8/10
We were a group of 4 that stayed in the deluxe apartment with 2 bedrooms and 2 bathrooms. The apartment itself was pleasant, clean, and well equipped. The location was also very convenient, yet no problems with noise at night. However the check-in process were met with some hiccups. We knew there was no front desk, so we enquired about luggage storage a few days prior to arrival. The hotel replied that we could use the lockers in the lobby. However, despite subsequent enquiry they did not respond with an access code for the front door in advance. Moreover when we managed to get in with the help of other guests, we found that the lockers were not functioning. The “digital agent” was not helpful as it could not deal with any “non standard questions”. Thus we had no choice but to take our luggages onto the streets for a few hours until the hotel sent us access codes for the apartment at the actual checkin time. Nonetheless a nice place altogether to stay in esp for groups, but just something to bear in mind.
真实旅客
2 晚结伴旅行