We had a couple of issues the TV was smaller than advertised and bedhead light was an issue and bathroom was cramped.
Getting to reception was a bit challenge as driveway was a tad steep. Staff were friendly and helpful.
Nicholas
5 晚行程
8/10
..
Thomas
2 晚行程
10/10
Kirthun
3 晚行程
8/10
Had a wonderful stay. The staff were very friendly. The apartment I stayed in was very clean and well maintained. The pool area was great.
David
7 晚行程
6/10
The location and ocean view was very enjoyable. However, our one bedroom suite smelled extremely strongly of mildew/ mould. I alerted hotel administrators and requested a room change however the hotel only offered an ozone air purifier, which are not healthy and do not address the actual cause. When I stated I wasn’t comfortable with the ozone machine the hotel did not respond or offer any other resolution. Also note, that all the floors are tile so noise transfer from rooms above and beside is strong.
jessica
3 晚浪漫旅行
10/10
Lovely ladies at reception, nicole and macarens. Went out of their way to help. Very caring, kind and thoughtful.
Will be back this year.
. ,
Margaret
7 晚行程
10/10
Erica
5 晚行程
8/10
We had a great stay and the apartment we had ( which had an amazingly sea view) was perfect for our needs. We had a small issue with our balcony and the problem was fixed within an hour which shows fabulous service from the staff. The reception staff were very friendly and always willing to help. The pool area and gym was also excellent.
Jonathan
5 晚家庭旅行
10/10
Kirsten
3 晚行程
8/10
*
Todd
3 晚结伴旅行
8/10
Convenient & a good quality building
Glen
3 晚商务旅行
6/10
Karen
1 晚行程
10/10
Hollie
7 晚行程
10/10
Adam
1 晚行程
2/10
The room was not as described. There was a damp smell. The room was full of dust. There was no lighting outside and my wife almost fell in the dark. The room m was extremely dated and there were many impractical spaces. For $1,000 a night it was extremely disappointing. There were no staff on site to address my concerns. I don’t usually write reviews, however, in this instance I feel the need to warn others. Misleading marketing. Very upset!
Adelina
1 晚家庭旅行
8/10
While it was comfortable and clean, it lacked soul. There was only ever a receptionist, who was helpful. The other staff were tradies or cleaners. There was no vending machine, bar or cafe on site. Look, it wasn't bad, just soulless.
Wendy
3 晚家庭旅行
2/10
Wil
1 晚行程
8/10
Wayne
2 晚行程
8/10
It very good and nice
Y NHU
3 晚结伴旅行
8/10
Close walking distance to marina and town, quiet location with outside deck area and bay views good facilities overall
Glenda
7 晚行程
10/10
Comfortable, quiet and clean accommodation set high for beautiful views but still within walking distance of the port, shops & dining areas. Lauti on reception was very friendly and took very good care of us with excellent recommendations during our stay.
Thank you to Lauti and the Team for making our visit to Airlie so relaxing and fun!