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Hotel Sarazena

3.0 star property
Hotel within easy reach of Zermatt-Matterhorn Ski Paradise

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Hotel Sarazena, near Zermatt-Matterhorn Ski Paradise, offers a warm welcome with a breakfast buffet and serene garden. Stay connected with in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Ski facilities

Main amenities (4)

  • Daily housekeeping
  • Ski storage
  • Garden
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Garden
  • Daily housekeeping
  • Cable TV service
  • Soundproofed rooms
The current price is CNY2,023
CNY2,169 total
includes taxes & fees
Jun 11 - Jun 12

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Twin Room

Twin Room | In-room safe, desk, soundproofing, free WiFi

Twin Room

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | In-room safe, desk, soundproofing, free WiFi

Single Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

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includes taxes & fees
Jun 5 - Jun 6
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About the neighborhood

Map
Bahnhofplatz, 14, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.3 km
  • Zermatt - Furi - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 16 min walk - 1.4 km

Getting around

  • Sion (SIR) - 105 min drive
  • Zermatt Station - 1 min walk
  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Zermatt Gornergratbahn Station - 1 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Le Petit Royal - ‬3 min walk
  • ‪Walliserkanne - ‬4 min walk
  • ‪Backstage Hotel - ‬4 min walk
  • ‪Golden India - ‬2 min walk

About this property

Hotel Sarazena

  • Hotel Sarazena offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests looking to stay active can check out the nearby hiking/biking trails, and free perks include WiFi and buffet breakfast daily between 7:30 AM and 10:00 AM.

At a glance

DONE

Hotel size

    • 21 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 9:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • No onsite parking

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM

What to do

  • Hiking/biking trails nearby
  • Skiing nearby

Services

  • Front desk (limited hours)
  • Ski storage

Facilities

  • Garden

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Are pets allowed at Hotel Sarazena?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Sarazena?

Sorry, there's no onsite parking at Hotel Sarazena.

What are the check-in and check-out times at Hotel Sarazena?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

What is there to do at Hotel Sarazena and nearby?

Have fun with nearby winter activities like skiing. Hotel Sarazena also has a garden.

What's the area around Hotel Sarazena like?

Hotel Sarazena is a short 1-minute walk from Zermatt Station and 7 minutes' walk from Zermatt–Sunnegga Funicular.

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Reviews

Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, excellent, and generous with a wonderful selection of options. (13 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

The staff were amazing. Loved this hotel, great location and super clean
Ellie, 3-night trip
Verified

10/10 Exceptional

We had booked 2 rooms in this hotel. The hotel was clean, cute and close to the train station. The hotel staff were exceptionally polite, courteous and helpful. The breakfast was decent too. I would love to book this hotel again if and when we visit Zermatt again.
Photo of Zermatt from the hotel room balcony. :-)
Riya, 2-night trip
Verified

10/10 Exceptional

The staff were all amazing and went out of thier way to take great care of us. Loved our stay.
Patrick, 3-night trip
Verified

10/10 Exceptional

Family owned, clean, beautiful hotel.
Rise, 1-night trip
Verified

10/10 Exceptional

Right across from the train station. Area walkable and safe. Rooms were clean and cozy and I even had a view of the Matterhorn from my balcony. Staff very friendly and helpful. Breakfast was excellent!
Dayamee, 1-night trip
Verified

10/10 Exceptional

The staff was very friendly. Breakfast was delicious and location was perfect. Highly recommend staying.
Amro, 6-night trip
Verified

10/10 Exceptional

Hotel is a short walk from the SBB train station. It is also next to the Gornergrat Railway station. Room are large and beds are comfortable.
Robert, 2-night trip
Verified

10/10 Exceptional

Great place to stay!

