The room was very spacious, but it had a weird smell, the jacuzzi didn’t have a button to turn on and know one knew how to turn it on. Other than that it was nice, everyone was very friendly.
Tiara
Tiara,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Staff are amazing!!
Sheralee
Sheralee,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 2 月 26 日
Room was beautiful. Check in was late, due to room not being ready until just after 5:00pm.
Essie
Essie,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 19 日
The staff was great. The work out room was nice. The room had musty smell and the shower didnt drain. Very minor things, everything else about the property was great. The building beside were very ugly and an eye sore. I would recommend it
Scott
Scott,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Eduardo
Eduardo,1 晚家庭旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 1 月 30 日
EDI
EDI,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 19 日
I want so bad to give this property a 5 star rating. The staff at the front desk were absolutely wonderful. They gave us a beautiful room with a fantastic view! I will be forever thankful for this wonderful week here. The zul restaurant was great. Had some really good Tacos. The room was clean and the beds are nice. It was also helpful to have access to laundry while we were there. Here's the not so good, and the reason for the 4 rating.... the hot tub is not a hot tub. It's cold. Not much different than the pool temp, which is also cold. The shower in the room has a rain head. That's it. So unless you plan on washing your hair everyday, it's hard to shower with this abusive shower head. And lastly, the towel/ wash cloth situation. We stayed 7 nights. I asked on day 4 for fresh bathroom items and finally on day 7 we got fresh wash clothes and towels. They also lacked in the pool towels. Would I stay here again? Yes, I would. But I do hope they fix those few things.
Sean
Sean,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 18 日
great everything
Brittni
Brittni,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 12 日
Leonard
Leonard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 10 日
The staff were nice and friendly.
London M.
London M.,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Great place, no power!
The hotel was excellent and Hiram took extra care to handle any issue we had. One thing that would stop us from coming back is not related to the property, but the frequent power outages that can interrupt any plans you make. We had to severely curtail our plans for a couple of days because of that. What was surprising is that those who live there were so used to it, that we never knew that the island was without power until we traveled all the way to the mall, only to find out it was closed.
Making calls to the venues was not helpful and the front desk never informed us that it was a problem...we actually found out from family back in the US who were texting us to see if we were safe.
Robert
Robert,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 5 日
deborah
deborah,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Nick M
Nick M,6 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 3 日
The air conditioning went out 2 nights and they did nothing to fix it. No one picks up phone at the front desk when you call from the room. The hot tub is not warm at all. They charge $20 a day for parking and it was not listed as a charge upfront. No one at the front desk was helpful about the air-conditioning. They offered marriot points and never gave them. The power went out for 2 days as well and nothing was done about it. You have a 1 block walk to the beach. This hotel is not as listed online. It was definitely sub par for the amount we paid. Would never recommend or stay here again.
Jessica
Jessica,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 3 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 26 日
Everyone was great
THOMAS
THOMAS,1 晚行程
Travelocity真实住客点评
8/10 很好
2024 年 12 月 16 日
Everything was good.
Chris
Chris,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 6 日
The pool area was very nice. Great views and breeze from its rooftop layout which served us comfortably to accommodate us in wait of few hours after checkout while waiting for our airport transfer with flights back home. The staff was SUPERB!! Like no other. Room was awesome and Beds were so comfortable you don't care to wake up. I will return here as long as they keep the staff because we received A grand treatment in special mention of: Marian and Alondra-FOH very BEST! Alex, Barbara and Xeli, plus parking attendant Hiram. All of them worth in honor. Thank you for making my stay the VERY BEST. Muchas Bendiciones y Felicidades.
Thelma
Thelma,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 2 日
Everything was amazing, I'm already planning my next trip!! 💕
chaniell
chaniell,3 晚结伴旅行
CheapTickets真实住客点评
10/10 绝佳
2024 年 11 月 24 日
Hannah
Hannah,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 24 日
I felt comfortable and at ease while i was in the property from the moment i stepped into the lobby.