They gave my room before i even got there even though i had reserved it. And the staff was unprofessional and rude. They need to learn costumer service
derek
7 晚商务旅行
4/10
Bad environment if your trying to sleep. Cars in and out dealing drugs all night.
Thomas
4 晚商务旅行
6/10
真实旅客
6 晚行程
2/10
showed up with my family after a 3hr drive and lady behind counter said NO ROOM. i said that i had conformation number and she said NO ROOM. ILL NEVER BOOK WITH HOTELS.COM AGAIN.
Gil
2 晚家庭旅行
8/10
Raymond
2 晚行程
10/10
Richard
1 晚行程
8/10
Great service. Localized location near stores and restaurants. Affordable for me, a Lake Charles hurricane Laura evacuee.
Kevin
3 晚家庭旅行
6/10
Very old and outdated. Not clean at all! I went and bought cleaning supplies and cleaned myself. Im not going to complain because we had to come here to evacuate from the hurricane. So this was the only thing available. If wasn't for that, i wouldn't recommend to homeless person!
Dannette
2 晚家庭旅行
2/10
horror show. Awful. Unfriendly and unhelpful staff just made a bad time wrose
真实旅客
2 晚行程
2/10
真实旅客
1 晚行程
2/10
It was horrible the room was all nasty the carpet wasn't even put in right ..they had roaches in the room and there was no lock on the door
David
1 晚结伴旅行
2/10
真实旅客
1 晚行程
4/10
The lady at front desk is not friendly at all. Of you have to pay at front desk. Room over was clean but old. No fridge, nor microwave. Bed sheets looked old & the bed was wobbly. The bathroom had various cracks. Not a good experience.
Krystal
1 晚行程
10/10
Ray
1 晚行程
10/10
I had a good trip. Just had to get away a think
Brian
3 晚行程
4/10
All non-smoking rooms were located on the 2nd floor. The smell of smoke would seep in from the rooms below. The electrical outlets were all loose. The lamps and TV would not work because they could not keep a constant electrical current running to them, and the plugs would spark if you tried to adjust the wires. The staff was nice but had very broken English and was difficult to communicate with.
Frank
1 晚家庭旅行
8/10
真实旅客
1 晚家庭旅行
4/10
Nothing was updated maids never came to check on tenants to see if everything was ok didn't have enough towers room wasn't comfortable
真实旅客
2 晚浪漫旅行
4/10
Bad part of town, not safe and had someone following me. I would not recommend staying here at all.
真实旅客
1 晚家庭旅行
10/10
真实旅客
1 晚行程
2/10
Signs of bed bugs. Blood on box springs. Spider webs. Pot seed beside bed. Smelled bad. Room was over 100 degrees when arrived. Curtains wouldn’t close completely.
I didn’t stay and explained to the front desk what I seen in the room. The clerk told me without even looking at room that the room wasn’t as bad as I explained refused several times to check me out then and said I would be checked out the next day at 11. Expedia shouldn’t advertise this location.
真实旅客
1 晚行程
2/10
Christy
2 晚家庭旅行
2/10
No wifi, floor was lifting up everywhere taps where held together a d working by magic. Overall awful condition.
真实旅客
1 晚浪漫旅行
2/10
It was horrible service everything about this place was HORRIBLE