The hotel is nice, good food and the rooms are comfortable for a family of 5. Unfortunately, we found dirty underwear from a previous guest, is my assumption. I let the front desk know, hope they can improve their cleaning process and pay more attention to detail.
Angelica
Angelica,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
ADEBUSUYI
ADEBUSUYI,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
Good stay
Had a nice 3-day stay with my son for a concert at the Rose Bowl. Location was very convenient to the freeway, but neighborhood was not as nice as downtown Glendale. Service was very attentive. Breakfast buffet was one of the best free breakfasts that I’ve ever had. Condition of the property was not the best: problem with bathroom sink, batteries in safe were dead, furniture dated, general wear and tear, one elevator not working causing some lengthy delays. A reasonable value for the money.
Walter
Walter,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Stay!
Need better pillows! Good heated pool!
Aaron
Aaron,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Ernesto Jose
Ernesto Jose,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 18 日
Amenities not the best
The room was great and also the service. My family and I also enjoyed the breakfast that was awsome!!!! The only down side was the amenities in the room, towels were so rough, pillows not the best, the shower handle was broken.
Leonardo
Leonardo,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 11 日
Shelby
Shelby,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Erik
Erik,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Carine
Carine,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 5 日
Jorge
Jorge,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Convenient
Everything was great except for the sofa sleeper. The mattress was thin and wrapped in plastic so it was noisy. The location of the sleeper was also awkward. There was not a lot of space to maneuver around it.
The parking situation is exceptional though! The best I’ve experienced at a hotel.
Palak
Palak,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
A great place for a weekend getaway!
The room was lovely and accommodated our family well. My only complaint would be that the tub stopper didn’t work very well but it was a minor issue that didn’t really bother us. Everyone there was friendly and the service was excellent.
Elaina
Elaina,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 30 日
Nice Hotel
Stayed here 1 night to be close to family we were visiting in the area. The room was very clean & was very nice. It felt very spacious. We didn't try the breakfast because we were meeting people for lunch. The parking is underground in a garage under the hotel. Everything about the stay was very pleasant.
Christina
Christina,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
Great stay
Embassy Suites is alway my favorite place to stay. Happy hour & free breakfast is a bonus! Rooms are so nice and have the most comfortable bed and pillows.
Grace
Grace,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 19 日
No pool, hot tub, no notice
This is the hotel we usually stay at when visiting universal. After a long drive we were looking forward to heading to the hot tub to soothe our back pains but the pool and hot tub was closed. I specifically booked this hotel again for this reason. Had I known that the hot tub was closed I would have booked a different hotel. No one told us during booking or when checking in. When we found out and called down to the front desk the person who answered was sassy and said we have signs up and that was it. The toilet would not flush unless you held the handle down for the duration of the flush and the heater didn’t work. The breakfast was great and Jesus was very attentive and kept the dining area spotless. The entire breakfast crew is amazing and are the reason we enjoyed the rest of our stay.