Near West Lake, Westlake Pearl Aparthotel & Spa - By Pegasy Group offers a serene oasis with rooftop views, coffee shop treats and daily manager's receptions. Unwind in the garden or indulge in Thai massages and aromatherapy treatments.
VIP Access
Reviews
8.48.4 out of 10
Very good
Popular amenities
Kitchen
Laundry facilities
Free WiFi
Air conditioning
Lounge area
Main amenities (12)
40 apartments
Daily housekeeping
Restaurant and bar/lounge
Rooftop terrace
Breakfast available
Room service
Coffee shop/cafe
Spa services
Massage/treatment rooms
Bus station shuttle
24-hour front desk
Coffee/tea in a common area
Feel at home (6)
Children stay free
Kitchen
Separate dining area
Separate sitting area
Television
Garden
The current price is CNY228
CNY228
CNY259 total
includes taxes & fees
May 20 - May 21
Why we love this property
Work and play paradise
This aparthotel offers coworking spaces and in-room workstations for productivity. After hours, guests enjoy massages, spa services, and evening entertainment.
Feast-worthy stays
Culinary options abound with a restaurant, cafe, and bar. The hotel offers full breakfast, couples' private dining, and a daily hosted evening meal.
Spa paradise
This aparthotel's spa offers couples and outdoor treatment areas. Indulge in aromatherapy, facials, and various massages while surrounded by a serene garden.
Trinh Cong Son Walking Street - 17 min walk - 1.4 km
Lotte Mall Tay Ho - 20 min walk - 1.7 km
Getting around
Noi Bai Intl. Airport (HAN) - 27 min drive
Hanoi Long Bien Station - 13 min drive
Hanoi Railway Station - 19 min drive
Ga Thuong Tin Station - 22 min drive
Bus station shuttle (surcharge)
Restaurants
Joma Bakery Café - 2 min walk
Bếp Nhà Mộc - 1 min walk
Furbrew Beer Bar - 1 min walk
La Bottega - 2 min walk
Hanoi Rock City - 1 min walk
About this property
Westlake Pearl Aparthotel & Spa - By Pegasy Group
Westlake Pearl Aparthotel & Spa - By Pegasy Group features a rooftop terrace and puts you within a 5-minute walk of West Lake. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, body wraps, or facials. A bar/lounge and a snack bar/deli are other highlights, and apartments offer up nice touches like rainfall showerheads and slippers.
At a glance
DONE
Property size
40 apartments
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 17
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Onsite parking includes off-street options
DONE
Transfers
Bus station shuttle*
VPN_KEY
Other information
Designated smoking areas (fines apply)
Property amenities
Pool/Spa
Massages
Spa services
1 treatment room
Outdoor treatment area
Thai massages
Sports massage
Facials
Deep-tissue massages
Body wraps
Body scrubs
Couples treatment room(s)
Hot stone massages
Swedish massages
Internet
Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transportation
Onsite parking includes off-street options
Bus station shuttle (surcharge)
Car required
On site car rental
Family friendly
Children stay free (see details)
Kitchen
Refrigerator (full size)
Microwave
Rice cooker
Cleaning supplies
Cookware/dishes/utensils
Electric kettle
Freezer
Coffee/tea maker
Dining
Full breakfast available for a fee daily 7:00 AM–1:00 PM: VND 80000 for adults and VND 80000 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Manager's reception (free)
Minibar
Snack bar/deli
Coffee/tea in a common area
Room service available
Hosted evening meal available daily for a fee of VND 300000; reservation required
Couples dining
Bedrooms
Bed sheets provided
Bathrooms
Shower
Rainfall showerhead
Slippers
Free toiletries
Hair dryer
Toothbrush and toothpaste
Toilet paper
Shampoo
Towels provided
Living spaces
Dining room
Sitting area
Entertainment
40-inch flat-screen TV
Netflix
Streaming services
Evening entertainment
Books
Outdoor areas
Rooftop terrace
Charcoal grill
Garden
Picnic area
Outdoor furniture
Outdoor entertainment area
Laundry
Washing machine
Dry cleaning/laundry service
Laundry facilities
Work spaces
Printer
Laptop workspace
Coworking space
Climate control
Air conditioning
Heating
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
40 rooms
9 floors
1 building
Built in 2023
Traditional architecture
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately VND 80000 for adults and VND 80000 for children
Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)
Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)
Hosted evening meal costs VND 300000
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Long-term renters welcome.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Also known as
Pearl WestLake ApartHotel Spa
Westlake Pearl Aparthotel & Spa - By Pegasy Group Hanoi
Westlake Pearl Aparthotel & Spa - By Pegasy Group Aparthotel
Frequently asked questions
Does Westlake Pearl Aparthotel & Spa - By Pegasy Group offer free cancellation for a full refund?
