Male with long hair at front desk was so rude to my family. How off putting! Bathroom floors were so dirty! Tons of hair, mud smears, simply looks like they forgot to clean the floors in there. I cleaned them myself. Woke up the next morning to no power, which lasted for hours, forcing us to go eat out after buying food to eat in the hotel. Frustrating. Power was back on when we returned thankfully. I dealt with a young woman with long hair the next day who was sweet though! On the day of checkout, I dealt with the female GM who was incredibly kind and helpful. Bed was comfortable, nice furnishings, overall I would stay again.