We stayed at Fair House for 9 nights and overall this was an average stay. The room does resemble the photos but is tired in comparison to photos which look very polished. However, almost all rooms are interconnecting and the connecting door area is not very well soundproofed so music and conversation can be heard from the room next door.
The hotel facilities are ok - the pool area is large and has enough loungers and umbrellas. The gym is poor in quality compared to other 4* hotels - again it’s tired and feels neglected and the same can be said for the kayaks and the paddle boards.
The restaurant is quite disappointing and serves basic and bland meals. We were asked if we like spice, and we said yes, but were then served meals which contained no spice at all. The breakfast options are also uninspiring and the quality of the buffet and cooked-to-order food is not as high as it could be.
The staff are welcoming and friendly, but the overall service could be a bit more refined - e.g. staff circulating at the pool area, consistent level of housekeeping service in the room, being more helpful with general queries, free shuttle service into Fisherman’s Village (as offered by other hotels) etc.
Scooter hire is outsourced to an external hire company, with a very rude, unhelpful and disinterested person running it, so it would be worth reconsidering who the hotel partners with for this service. We were really looking forward to our stay at Fair View Villas but unfortunately were