Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

4.5 star property
Luxury hotel with full-service spa, connected to the convention center, near Cala Mayor Beach

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Photo gallery for Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Marina
32-inch LCD TV with satellite channels, TV
Outdoor wedding area
On the sun-kissed shores of Illetas Beach, Hotel Palace Bonanza Playa & Spa invites you to indulge in Mediterranean cuisine and ocean views at one of two on-site restaurants. Savor a continental breakfast, unwind with a spa treatment or poolside lounge chair, enjoy shopping on site or bike rentals nearby.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Nightclub
  • Rooftop terrace
  • Free supervised childcare
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Self parking

For families (6)

  • Babysitting (surcharge)
  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Why we love this property

Wellness sanctuary
A full-service spa offers facials, massages, and body treatments daily. The hotel boasts a hot tub, steam room, and garden on the waterfront.
Art deco on the bay
This luxury hotel boasts Art Deco architecture overlooking the bay. Guests can dine at restaurants with garden, ocean, and pool views.
Culinary experiences galore
Savor Mediterranean cuisine at 2 restaurants with ocean, pool, and garden views. This hotel offers 2 cafes, 2 bars, and free buffet breakfast.

Room options

Available filters for rooms
Showing 28 of 28 rooms

Double Room Single Use, Sea View (Spa Access)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Sea view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Double Room, Sea View (3 adults - Spa Access)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double Room, Sea View (2 Adults + 1 Child - Spa Access)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room, Sea View (Spa Access)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Double Room with Sea View & Spa Access - High Floor - 2 adults

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room with Sea View & Spa Access - High Floor - 2 adults - 1 child

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double Room with Sea View & Spa Access - High Floor - 3 adults

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double Room with Sea View & Spa Access - High Floor - 1 adult

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Double Room with Sea View & Spa Access - High Floor - 1 adult - 1 child.

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room, Sea View (Spa Access)

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite with Sea View & Spa Access - 2 adults

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Junior Suite with Sea View & Spa Access - 2 adults - 1 child

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite with Sea View & Spa Access - 1 adult - 2 children

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite with Sea View & Spa Access - 1 adult - 1 child

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Junior Suite with Sea View & Spa Access - 3 adults

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite with Sea View & Spa Access - 2 adults - 2 children

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite with Sea View & Spa Access - 1 adult

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

Junior Suite with Sea View & Spa Access - 1 adult - 3 children

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

Junior Suite with Sea View & Spa Access - 3 adults - 1 child

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite with Sea View & SPA access - 2 adults

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Presidential Suite with Sea View & SPA access - 1 adult - 1 child

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Presidential Suite with Sea View & SPA access - 2 adults - 1 child

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Presidential Suite with Sea View & SPA access - 1 adult - 2 children

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bathrooms
  • Sleeps 3
  • 1 King Bed

Presidential Suite with Sea View & SPA access - 3 adults

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bathrooms
  • Sleeps 3
  • 1 King Bed

Presidential Suite with Sea View & SPA access - 2 adults - 2 children

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite with Sea View & SPA access - 3 adults - 1 child

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite with Sea View & SPA access - 1 adult - 3 child

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room, Sea View (1 Adult + 1 Child - Spa Access)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Paseo de Illetas s/n, Illetas, Calvia, Mallorca, 7181

What's nearby

  • Illetas Beach - 5 min walk - 0.5 km
  • Cala Mayor Beach - 3 min drive - 2.2 km
  • Porto Pi Centro Comercial - 5 min drive - 3.6 km
  • Port of Palma de Mallorca - 6 min drive - 4.2 km
  • Bellver Castle - 7 min drive - 4.6 km

Getting around

  • Palma de Mallorca Airport (PMI) - 25 min drive
  • Marratxi Pont d Inca Station - 12 min drive
  • Marratxi Poligon Station - 14 min drive
  • Marratxi Station - 16 min drive
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • ‪Balneario de Illetas - ‬11 min walk
  • ‪Purobeach Illetas - ‬7 min walk
  • ‪Restaurante Blue Bay Hotel - ‬3 min drive
  • ‪Nanai Beach - ‬16 min walk
  • ‪La Escarna - ‬5 min walk

