While the place overall wasn't terrible, there is definitely room for improvement. Room was clean and organized and staff seemed pretty friendly and did their best to help at check-in (staff for check-out seemed a little disinterested though).
Some things that were missing or off-the-mark. Bearing in mind we were not in our room for very long as this was a very quick trip to KC for a concert, we were out early the next morning for home for other obligations so some things we didn't address to staff right away.
* WiFi did not work at all. It did connect but no access to Interner resources.
* Room didn't have a mini-fridge in it. Wasn't sure if that was by design or not.
* Room was missing a TV remote. Staff informed us they ordered additional remotes but were not available.
* One of the staff at check-in had an emotional break-down due to an issue with checking in another couple which they were patient and understanding. It did make the whole check-in process a little awkward.
The rest of the accomodations were good. It looks like portions of the building are being updated so I'm sure improvements can be made.
真实旅客
1 晚行程
6/10
Rachel
1 晚行程
10/10
Diana
2 晚家庭旅行
8/10
Just took a chance on this place and it was nice and clean. No frills. Close to everything I needed.
Braulio
3 晚行程
10/10
Excellent customer service/hospitality. Housekeeping service was very good. No complaints but some sort of sausage, ham or bacon would go well with the complimentary breakfast.
Silas
2 晚结伴旅行
2/10
sydney
1 晚家庭旅行
6/10
真实旅客
2 晚商务旅行
10/10
Misty
1 晚行程
10/10
Perfect place. I love the remodeling very clean and nice and quiet.
cathy
3 晚行程
4/10
They gave me a room that already had someone in there. There was not anybody at the front desk for 10 minutes. It’s what u pay for. The breakfast was empty. The hotel probably opened up 6 months early Lot of construction and not all the entrances are working ok if you are a single man, if you have company not worth it. It wasn’t worth the savings
Carlos
1 晚行程
10/10
Amanda
2 晚行程
10/10
Morgan
1 晚行程
10/10
Lovely stay with excellent service .
Javeion
1 晚家庭旅行
10/10
Mariia
3 晚商务旅行
10/10
The manager Brandy has been nothing but accommodating and pleasant.
Abone
1 晚行程
10/10
Shyika
1 晚行程
10/10
Larry
1 晚商务旅行
10/10
Dena
1 晚行程
10/10
Hotel was great. It was very clean. The guy that checked us in was very friendly. I just wish they had a better sign with the hotel name.