We stayed in a Villa and experienced construction outside the entire duration of the stay. Tons of noise. So every time we tried to use the decks we had to come in. Also there were no pool chairs by 10am. And no one would help. Just- oh well, it’s trust come first serve.
Lynn
Lynn,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Excellent
Jay
Jay,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Excellent
Joseph
Joseph,4 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 29 日
Open area to walk
Ernest
Ernest,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Ashley
Ashley,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Jaclyn
Jaclyn,5 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 20 日
We stayed in the Villas and unfortunately, I would not go back. The unit we stayed in was dark, dreary, and in poor condition. The Villas feel very separate from the rest of the resort, which takes away from the overall experience. Additionally, housekeeping services were not provided, even after we submitted the required 24-hour request. We originally planned to stay 6 nights but checked out and moved to another resort after 3 nights.
Kerry
Kerry,6 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 10 日
The resort is stunning and unique, but staff professionalism needs improvement. Check-in took 38 minutes, and some staff lacked enthusiasm. Morning shift bartender (from Turkey) had an incredibly bad attitude. Service isn’t always welcoming.
Fernando
Fernando,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 8 日
Sebastian
Sebastian,8 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 5 日
Scott
Scott,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 4 日
We liked that everything was in walking distance from our villa. The cleanliness of resort and friendliness of the staff was great. What we didn’t like was that a freezer was never fixed properly and the queen bed was terribly uncomfortable. The tv in the second bedroom we were never able to get to work due to not being able to access the proper channel. The hot water ran out in the shower after one shower which was a downfall when you have more than one person to get ready. Overall very nice resort, just a few things that would have worked better for our family.
Chad
Chad,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Scott
Scott,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 21 日
WiFi was slow and inconsistent.
Many items lacking maintenance- master whirlpool tub was non functioning; limited hot water and low water pressure; hole in screen door; broken shades and doors: dirty upholstery (couch); ice machine finicky; no skimmer net to clean pool.
We enjoyed the resort overall but would not choose to stay in this type of house again given the lack of maintenance and the high cost. It was not worth it. There were many issues that should and can be easily addressed.The staff were very nice.
Susan
Susan,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 11 日
matthew
matthew,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 29 日
Friendly staff. Expensive food and drinks.
Kurt
Kurt,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 15 日
Resort is gorgeous. Gym, pools, and spa are fantastic. I had the very best facial by Sarah that I have ever had.
Prices for spa treatments, food and drinks are fairly high.
Townhouse was spacious and beautiful but could have been better stocked with paper towels, cleaning supplies, broom, etc. Lagoon had baby jelly fish floating around but water was very clean. Staff are friendly and very helpful. Mini-golf needs a refresh. Noticed lots of young kids having fun in the splash pad area. Iguanas were everywhere. We got a kick out of that. Nice tennis courts and gift shop. Had a great time! Florida Keys is a great place to vacation.
Amy
Amy,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 8 日
Amazing place for the family
Amarilis Río
Amarilis Río,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 8 日
Mark
Mark,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Brandon
Brandon,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 4 日
Great, family friendly resort! Lots of activities and dining options to appeal to everyone.
AMBER
AMBER,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 3 日
Beautiful views. Nice to have multiple pools to choose from.
Vicki
Vicki,7 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 24 日
Had super high hopes but was very disappointed because almost everything was under construction. The staff were amazing 10 /10 but not sure we'd return.