About this property

Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

At Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection, you'll have access to onsite scuba diving and parasailing. There's plenty of fun with the 2 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. Dining choices include 2 restaurants and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious hotel include a nightclub, a rooftop terrace, and a health club. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 285 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests booked in Half Board rate plans receive breakfast and dinner. Drinks are not included.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 15 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Offsite

    • Shopping center shuttle*
    • Casino shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Lifeguard on site

What to do

  • Mini golf
  • Parasailing
  • Scuba diving
  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Access to nearby health club
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (5382 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1973
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Piano
  • Health club
  • Adjacent to a golf course
  • 2 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Bonavista Restaurant - This restaurant overlooks the ocean and pool.
Krystal Restaurant - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Casino shuttle and shopping center shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of EUR 40 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs EUR 15 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property has a dress code: Men are required to wear long pants in the dining area.

Also known as

Playa Bonanza
Riu Palace Bonanza Playa Spa

Frequently asked questions

Does Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection offer free cancellation for a full refund?

Yes, Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection?

Yes, there are 2 outdoor pools and an indoor pool.

Are pets allowed at Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection?

Sorry, pets aren't allowed.

Is parking offered on site at Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection?

Yes. Self parking costs EUR 15 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of EUR 40 (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection?

No, this hotel doesn't have a casino, but Mallorca Casino (5-min drive) is nearby.

What is there to do at Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection and nearby?

Have fun with onsite activities like parasailing and scuba diving, and practice your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection also has 2 bars, a nightclub, and an indoor pool, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection?

Yes, there are 2 onsite restaurants, featuring Mediterranean cuisine and garden views.

Does Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection like?

Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection is a short 11-minute walk from Illetas Beach and 8 minutes' walk from Ses Illetas Beach.

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Reviews

Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast was excellent with a wide choice of fresh options and great views. (13 reviews)
  • The pool area was big, clean, and had a great location with sea access and a shallow lido for swimming. (19 reviews)
  • The property offers easy access to secluded beaches and a private dock for swimming in the ocean. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Service staff
Food
Restaurant
Beach
Location
Water
Ocean
Drinks

Reviews

10/10 Exceptional

Coffee not good
lan, 2-night trip

10/10 Exceptional

Just amazing beautiful hotel on the water great views
Natasha, 1-night trip

10/10 Exceptional

Nice place pool on ocean is great
Heather, 1-night trip

10/10 Exceptional

Great experience
Clay, 2-night trip

10/10 Exceptional

The hotel was very nice and clean. You were able to walk nearby restaurants or small shops. Outside by the pool you basically had your own beach. The cleaning ladies were super nice and helpful with our wedding event as well.
Barbara, 6-night trip

10/10 Exceptional

Staff are above average, extremely friendly and helpful. The local bars are friendly and fun. The only downside is the WiFi in the hotel.
Joan, 10-night trip

8/10 Very good

Comfortable room overlooking the sea and easy access to swim in the sea which is what we wanted. Good breakfast but quite crowded at times. Helpful and kind staff. Used the municipal car park which is very close.
4-night trip

8/10 Very good

Clean. Good service.
Samuel, 3-night trip

2/10 Poor

Spa and "Wellness" includng the Sauna does Not work
Valentin, 4-night trip

8/10 Very good

Really nice hotel, clean and not far from Palma. Directly access to the ocean, which we preferred. The staff was friendly, and the breakfast was good. The only thing that was a bit annoying for us, was the night entertainment. It was very loud, and it was there almost every night. Also, it is a big hotel, and we prefer a smaller hotel next time. For those who loves all of the above things, I think the hotel will be a perfect match.
Mie, 5-night trip

8/10 Very good

Good value

Outforskad pool and access to the ses was excellent. Indoorpool small. Buffé was excellent. Breakfast very good
Victor, 1-night trip

6/10 Good

Reception staff awful
Hayley, 6-night trip

6/10 Good

The hotel was nice and had good location. My check in experience wasn’t great, there was only one person at the counter (who was busy) and waited 30 minutes before someone else came. I was supposed to get a welcome drink and didn’t. I then learned that the hotel parking was full and if I wanted to park I had to check with them every day which is inconvenient. Thankfully, they shared with me a free parking nearby. The pool area was big and the sea access was very nice! Overall, it was a good base to explore this side of the island
Alexandra, 4-night trip

