可以免费取消我在湖谐奢华旅馆的预订并获得全额退款吗？

是的，湖谐奢华旅馆在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

湖谐奢华旅馆有游泳池吗？

是的，有室内游泳池和室外游泳池。

湖谐奢华旅馆是否允许携带宠物入住？

很抱歉，不允许携带宠物。

何时可在湖谐奢华旅馆办理入住和退房？

开始办理入住：16:00；停止办理入住：不限时间。退房时间为 11:00。

在湖谐奢华旅馆及其附近有什么游览观光项目？

在温暖的季节，可以快乐地体验徒步/自行车路线等活动。在一天的行程结束后，您可以在室内和室外泳池畅游一番。湖谐奢华旅馆也拥有野餐区和花园。

湖谐奢华旅馆周边区域环境如何？

从湖谐奢华旅馆仅需2 分钟步行可至和谐湖，11 分钟步行可至斯普利特罗克度假村室内水上乐园。

和谐湖湖谐奢华旅馆住宿优惠| Hotels.com 好订网

Q: 湖谐奢华旅馆有游泳池吗？

是的，有室内游泳池和室外游泳池。

Q: 湖谐奢华旅馆是否允许携带宠物入住？

很抱歉，不允许携带宠物。

10/10 绝佳

2025 年 10 月 13 日

Joshua，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 2 日

Gabriel Murat，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 1 日

Miguel，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 10 日

Clayon，2 晚行程

Expedia真实住客点评

8/10 很好

2025 年 8 月 6 日

Lake Harmony is a very quaint area, various eateries in the small community. It was a relaxing and enjoyable getaway.

Cheryl，3 晚行程

Expedia真实住客点评

8/10 很好

2025 年 8 月 4 日

The room was very clean, and also the food was excellent at the Mexican restaurant, Connor was our waiter and did an excellent job.

Remelin，1 晚浪漫旅行

Expedia真实住客点评

6/10 好

2025 年 8 月 4 日

The lodge looks and appears as though it is minimally upkept a mind somewhat forgotten. The lake tea that is designated for swimming has been closed since June so don’t plan on bringing younger children there as it really doesn’t have much to offer them. The indoor pool looks like it hasn’t been cared for regularly and makes you question its cleanliness.

Jessica，2 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 8 月 3 日

Had some sewer issues in the resort, should of been notify because it did interfere with activities we wanted to do

Jason，2 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 8 月 3 日

Henry，1 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 8 月 2 日

Not like the pictures

When we booked, the pictures made this look like somewhere we would want to swim and hang out by the water. The lagoon is very murky. There's not really a beach that you would want to spend time on. When you go to check in, there's a sign saying to drive somewhere else (the Town Center) to check in. It's a bit away. The Lodge, where we were, was very outdated. It really needs a makeover. Several other guests made comments like, "bet this was booming in the 80's." The actual rooms were very nice. The bathroom and main room were updated and clean. The AC worked, although our bed did not have a blanket or comforter. I asked for one the 2nd day and they had to look for one. My wife was shivering the 1st night. Breakfast was ok. The Mexican restaurant was not good. A nearly $30 per person buffet for dinner was similar to a college cafeteria quality, although I think most colleges would do better. Nothing was very good and the drinks weren't great, either. It wasn't bad enough to leave, but for multiple hundreds a night, it certainly wasn't worth the cost. Not sure where some glowing reviews came from. Maybe we're just used to Hilton resort quality.

Steven，2 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 8 月 1 日

This property was a complete disappointment. Nothing was as advertised. The room was OK, but there was no elevator, restaurant and bar were not open, hard to check-in, poor communication, no breakfast even though it was supposed to be served, hot water took forever to work, coffee cups in room not clean, no staff available, hallways dark and dreary. When we booked it was billed as a luxurious, elegant space with restaurants, bar, breakfast; none of it was accurate. Fortunately, advertisement has been adjusted to more accurately reflect the property.

Jan，2 晚家庭旅行

Travelocity真实住客点评

6/10 好

2025 年 7 月 31 日

The name of the hotel is misleading. First, it wasn't called the Luxury Resort at Lake Harmony (It's called Split Rock Lodge) when we arrived and it was far from a luxury resort. There was no front-desk and it was difficult to find someone to ask for assistance questions we had. The hotel itself is a bit outdated in most of the main areas. I will say the room itself was updated and nice and the tall ceilings were a nice touch. Also the bathroom was nice. So it was a mix of parts that were nice and parts that need work. The location is great being close to the lake. So my review is a mixed bag of it needing improvements and some parts that were nice. Would I stay here again? Not out of the question but most likely not if I can find other accommodations in the area.

