Our room was clean but the drain plug in the sink was permanently stuck so the sink wouldn’t drain. They moved us easily to another room, so no complaints there.
We specifically booked at this location because we wanted to sit in a jacuzzi after a long day of traveling. However, we noticed that NO ONE was in the jacuzzi (there were quite a few people in the pool). My husband stepped into the jacuzzi and realized that it was absolutely SCALDING!! Painfully so. He’s the type of person who showers in extremely hot water. Other people noticed our attempt and said that they, too, could not withstand the painful heat of the hot tub. So I was too scared to even try it out. Imagine a little child (of which there were many that night), slipping and falling in! My husbands foot came out bright red, and he’s a dark skinned Asian. Bright red! Even 15 minutes later, his skin was STILL bright red. We were too tired by that point to try and see if there was a way to adjust the temperature.
All in all, we really liked our room and everything, the staff was awesome. Just sad about the hot tub.