6/10 Good

Loved the room and the view was spectacular. We stayed in one of the presidential suites. My complaint is that the air conditioning didn't work in the living area. We had to shut the door to the bedroom so that we could at least keep that room cool enough to try to sleep, but it still could not even be set low enough to be comfortable. We got the half board which is not worth even half of what we paid. It is mediocre at best, both dinner and breakfast. Save your money and go eat elsewhere at a different property.
Patti, 1-night trip

10/10 Exceptional

House keeping is poor,no vacuum or cleaning floor,always missing vanities, not locking balcony door,no coffee or tea tea
Dennis, 6-night trip

10/10 Exceptional

Exceeded expectations, highly recommend!

This hotel was great from start to finish. A friendly member of staff greeted us upon arrival and helped us check in, offering us a welcome glass of prosecco. The room was clean and large with a balcony, and definitely worth the price difference to a sea view room. Our stay was in April so the weather peaked at 20-24° each day. There was an indoor pool and spa which was great for when it was too cold to swim in the outdoor pool. The hot tub was very big but could have been slightly warmer, along with the steam room and sauna. The outdoor pools are heated but are quite refreshing on the hot days I was able to go for a swim. I had multiple massages and a facial in the spa as well which was great value and all the staff in the spa were absolutely amazing! They clearly have extensive knowledge of the treatments and are all extremely friendly! The breakfast was wonderful as well with a range of fresh bakery items, hot meals, fruits; pretty much any breakfast food you could think of, they have. The concierge was also very friendly and helpful, assisting us in planning and booking some days out on our trip and recommended some great restaurants. The location of this hotel is also quite convenient as it had some grocery stores and local restaurants around, and was just a 15 minute taxi ride into Palma City. Overall, this hotel exceeded our expectations on every front, and I would highly recommend to anyone looking for a lively but also relaxing environment.
outdoor pool
indoor pool window view
private beach
outdoor pool and pool bar area
Shira, 4-night trip

2/10 Poor

Problems

The maintenance for the tennis court was really bad and full of leaves making it very slippery. That caused a fall and a fractured wrist. We need to ho to hospital and asked reception for help with taxi and we got denied to prioritise our needs. Also there is not enough sunbeds for all so you need to get up really early chasing your spot.
daniel, 4-night trip

2/10 Poor

I liked the hotel as a whole , however I detest the treatment at the hands of receptionists twice. We had a booking with Expedia for a standard room and on check in we were put in a interconnecting room with a door to the other room . It was horribly noisy and no privacy. We immediately asked for a different room but because they didn’t have a standard room , they made me pay an extra €40 for no fault of my own. I agreed with no grumbling. The second encounter was when my request for an extr couple of hours late in check out was refused with no willingness to placate for the upset on day 1. I will never come back again nor any of my friends or family
Amer, 4-night trip

8/10 Very good

Fantastisk beliggenhed.
Torben, 3-night trip

8/10 Very good

Les points positifs: Très bel extérieur, personnel très agréable, rest
AMANDINE, 3-night trip

10/10 Exceptional

Veldig rene rom, ser at gulvet på rommet begynner å bli litt slitt/ også i dusjen.
Veslemøy, 6-night trip

10/10 Exceptional

Chambre spacieuse, bons services proposés par l’hôtel : piscines, spa… personnel accueillant et souriant, super petit déjeuner, bon emplacement, à 15min de Palma.
Yohann, 2-night trip

10/10 Exceptional

Sengen var for hård
Flemming, 7-night trip

6/10 Good

Okay Overall

The Pool and Sea areas were really good, breakfast was average, and it was a shame that there were no activities for adults or kids over 8. The mini club was really for very young kids. Overall, ok but expected more the price
Steven, 7-night trip

6/10 Good

Muy Bien Ubicado pero necesita ya una rehabilitacion instalaciones muy antiguas y deterioradas
Mabel, 1-night trip