Justin，2 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 7 月 30 日

Reminiscent of the Redrum hotel

First, the hotel has a different name. So if you google it to travel there you have to figure out that you're looking for Split Rock instead of "The Lodge Luxury Resort at Lake Harmony", but that name also refers to a place down the road which is very confusing. At the check in desk there is no desk clerk, just a sign saying to drive to Split Rock (no directions on how to get there) and then a different sign has the address scribbled in pen. Its a few miles to the Resort to check in. You can't swim right now because the lake water is needs treatment, but you can rent a kayak/canoe (as if I would want to canoe in bad water). The room was very clean, but the fake wood wallpaper on the ceiling was peeling off and although the lobby has had some updates, the rest of the place looks like it hasn't been touched since the nineties. The pool/hot tub were functional, just old. Everything is very old. Also at the continental breakfast another couple showed up and said they were relieved to see there was breakfast because a few days prior they had to tell the staff that they were supposed to have a breakfast, so they came up with one, but then the next day it wasnt there, so it was hit or miss on whether they had a breakfast available I guess. Very strange stay... but I will say the staff was helpful and friendly and everything although old was very clean so they have a good team there.

Cheryl，1 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 7 月 29 日

Beach closed-hot tub eww-waterpark nope-downgrade

We got there at 3:40 for a 4pm check-in & they kept telling us to come back in a little while because our room wasn't ready. After the 3rd attempt, I called and they put me on hold for over 20 minutes before I hung up and went back in a 4th time. This went on until about 5:30. When we finally did get our room, it wasn't the lake-view 2 queen bed room we booked, it was a single king room (with no sofa bed) for four of us to sleep in, overlooking the parking lot. They tried to confuse us at check-in by saying it was an upgrade with 2 kings, but what it ended up being was a second king room a few doors down-did they expect my 1-year old & 4-year old to sleep there by themselves? We did not use that room but by that point I was too exhaused to drive back over there & argue. Then we went outside to the lakeside beach, the whole reason that we were at the lodge at Split Rock, and it was closed for water saftey reasons. Another visitor told me it had been like this for 2 years-yet the 'resort' fails to mention. They also did not have clean drinking water in the main hotel. Ok, well i could still use the hot tub at least-nope, that was murky & yellow with a sign that it would be cleaned in 2 days. The sauna was also closed. The waterpark- which was another reason we came-had more than 50% of the equipment/areas out of order, including all of the water slides & splash park, but that didn't stop them from charging almost full price for passes. Sadly mismanaged :(

3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 28 日

Arturo，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 7 月 28 日

samantha，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 28 日

Aliaksandr，2 晚行程

Expedia真实住客点评

6/10 好

2025 年 7 月 27 日

This feels like it might have been a nice place many years ago. But the lake looks full of algae and yucky. The pool and hot tub were mostly clean but not inviting. Communication at the front desk was poor and my questions seemed to annoy the person checking me in. The shades in our room had a remote and the battery was dead (big plus, maintenance came soon and the guy was very competent and nice). Very thin blankets on the bed and no extras. Hot water came in and out in the shower. We will not be coming back!

Catherine，1 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 7 月 27 日

Beds were comfortable and good quality bedding and towels. Area was pretty with a lake view. Communication was terrible. Check in sign said to go to another location to check in, with no directions to that location and no staff to ask. Calls to desk were unanswered when we got locked out. Shower water was luke warm, hair dryer was weak and replacement broke.

Coleen，3 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2025 年 7 月 27 日

Split rock lodge sucks.

There was no one to register us and we had to go to a different location to check in. Hot tub and pool were filthy. There was no breakfast included but said there was in description. There were no wash cloths in room, AC did not work well at all, stated at 70 degrees. There was no restaurant at property that was clean and open. The lake was unable to be used.

Julie，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 7 月 24 日

Super outdated property, very confusing with check-in at different location. Disappointed with the lagoon, i never would let my kids swim in there.

Karisa，1 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 7 月 23 日

Jurij，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 7 月 22 日

This place needs to be bulldozed and rebuild to modern standards. It is so outdated and so many problem. No elevator at all in the building. There is a part of the building that is so old and black looking it looks like it may have caught on fire. I would never stay at this place again just too bad.

John，4 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 20 日

The lake

Leah，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 19 日

Jennifer，2 晚家庭旅行

Hotels.com真实住客点评

湖谐奢华旅馆

The Lodge Luxury Resort At Lake Harmony

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可以免费取消我在湖谐奢华旅馆的预订并获得全额退款吗？

湖谐奢华旅馆有游泳池吗？

湖谐奢华旅馆是否允许携带宠物入住？

湖谐奢华旅馆是否有停车场？

何时可在湖谐奢华旅馆办理入住和退房？

在湖谐奢华旅馆及其附近有什么游览观光项目？

湖谐奢华旅馆周边区域环境如何？

关于湖谐奢华旅馆的点评

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好

7.6/10

7.8/10

6.8/10

7.6/10

点评

10/10 绝佳

Joshua

10/10 绝佳

Gabriel Murat

10/10 绝佳

Miguel

10/10 绝佳