Drew was able to hold our bags for us when we arrived in LA in the morning. When we retuned to check in later in the afternoon, we were assigned room 101. Due to its location, Do Not accept this room if you can. The room itself was fine, although only shampoo provided, no hair conditioner, and when you check in, you have to request.a hair dryer, if you need one, again not a big deal, just an FYI. I’m not sure how many men, at least 2, were outside our room repeatedly opening and closing building door (it’s very loud), hitting (or doing something to) the vending machines outside our room and talking very loudly It went in from about 9pm until 11:30pm. When other guests arrived later on, we could hear their conversations outside our room and down the hall. It’s fine for a 1 night visit if you have an event near by (which we did), but I wouldn’t recommend a stay longer than 2 days. When we checked out this morning, the front office was closed. There was a sign saying the office would reopen at 9:00am.