Yes, Westlake Pearl Aparthotel & Spa - By Pegasy Group does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Westlake Pearl Aparthotel & Spa - By Pegasy Group?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Westlake Pearl Aparthotel & Spa - By Pegasy Group?
Yes. Onsite parking includes off-street options.
What are the check-in and check-out times at Westlake Pearl Aparthotel & Spa - By Pegasy Group?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a 50% charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a 50% charge (subject to availability). Express check-in and check-out are available.
What is there to do at Westlake Pearl Aparthotel & Spa - By Pegasy Group and nearby?
Westlake Pearl Aparthotel & Spa - By Pegasy Group has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Westlake Pearl Aparthotel & Spa - By Pegasy Group?
Yes, there's an onsite restaurant.
Does Westlake Pearl Aparthotel & Spa - By Pegasy Group have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a rice cooker, and cookware.
What's the area around Westlake Pearl Aparthotel & Spa - By Pegasy Group like?
Westlake Pearl Aparthotel & Spa - By Pegasy Group is a short 4-minute walk from West Lake and 11 minutes' walk from Ho Tay Water Park.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Westlake Pearl Aparthotel & Spa - By Pegasy Group Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
9.2
Amenities
10
Staff & service
9.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jun 4, 2025
Good place to stay, safe convenient, friendly staff, good breakfast, good view by the lake.
zhenhua
zhenhua, 2-night trip
Verified
10/10 Exceptional
Jan 19, 2026
The place is alright.
Staff are lovely, the rooms are quite well equipped,
But the photos are a bit exaggerated. As long as you can take that into consideration you won’t be disappointed.
The only unobscured Lakeview is from the rooftop.
Breakfast was good.
Staff were very helpful, attentive and friendly.
Overall, I would stay here again
Caleb
Caleb, 2-night trip
Verified
10/10 Exceptional
Jun 19, 2025
I really love this hotel. The staff was great. They have beautiful view, spa, restaurant. Everything is so great
To
To, 1-night trip
Verified
10/10 Exceptional
Sep 21, 2025
Wonderful place to stay in Hanoi away from the caos of the old town but still an easy grab ride away. I loved all the food options nearby this property. The staff are amazing and super helpful. Honestly they are all great. I would stay here away without a doubt.
Frank
Frank, 10-night trip
Verified
10/10 Exceptional
Jul 29, 2024
wonderful hotel
I had a wonderful stay at the hotel. Location was central, room was clean and modern
dung
dung, 1-night trip
Verified
10/10 Exceptional
Jun 4, 2025
I must say "wow". I liked the place very much. I will stay here for the next time visiting Hanoi due to its convenient location and great facilities
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Oct 28, 2024
Nice little stay away
Really good location. Nice room for the price. The bar/restaurant had fantastic views. Massage service was a fair price and good quality.
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Oct 11, 2024
will come again :)
very good location, great neighbourhood, great service
Mei Yu
Mei Yu, 3-night trip
Verified
10/10 Exceptional
May 3, 2025
5 stars service
Nice apartment . I had an amazing experience service provided by the team, especially Hannah & Hailey
John
John, 1-night trip
Verified
4/10 Fair
Dec 30, 2025
The staff was great and very helpful and friendly. The problem with room amenities. The towels were terrible and extremely old. The mattress is also old. It felt like I was sleeping on springs. No toilet tissues. Extremely noisy if you stay near the restaurant because of the loud music and the steel stairs. The room is very small and didn’t look the one in the picture.
