there again.

Thomas, 1-night trip

8/10 Very good

Dec 10, 2024

Overall the staff and ambience were good, but we had a communication problem about airport transfer. In their website and the message communication they spoke about €40,- but when arrived I had to pay €60,-. They didn’t do anything about it even after I complained and showed my evidence of communication on the same before the time of arrival.The only answer was “we are sorry”. The tub was not working accordingly, only hot water, not cold not medium hot.

Bertus, 2-night trip

2/10 Poor

Jan 24, 2025

Terrible

It’s a new hotel they take money on anything I mean on anything if you to go there just know you have to make full payment once you check in hotel food in there restaurant is way priced. Just a bit of my story I was supposed to stay for 3 nights but unfortunately I had to leave after 1 night which means they were supposed to charge me for only 1 night but guess what they charged me for 2 nights because they said I booked through website so they couldn’t cancel it can only be done after 48hours they explained a lot to me which wasn’t making sense for me. I don’t think it’s comfortable place for kids the rooms have a lot of glass in it. In general they are not upto hotel standard. I wouldn’t go there again.

James, 3-night trip

10/10 Exceptional

Apr 13, 2025

Our stay at Glee Nairobi, a Preferred LVX Hotel, was nothing short of spectacular, and I have to say it was the outstanding team and thoughtful touches that made this experience unforgettable. From start to finish, every detail was taken care of, and we truly felt like royalty. A big shout-out to Hillary, the Kitchen Supervisor, who ensured that the 24-hour food service was exactly that — 24-hour service, with incredible meals at any hour of the day or night. It’s not every day that you find a hotel so dedicated to meeting all your dining needs! However, the one person who truly left a lasting impression on me was Anne Mwangi, the Assistant Front Office Manager. Anne was an absolute star! Her dedication, professionalism, and warmth were remarkable, and I honestly believe every company would benefit from having someone like her. She made our stay unforgettable, and I sincerely hope the Glee Nairobi recognizes the incredible impact she has — she’s a big reason why this hotel will remain dominant in Nairobi! Anne, You’re unforgettable. The rest of the team — Sylvia, Sharon, George, David, Joan, Kelvin, Benjamin, Arif, Faith, and Fridoh — were all exceptional as well, providing attentive service that made us feel welcomed and cared for at every turn. The thoughtful birthday bed dress and desserts in the room were such a sweet surprise, adding to the overall experience. Be sure to visit the Hide Steakhouse!

Darnell, 2-night trip

8/10 Very good

Oct 29, 2025

Mycket fint hotell, nybyggt 2024. Däremot är rummen redan väldigt slitna, kakel i badrum är fläckade, och generellt är det ganska slarvigt byggt. Men överlag ändå väldigt lyxigt. Personalen var mycket trevlig, bra priser i restaurangen. Hotellet är dock beläget i ett ganska ”off” område, väldigt nära en slum i Nairobi men säkerheten är väldigt hög så inget att oroa sig för ändå.

Artin, 1-night trip

10/10 Exceptional

Aug 12, 2025

Amazing service!

The hotel itself is so beautiful, but the staff? now that's the icing, everyone was so kind and helpful with smiles. I have never stayed in a hotel that is happy to give you take-out boxes to pack items from the buffet breakfast, but Glee did! I have zero complaints, this was such a fantastic, fantastic stay. The only caveat for me is the location. I found the hotel further away from the main attractions and tourist spots, and the surrounding area was not the cleanest or upscale. That is the only thing that'll make me stay somewhere else, but once I got through the gates, it was bliss!

2-night trip

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