Black mould and water damage in family room. Very loud music played until around 10.30pm below family room with two children.
Valerie
Valerie,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 1 月 23 日
Sandra
Sandra,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 14 日
Julie
Julie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 7 日
Our second stay and would come back but downside is no shower and the bathroom was dated and sink full of hairs which wasn’t pleasant. The lighting in our room was poor. An extra lamp maybe by the mirror so you can see what you’re doing would be helpful. The service and staff were excellent. Dining was really good too. Lovely restaurant space. Breakfast is at the neighbouring Malthouse. Whilst food was good service was very poor, the tea/coffee facilities were dreadful. Had to ask for clean cups ( no saucers),only used teaspoons, this whole area looked unclean and let the whole stay down. It really wouldn’t take much to rectify this. Our last stay breakfast was lovely, waitress service, clean and had no complaints.
Lianna
Lianna,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 11 月 16 日
Samantha
Samantha,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 11 月 15 日
Perfecto
Iain
Iain,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 28 日
They were happy to provide a gluten free breakfast. Comfortable stay in a l convenient location.
Pamela
Pamela,3 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 9 日
The carpet leading from the bar to the rooms was absolutely filthy. My colleague's room and mine both had baths only with a shower head on a hose. All the sealant around the bath was damaged or black mould stained. The beds weren't very comfy at all, I had a bad nights sleep. The whole place needs a massive update.
Philip
Philip,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 9 日
Poor state
Terry
Terry,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 9 日
Wipe your feet on the way out!
Staff young and not interested and do the bare minimum.
Bed had a foot end and had to sleep diagonally.
Carpet was stinking on the stairs in particular.
Shower was on a lead from the bath taps and was under the eaves so had no chance of standing up.
MARTIN
MARTIN,1 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 10 日
Not impressed
Bath instead of a shower & no hot water throughout my stay
Paul
Paul,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 21 日
Quiet and quirky but dripping tap and crack in sink and luke hot water in bath
Annabelle
Annabelle,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 9 日
Very Grubby Rooms
It's a very grubby place, filthy carpets, poorly maintained, no proper shower, poor housekeeping standards. The rooms require full renovation and to be thoroughly cleaned.
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 3 日
Very poor room quality, beds not comfortable. The bathroom is dirty, there is a spider's web on the ceiling. In total, a lot of dust is dirty. Old equipment. Dirty dirty everywhere
Marta
Marta,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Shelley
Shelley,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 26 日
I have previously stayed at this property a couple of years ago. Arriving in the room the sky lite windows were all open allowing all dandelion seeds to settle on the surface of the beds . Carpet not vaccines and spiders and cobwebs everywhere . Not had this previously .
Breakfast chaotic at the Malthouse but staff were fabulous and the breakfast was fantastic . Homemade pancakes are very tasty.
Booked this properlty for next year for Iron Bridge 1940’s weekend so really hope there is an improvement .
Janet
Janet,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 2 日
Old building(s) with charm, nice breakfast a couple of houses down the road, friendly staff. Bed could have been better, would have prefered individual duvets. Mind your head if you're tall.
Sven
Sven,1 晚浪漫旅行
MrJet真实住客点评
6/10 好
2025 年 4 月 26 日
Daniel
Daniel,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 25 日
We had a fantastic short break at the Swan Hotel. Daryl was extremely attentive to our requests and we would definitely return again.
Lee
Lee,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Excellent location two minutes walk from the Iron Bridge. The pub does excellent food also. Our room was clean, comfortable and overlooked the river. Absolutely stunning, would love to visit again!
Laura
Laura,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 15 日
Les
Les,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 11 日
Norrie
Norrie,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 18 日
An interesting pub with decent food, ideally situated for the iron bridge 10 mins walk away, and the museums . My room was comfortable and warm enough given the -5c outside. it had a part glass floor with industrial archeology visible through it.
Robert
Robert,1 晚商务旅行
Expedia真实住客点评
8/10 很好
2024 年 11 月 19 日
Philip
Philip,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 11 月 16 日
Cosy room at an excellent price
Great stay. Room was clean, cosy, old with beams. It’s an old building so creaky floorboards and little corridors/stairs. A small amount of parking available. Breakfast was good and served at a pub/hotel a couple of doors down. Excellent value for the price and would absolutely stay again