Hotel is old and in need of repair and cleaning. Room was clean but evidence of mold above shower head. Mattresses are memory foam with memory beyond useful wear. Breakfast was very disappointing. Location was excellent.
Jennifer
Jennifer,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 10 日
Für einen Städtetrip optimal gelegen. Ein außergewöhnliches Hotel in der Innenstadt von Palermo. Leider gibt es viele Kleinigkeiten die Sterneabzug erfordern ( Dusche völlig verkalkt, WC Bürste zum Gruseln, defekter Safe, defekte Toilettenspülung usw.)
Das Frühstück ist zwar gut aber sehr, sehr kleine Auswahl und täglich gleich.
Personal sehr freundlich ( bis auf den einen Kellner beim Frühstück) und hilfsbereit.
Melanie
Melanie,4 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 10 日
Jennifer
Jennifer,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 6 日
真实旅客
7 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 3 日
Erika
Erika,3 晚行程
Ebookers真实住客点评
8/10 很好
2025 年 8 月 3 日
They close the hotel doors at night without caring if there are guests outside—you have to knock on the glass to be let in. They should really install a doorbell. The staff isn’t very friendly. They come into your room to clean even when you’re still inside, and they don’t seem to care. Some employees are rude and give you unpleasant looks. In other types of hotels, at the very least, they greet guests politely with a “good morning” or “good evening.” Not here.
Paula
Paula,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 8 月 2 日
Excellent central location. However, although the hotel arranged airport taxi transfer, the taxi refused to take us up to the hotel and dropped us off about 200 yds away with 3 heavy suitcases to pull through static hindering crowds yet charged us €70. One suitcase wheel snapped ff on the uneven paths & high pavements. The rooms were cramped but clean. There was no shower gel provided, only minimal hand wash. Although there was a kettle, only 2 paper cups & 2 teabags were provided which were not replaced when used unless specifically requested. There was no complimentary water supplied neither on arrival nor during the stay. We booked 2 rooms for our family but were positioned some distance apart and on separate floors. Overall a strange set up for a hotel establishment and not particularly welcoming nor comfortable. I would not stay again.
Sushila
Sushila,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Prime attention. Excellent location. Good breakfast. A
Real Pallazzo
isidoro
isidoro,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Juha
Juha,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 15 日
UMBERTO
UMBERTO,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 9 日
L’emplacement est idéal. En plein centre historique. Rue très animée
marie-claire
marie-claire,7 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 7 月 7 日
Very difficult to get to by car. This was not noted in the original ad at least we did not notice it.
Mirella
Mirella,2 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 7 月 6 日
Idéal pour visiter Palerme
Hôtel très bien placé qui permet de tout faire à pieds. Personnel très sympathique et parlant français.Seul bémol : difficile si vs êtes en voiture. Heureusement le voiturier est là pour prendre en charge le véhicule et le stationner.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 30 日
Daniel
Daniel,5 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 28 日
Rooms are closets
Great location
John
John,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 26 日
The location cannot be beat. Walkable every where. The hotel is OK. It gets the job done but it does feel dated.
We booked the family suite and it was literally an apartment with 2 bedrooms, living room and family room. Larger than a lot of apartments in USA for sure.
Overall good, but know what to expect.
Alfonso
Alfonso,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Lauren
Lauren,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 21 日
The room had a sliding door for the bathroom which did not close completely (fully). It kept sliding open the whole time. otherwise, a wonderful room and hotel.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Esperanza
Esperanza,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Hermann
Hermann,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
Vaihtoehto Palermon kävelykadun sydämessä
Sijainti ostoskadun vieressä oli hyvä, silti yöllä rauhallista. Mielenkiintoinen, sokkeloinen vanha rakennus. Paljon ostos- ja ruokailumahdollisuuksia. Huone oli pieni, sänky melko kova, makuuvaatteet epämiellyttävät. Suihku ahdas, eikä suihkusaippuaa tarjolla ollenkaan. Aamiainen pettymys, eikä yhtään kasviksia tarjolla.
Eila
Eila,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
Hotel situato in una posizione ottima
ERIKA
ERIKA,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Ofer
Ofer,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 7 日
An interesting old building which must have been a palazzo in the past. Very conveniently situated. The whole stay was, however, marred for us by the main lift in the property ( the only one up to the first floor, which could otherwise only be reached up 2 long flights of marble steps) being out of order for the entire week, making things very difficult for my 88-year old mother, as our bedrooms were on the second floor.