WONDERFUL- The best service and the most beautiful place! The food was amazing too.
Kristen
Kristen,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Tobie
Tobie,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Lester
Lester,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 17 日
Anthony
Anthony,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 15 日
Worth every penny, just go and enjoy
Worth every penny.
Rachael
Rachael,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Ski and ski out of the NorthStar
Lisa
Lisa,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 27 日
The staff and service were excellent, and we had a great time. There was a leak in one of the faucets in the bathroom (both handles) which flooded the counter and ruined some make-up materials. Only that was negative.
Our room number was 579
Suna
Suna,1 晚家庭旅行
Orbitz真实住客点评
10/10 绝佳
2024 年 12 月 26 日
Loved the Christmas setup and programs
calvin
calvin,3 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 2 日
Great location and rooms, poor service
I would like Ritz Carlton to work harder to improve their guest services past the surface level. We had several issues with their various guest services. We had to call twice, then actually walk down to the concierge to ask for the third time before we got some extra towels. The property has a ski/snowboard boot locker of sorts on the lobby floor - the apparent purpose is to minimize their guest walking around in their ski wear - and they had almost misplaced my snowboard boots and went scrambling around 20 minutes to find them. This ended up costing me some early morning time on the slopes. Their obligatory valet is not great, taking around 20 minutes to get my car. When we were checking out, we called ahead for bell service but they never arrived. Look, it’s nice that there is staff all over the property greeting their guests and I appreciate their courtesy; but you are working with bunch of Silicon Valley engineers who are paying attention about some work being accomplished. I appreciate the politeness, but I wish that they would look into improving their guest services that deliver more tangible results.
Ko
Ko,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 17 日
I can’t praise the staff enough, some of the best we’ve ever encountered. Extremely personable and attentive. Everyone went above and beyond! Gorgeous hotel and room. Amazing amenities.
Amanda-Abundio
Amanda-Abundio,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 13 日
The place was beautiful
Brenda
Brenda,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 7 日
Jennifer
Jennifer,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 2 日
Li
Li,4 晚行程
Expedia真实住客点评
8/10 很好
2024 年 8 月 2 日
The staff went above and beyond, from house keeping to the front desk, very professional and caring.
The bummer was one of the options to eat meals was under construction.
Cindy
Cindy,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 7 月 22 日
Small balconey
It was so small you could not even walk out on it.
Teri
Teri,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 17 日
Byron
Byron,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 14 日
Excellent services. Highly recommended for anyone or family
Hung
Hung,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 10 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 6 月 25 日
Great stay and wonderful service. There were a lot of amenities unavailable and only 1 restaurant open but the staff was wonderful and we thoroughly enjoyed our stay!
Stacy
Stacy,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 6 月 12 日
Loved the property but One important fact was omitted when booking ; $60 per day parking!!😳
William Bert
William Bert,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 7 日
Sheri
Sheri,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 6 月 2 日
The property by itself is 20min far from the lake. The picture of the lake in hotel booking pictures will confuse you, well just letting you know there is no lake or river around the hotel. It’s a totally different Ritz property that you can book separately from the hotel and stay there. They charge $800 per person and it’s only for 24hours or less to spend there. Yes I checked the map as well before I was booking and was wondering how come in the pictures I see lake in front of the hotel but on the map not.
Hripsime
Hripsime,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 2 日
I really liked our stay, and it was the best service ever.