Hotel muy nuevo y con muchos extras.
Lo único malo es la ubicación:
Es muy muy ruidosa.
Yo tuve suerte, atendieron mi rogativa y me instalaron en una habitación poco ruidosa.
ALEJANDRO
2 晚商务旅行
10/10
Carlos
3 晚行程
10/10
Jose
3 晚行程
8/10
Overall experience it was good but with one detail. I brought the Person that was picking me up at the airport to the room, she was just taking me to the hotel and help with luggage and the front desk texted me that she could not be there. I don’t understand why because she was not gonna stay. I found this very upsetting cause I was a paying customer and the person was not going to stay over.
Martin G
2 晚行程
10/10
Janette
4 晚结伴旅行
10/10
Cozy hotel in the middle of everything, room was clean, bed was comfortable and for us the music outside didn’t bother us. We enjoyed the rooftop and bar and the bartender Sebastian was awesome very friendly.
Ismael
4 晚行程
10/10
Super hotel 5/5 centro el poblado
ANDREAS
1 晚行程
10/10
Great hotel in centre of El Poblado - really clean and spacious room, lovely rooftop sauna and jacuzzi, with a beautiful view. Only downside is it’s loud at night due to the bars and clubs nearby but there is a white noise machine in the room which helps with sleep
真实旅客
3 晚行程
10/10
The property is not only located in a beautiful place, the property is even more beautiful.
Luis from front desk were very attentive and helpful with every need that we had. Definitely recommend Celestino Hotel and will be staying here again for sure!
Jessica
3 晚家庭旅行
10/10
Great stay in busy tourist area with lots of cafes, restaurants and bar. 20min walk to the metro which was super easy to get to then access rest of the city. We had room on first floor so no outside view/room was quite dark without the lights on. This worked for us as we were out most of the day but may not be suitable for all, so make sure you check what type of room or floor you are on.
We stayed Mon to Thursday and there was no noise issue for us (the staff were helpful in talking to you and offering help where they could if it was a problem).
Rooftop bar and space were very nice and staff there and at reception very friendly and helpful.
Stephanie
3 晚行程
10/10
We really enjoyed our stay! It was very close to restaurants and bars in Poblado. We loved having them cafes across the street for quick coffee and breakfast before starting our day. Staff were great. Room was great. Really no complaints about the property and team!
Be aware that if you’re a light sleeper, you’re a few doors over from an open air bar and very close to Provenza bar strip overall so the nights can be loud. We stayed from Mon-Wed and it was still loud so I’d imagine it’s even worse Fri-Sun. We were able to fall asleep and stay asleep though so it didn’t bug us much but could see it being an issue for very light sleepers.
All in all, we really enjoyed our stay and would return!
Anna
2 晚行程
10/10
Would return every single time
Andrea
4 晚浪漫旅行
10/10
Me gustó lo centrico
JOSE
3 晚浪漫旅行
10/10
Jeniffer
4 晚行程
8/10
After paying for the hotel, I was informed by a worker at front desk that they did not have cable after being there a few hours. I was told that I could utilize their internet. Being that I flew to another country, I didn’t have time to be inconvenienced to have to search for another hotel. During my whole stay, whenever back to the room, I had to use my phone. No tv to watch like a normal hotel. So therefore, I was miserably bored. My stay was booked through Expedia, and they contacted the hotel with no resolution. The Expedia representative informed me that they could care less that I didn’t have cable during my stay and did anything to resolve the issue due to inconvenience. Very bad business especially when the customer flies from another country to pay for a hotel stay and a portion of it is not accommodating. Just imagine staying 3 1/2 days with nothing to watch while in your room for hours. So therefore they don’t deserve a good rating of customer service even though the room was nice. They will do nothing to rectify an issue.
Mark
3 晚结伴旅行
8/10
Visited from the US, nice room, convenient area, and can walk to anything needed. Sites will need transportation. Overall enjoyed the stay!
Darron
3 晚结伴旅行
10/10
Ronald
1 晚行程
4/10
The hotel itself was very nice and centrally located, but I would not recommend staying here because it is insanely noisy at night, to the extent that it feels like being within a nightclub
Lucy
3 晚行程
10/10
ramiro
3 晚行程
10/10
Beautiful place. Very friendly staff.
Alexander
2 晚行程
10/10
Excelente hotel, muy bonito y funcional; y la vocación de servicio del personal es inmejorable, me quedaría otra vez en este hotel sin dudarlo
Roberto
3 晚浪漫旅行
10/10
Great stay. Lots of room in our apartment. 2 balconies overlooking the water and mountains. The front staff our very friendly.
Kyle
4 晚行程
10/10
Mayra
4 晚行程
10/10
Está en buen lugar CITUADO !
Anniel
3 晚浪漫旅行
8/10
Great stay !! in the middle of all the action
Plenty of great restaurants and bars extremely close by
The noise was not an issue
But it could be on a Friday and Saturday night
It was minimal for our stay
Tuesday through Friday morning
Definitely would book again
Rooftop amenities are a huge plus