Great service but a roach problem a really bad one
The service was phenomenal they understood that they checked me into a moldy water damage room that was never taken out of service but they quickly moved me to another room that was much much better however that evening the roaches dozens of roaches came out and we're all over everywhere. I couldn't sleep because they were crawling all over the bed so I ended up checking out sometime after 2:00 a.m.
Johan
Johan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 1 日
Discussed
I am seeking full refund.
I have left my review on google.
I asked for contact information and a full refund and was denied names
Receipt and the lady name of associate !
I would like my full refund immediately! And the system will not allow me to upload the photos!!!!
Tracy
Tracy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 1 日
It had roaches in icebox
Kenya
Kenya,4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 22 日
The person that checked me in was so rude
Terrence
Terrence,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 19 日
Terrence
Terrence,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 4 日
Bad smell on room, pillows bad small like they did not change sheets, no water on restroom sink, broken microwave, and broken drawer with tools like some one was working on the room and did not finish,
Joel
Joel,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 14 日
It was hot, rust everywhere ac not working
Amber
Amber,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 18 日
Did not like lack of Hot water
Like the location
Ophelia
Ophelia,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 15 日
Not worth it.
I checked in and left.The hotel lobby has a bad smell and the room was no better.We left and went somewhere else.
Symantha
Symantha,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 8 日
Better Luck next time but will not stay here again
The room did have a weird smell. The TV was not the size said for the room description and the remote did not work. We could not change the channels. The shower wall was cracked and poorly “fixed” with silicone. When I turned the water on it came out brown before clearing up. The room was suppose to be Double Queen but the beds seemed smaller and there was only 2 towels for 4 people. I wish I had photos but we decided to spent as much time out the hotel to reduce our frustration with the conditions.
Felicia
Felicia,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 8 日
Alex
Alex,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 4 日
Erica
Erica,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Angela Warren
Angela Warren,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 27 日
Decent stay, although upgrades are definitely needed as you can tell it’s dated. A/C units don’t get fully cold in the rooms which is definitely an issue in Texas where th summer months approaching
Maryanette
Maryanette,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 26 日
They stay was great but they had a moldy smell throughout the hotel. Bonus is its affordable and in the center of all the restaurants and shops
Tamara
Tamara,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 24 日
Room needs to be fumigated. Light by desk not working. Halls were hot. Rooms need updating
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 14 日
Bath towels in shorts supply. How you don’t have enough towels for your guests. Our room entrance door was dragging which made it hard to open and close.
Tavia
Tavia,3 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 27 日
Great
Howard
Howard,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 21 日
Chetema
Chetema,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 19 日
Don’t do it.
Not a quality place to stay. I would not stay there again. Roaches, issues with the bathrooms. AC unit went out my second day there. A horrible experience.
Calvin
Calvin,7 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 12 日
Room was not clean, roaches roam the room, unsafe to leave food out I’m never coming back I wasn’t able to write everything in this review due to certain things I can’t post