This hotel was very disappointing. We liked the grass areas for our dogs and the outdoor seating. However, I reserved a room with a separate bedroom on this website but when we checked in, they told me they didn’t have any rooms with separate bedrooms. This website said the charge for dogs was $10 per pet, per night, but they told me the charge was $15 per pet, per night. The housekeeping was not thorough. There was a large makeup stain on one of the pillowcases and dirty dishes left in the dishwasher. They put coffee pods in the room, but they gave us the wrong type of coffeemaker, so we couldn’t make coffee in the morning. The bathroom light would randomly turn off, and we couldn’t get it to come back on. The room above us had someone running and jumping very loudly almost the entire time we were there, which was very annoying. And why was the extremely loud trash truck picking up trash bins at 5am on a Saturday morning? Ugh! When we checked out, I spoke to the woman at the front desk about these issues, and she told me that we would receive a $100 refund, but as of this date, the charge to my credit card has not changed and I haven’t received a refund. We will never stay at a Choice hotel again.