Yousef
Yousef, 10-night trip
Verified
10/10 Exceptional
May 29, 2025
I stayed at this hotel - apartment on the first night in Hanoi. I loved my time here. We shared so much fun and laugh because they helped me organise all the things, my tours for the anniversary. I highly recommend. Their service was far beyond my expectation
Tr?ng D?ng
Tr?ng D?ng, 1-night trip
Verified
10/10 Exceptional
Apr 8, 2025
Wonderful property, room was spacious, modern and spotlessly clean. The rooftop bar was very nice with a great view and reasonable prices. Breakfast was varied and plentiful. The staff was courteous and helpful, particularly Alice. The area had lots of great restaurants and bars. I recommend the Dim Sum restaurant across the street and “the local” watering hole around the corner on the lake. Very walkable area
Mark
Mark, 2-night trip
Verified
10/10 Exceptional
Sep 21, 2024
Good scenery. Clear and tidy, Good service attitude
SAI KIT
SAI KIT, 5-night trip
Verified
10/10 Exceptional
Jan 24, 2025
Such a great apartment in this area. I have been to this area of the lake many times but this is the first time I felt like home away from home. Their customer service is very touching and professional. Keep it up mates
Daniel
Daniel, 1-night trip
Verified
8/10 Very good
Sep 18, 2025
Summarizing Westlake Pearl Aparthotel & Spa - By Pegasy Group in three words, it’s EXCELLENT staff! I booked this hotel off the recommendation from Expedia thinking of course that this was a five star hotel, and upon arrival that was not the case. I was a little disappointed with the accommodation because I had saved the five star experience for the end of my month long work trip, regardless the staff went out of their world showed that my stay was very well accommodated. Very special THANK YOU to Hayley, Tom and the entire team for the amazing stay. If you want an authentic experience is an absolutely beautiful part of Hanoi choose this hotel and the Westlake location. Look forward to staying here again!
Sayashmini
Sayashmini, 6-night trip
Verified
10/10 Exceptional
Apr 18, 2024
Very friendly service. Tony and Thom were both exceptional and made us feel very welcome. Tony was very helpful and we would definately recommend to others.
Marie
Marie, 4-night trip
Verified
10/10 Exceptional
Aug 30, 2025
I loved this property for the beautiful rooftop and breakfast included with my booking . Also I can’t say enough about Travis , he made my stay memorable. Helped with navigating with the locals and any problems or questions I had. He seemed sincere and he helped me with my planning for my next day. I feel like he went over and above what I expected. I would highly recommend .Can’t thank Travis enough he made sure , I got where I needed to get to safely. Wonderful experience.
Serina
Serina, 1-night trip
Verified
10/10 Exceptional
Jun 3, 2024
I stayed here last month for a night. I was quite surprised by their service. They learnt my name and my route just in a morning. It was very touching when they offered a cold welcome drink and fresh towel in the hot day in Hanoi. Lovely hotel!
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Jul 1, 2025
I spent nearly a month in a lake view room, extending my stay multiple times. The room was simple but functional. I liked the friendly staff, the convenient location, and especially enjoying breakfast, coffee, and evening drinks on the rooftop—it felt more like having my own apartment than staying in a hotel.
Some rooms face only a wall, so check carefully when booking. What I loved most was being on a street that felt like 'real Hanoi'—not as touristy as the Old Quarter, where I’ve stayed before. There are plenty of Vietnamese restaurants, cafes, and a few international bars nearby. I plan to return.
Stephen
Stephen, 2-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Amazing place!
Frank
Frank, 6-night trip
Verified
8/10 Very good
Jan 10, 2026
Coffee was weak and there is some noice from outside( dog barked)
Thomas
Thomas, 2-night trip
Verified
4/10 Fair
Jan 1, 2026
Insects.
There were so many, spiders have set themselves up around the rooms. We told the front desk, nothing happened.
James
James, 3-night trip
Verified
10/10 Exceptional
May 10, 2025
Excellent service
Roman
Roman, 1-night trip
Verified
10/10 Exceptional
Apr 20, 2025
I had a great stay at this apartment. Will book and come back next week. Kudos to the team
Melanie
Melanie, 1-night trip
Verified
2/10 Poor
Dec 17, 2025
Just bad service not a 4 stars hotel as such. No security no service bad location