We were warmly welcomed by Diana. The room was comfortable and spacious. It had a view of the Matterhorn! It is conveniently located next to the train station and other sights.
2-night trip
Verified

10/10 Exceptional

Exceptional. Perfect location, big comfortable rooms, everything clean, good breakfast. Enjoyed our stay.
Martha, 2-night trip
Verified

10/10 Exceptional

Nice and clean and staff were welcoming
Zuhaib, 1-night trip
Verified

10/10 Exceptional

A lovely small hotel very close to the railway station. Felt very safe in Zermatt. Hotel had luxurious bedding and a satisfying breakfast. Would certainly return if ever in Zermatt again.
Sylvia, 2-night trip
Verified

10/10 Exceptional

Lovely receptionist, good sized room for a single
Jeanette, 2-night trip
Verified

10/10 Exceptional

Breakfast was great and I loved that they had hard woods floor throughout. Right next to the train station and very convenient. Helpful staff.
Nicole, 4-night trip
Verified

10/10 Exceptional

The property is not far from the train station. The hotel staff is friendly and very helpful. I would stay here again.
Lori, 2-night trip
Verified

10/10 Exceptional

The staff was very friendly and caring. We enjoyed our stay very much. Our breakfast ladies were exceptional. Thank you!!
Kathleen, 6-night trip
Verified

10/10 Exceptional

Nice staffs Clean and simple room - looks like just newly renovated. Great location Great balcony with a view (small) of the Matterhorn. I’m
PK (PHIL), 3-night trip
Verified

10/10 Exceptional

Amazing location, very convenient to walk around, close to railway stations, restaurants and shopping Very cozy and clean rooms Amazing staff They need to provide better quality toiletries Breakfast was ok, the lady serving breakfast was a bit rude Otherwise we loved the place and location
Deepa, 1-night trip
Verified

10/10 Exceptional

Excellent service!
Gabriel, 2-night trip
Verified

10/10 Exceptional

Front office so friendly & kind. Train station 1-2 minutes away for with very easy access to Glacier Express and other trains. Breakfast absolutely delicious!
Cathy, 1-night trip
Verified

10/10 Exceptional

So happy I stayed here.

Agnes and team were all very professional and accommodating. Great place to stay. The cleanliness is top notch. And the location is just perfect if you don’t want to walk far from the train station (or pretty much from everywhere else). Happy I stayed here. Definitely recommending it to friends.
Marie Alexandra, 2-night trip
Verified

10/10 Exceptional

Hotel Sarazena is very close to the Zermatt train station, so you don't have to drag your luggage across the whole town to get to your hotel. It is very close to Gornergrat Railway Station to get you up to the mountain. The staff was very friendly and helpful. The breakfast was very nice too. Even though it is very close to the two railway stations, the sound insulation is so good that we barely noticed the outside noises. Also, we have a Matterhorn view from our room. Wonderful stay at Zermatt.
Jin, 2-night trip
Verified

10/10 Exceptional

Spacious Room

Matterhorn view hotel close to Bahnhof. Rooms are large. Service is also very good.
Shirish, 1-night trip
Verified

8/10 Very good

What a fantastic hotel! Perfectly located near the train station and town, it’s tucked away in a quiet area, making it ideal for convenience, accessibility, and peace. Plus, it’s only a 20-minute walk to the Matterhorn Glacier Paradise—definitely take the walk instead of the bus; it’s so much more enjoyable! The room was lovely, featuring a balcony with breathtaking views of the Matterhorn and modern details like great lighting and plenty of charging points. While the bathroom was a little dated and the shower controls were a touch tricky, it was nothing that detracted from the overall experience. Breakfast was excellent, with a wonderful selection of meats, bread, fresh fruit, and yogurt to start the day right. The service was equally impressive—I was able to leave my bag with the hotel for the day, and when my room was ready, they kindly took it up for me. Such thoughtful touches really made my stay memorable!
Robert, 1-night trip
Verified

10/10 Exceptional

Clean room, amazing staff, breakfast buffet was excellent, very short walk from the train station, which is ideal since taxi fares are super expensive in Zermatt. Updated facilities, highly recommend. Great value!
Jamison, 5-night trip
Verified

10/10 Exceptional

Lovely Hotel, Highly Recommended

We had a fantastic 3 day stay at this lovely hotel, rooms spacious and clean, big comfy bed, tasty breakfast, close to town and both railway stations. We were getting the 1st Glacier Express that morning, and they kindly did an early breakfast sitting. Would highly recommend
ALAN, 3-night trip