Nice getaway for 2 nights. Loved the lake view from the room and having my own spa.
Best to prebook hotel transfer to airport as it's not always ready on the go.
James
James,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 4 日
This “resort” feels a bit tired and in need of some TLC. Staff are overworked but friendly. Location is good just a few miles out of Rotorua’s busy town center.
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 3 日
This stay was much better than we had expected having read a lot of negative reviews. The room was a good size and. clean.
If there was a criticism it would be.that they seemed short staffed, however when we.were.there a new member of staff started so hopefully this issue will be.sorted.soon..
David
David,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 27 日
Lovely staff
Karen
Karen,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 23 日
The room was very average dor the price
DAVIN
DAVIN,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 8 日
This place has a beautiful view of the lake and the pool is kept up very well. It’s obvious that this hotel was once very nice, unfortunately it is showing its age, and needs updating. The pictures online do not match the current state. The vanity in our bathroom had a broken door and the shower sprayed water out the side. The walls are very thin and you can hear every noise outside. The outdoor sauna and steam room looked like they hadn’t been used in a while, and were not operational when we checked.
On a brighter note, the bar and restaurant were very nice, and the front desk attendants were very friendly and helpful.
Margaret
Margaret,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 5 日
Lovely caring helpful staff. Good location.
Shauna
Shauna,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 30 日
didnt use the restaurant, but looked nice
towels changed and room tidied nicely.
Darren
Darren,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 28 日
Chambre deluxe avec coin salle a manger et coin salon .
Je nai jamais vu de coin salle a manger dans la chambre.
Abattant wc qui se devisait sans cesse .
Sinon ca va.
Carla
Carla,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 5 日
No real view and the so called spa was mostly not operational. Spas were cold and dirty...hot pool was cold. Only the sauna was working. Swimming pool area was nice.
I think this place has seen better days because my friend said she was here years ago and the pool in spa area was hot and a waiter came to the pool to serve them the cocktails they had ordered
D H
D H,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 29 日
Very quiet place
Yang
Yang,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 21 日
Amazing
rachel
rachel,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 9 月 11 日
Cat piss smell at the front door on the carpet. Showers were cold. The staff apologised and provided a cooked breakfast.
Leitia
Leitia,2 晚浪漫旅行
Wotif真实住客点评
10/10 绝佳
2025 年 9 月 10 日
rachel
rachel,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 7 日
The staff were lovely , was a nice relacing place right next to the lake
Emma
Emma,1 晚行程
Lastminute真实住客点评
6/10 好
2025 年 8 月 25 日
Didn't like poor in-room maintenance of equipment like heat pump. Didn't like having only one key to the room when there were two of staying. King size bed was zipped combination of two mattresses and was not comfortable because of that.
Personel did well, were attentive and helpful. Dining room was good.
Malcolm
Malcolm,3 晚浪漫旅行
Wotif真实住客点评
6/10 好
2025 年 8 月 9 日
I think you require a vehicle to travel around the surrounding area..Nice view however you better suited to stay in the Ibis local to restarants and cafes.This place is very peaceful calm yet dated(limited channels, the internal spa looked like it needed a good scrub)..The receptionist staff was lovely..limited information about the area.There is a bus that gets you into town make sure you purchase tap card..Ubers to town are 28 dollars.So if you dont drive pick somewhere close to town and tours wont pick you up from here.There is an apparent shuttle bus that the hotel offers you to town but the driver was not available
Sarah
Sarah,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 7 日
Super beautiful view of the lake! Everything was great and comfy!
Jiyeon
Jiyeon,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 7 月 22 日
Noisy neighbors who I think are long term residents. Would think they'd be housed together in one area while other guests stay in another area. Felt unsafe.