Let me start by saying the service was amazing at the front desk. The gentleman couldn't have been more kind. I didn't use the pool so no comment on that but overall, the sheets had stains on them and long black hair, so I didn't sleep with the covers, there was hair stuck to the wall in the bathroom, toilet was dirty and there was a used washcloth still hanging over the shower curtain. I suggest new bedding all around and a double check of the rooms, sheets, bathroom, etc...