This property has potential. But the wait times for just about everything takes hours. Dinner takes hours. Getting a golf cart or ride takes 30-45 minutes and the resorts are far apart with long lines.
Edris
Edris,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Perfect vacation spot. Wonderful times needs updating as furniture is past its prime but the beds are super comfortable
Kurt
Kurt,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 8 日
The villa was very old and in need of updates and repairs. Pool was clean
Matthew
Matthew,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 7 日
M
Monica
Monica,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Staff is always so nice and friendly! Go out of their way for us everytime we go!
Candis
Candis,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 3 日
The property was beautiful and well maintained.
Jayson
Jayson,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 3 日
The property is Huge and their Managment team have everyone's needs handle Perfectly every time
Congratulations to ALL.
jaime
jaime,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 22 日
loved the privacy
Tatiana
Tatiana,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 7 日
Zac
Zac,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 4 日
John
John,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Staff was incredible
mohamed
mohamed,4 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 28 日
Staff are excellent however villas are showing age. Would not consider it 5 star property
Carol
Carol,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Sheena
Sheena,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 1 日
I love everything, food, staff, I LOVE MEXICO! 🇲🇽 ❤️
Maria Cruz
Maria Cruz,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Good location
Khosro
Khosro,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 22 日
caizheng
caizheng,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 2 日
Perfect location and relaxing quiet. The service was outstanding by the staff, and the food was great.
Shamina
Shamina,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 12 日
Amazing!! Just do it already.
reyna
reyna,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 9 月 2 日
Rejane
Rejane,3 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 8 月 5 日
I’ve stayed here several times but this time the unit needed some upkeep. The water fountain to our unit was broken it was missing the upper portion so it looked terrible walking into our unit. Dining service to look a long time. Transportation inside the resort also took a very long time.
Jessica
Jessica,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 5 日
Trinidad
Trinidad,5 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 7 月 26 日
We stayed for girls trip 6/20-6/24. We used to love staying at Monte Cristo yearly until this year. We had a terrible experience. Our villa was supposed to be ocean view which it was not. Our Villa faced all dead bushes with no landscaping. We found cockroaches in the master bedroom and by the front door. Lower bedroom had no hot water. We had no phone service the day before we were leaving. We addressed all these concerns when we arrived to Alejandro Guzman, the guest service experience manager.
Several times I asked for a supervisor or general manager and was told each time that there was no one on site. I sent two emails since we have arrived home to Alejandro and he has never once replied. Needless to say this will be the last time we ever stay at this Pueblo Bonito Monte Cristo.
We asked for a different room or a credit and was told they only had one other room open, on the 3rd day of our trip that was no better.
I reached out over a month before we arrived to see if we could get the same villa we had in the past, there was no response to that.
I have sent so many friends/family to this place in the past
Would like this email to be escalated to someone who cares.
Cheryl Sommer
Monique
Monique,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 12 日
We enjoyed our stay all of the staff members were really nice and helpful
Yessica
Yessica,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 11 日
We visited Montecristo this year for our family vacation. Best decision ever!!!!! The layout of the property is unique along with fantastic ocean and mountain views. We loved the privacy at the Villa and the personal hot tub and pool. Several options of going out to dine or order suite service for food, drinks, etc. in the comfort of the Villa! There is nothing to dislike at this resort, but the property is so large you have to call for a ride to really get around the resort. If there is anything not to like it would be the intro from the sales dept., upon checking in to take a timeshare tour.
Over all it’s a 10/10, book and enjoy, we sure did!