Only problem is no refrigerator in room. I had medication that needed to be kept cold. The happy hour was nice and we ordered food which was very impressive. Drinks from the bar were fabulous. Would definitely book again when I’m in the area.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Location good
It was clean and convenient location.
Nicole
Nicole,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 21 日
Bad experience
The family was on the last day of 11 daya on the road. We were excited to stay at Embassy Suites but our check immediately went wrong. Theres was $200 fee. We paid . We checkin the room and was pretty hot. The Ac was not on and it wsnr turning on. It took three hours for the room to get cool. While waiting for the AC we had the door opened. The manatiance guy provided a fan. Which we appreciated. By now it was almost 11pm. My boys were laid down for the night. We were tired. I decided to take a shower. Once i starting showering the drainage cloth and immediately water rose to may half foot. I was standing in my water. It was so uncomfortable. I didnt wash my hair. Got out and went down to the iffice and the lady wasnt veey nice. She wouldnt chnaged our room at that point but she offered a matiance guy to work on the tub. It was midnight by now. I refused the help and told her i was gonna talk to manger in the morning. Morning came. Meet with the manger. He couldnt take any consideration for anything I had to say. He said the tub was not lke that when we checked in. He blamed me for the tub and that j should've ask for another room . My experience was very uncomfortable. I think we were treaded badly.
Laverne
Laverne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Hector
Hector,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Kim
Kim,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 15 日
Le Tisha
Le Tisha,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Melissa
Melissa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
YVONNE
YVONNE,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Valerie
Valerie,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Christina
Christina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Johana
Johana,4 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 6 日
Look for a better option
Although properly is clean, staff is unknowledgeable of important information.. majority of the staff don’t speak English very well, so unable to communicate no maintenance worker on duty at night, no manager on property..
Reginald
Reginald,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
I really enjoyed my stay!! The complimentary cocktail hour was a nice surprise. Love the indoor swimming pool. Nice vibes pleasant atmosphere.
Christina
Christina,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
Perfectly
SHERYL R
SHERYL R,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 30 日
Restricted hotel, not enjoyable
Took so long to check in . Arrives at 1:30pm and don’t want to check me in early. Then at 3 there was a long line to check in. 2 people just standing behind the counter and two people checking in . They restricted the pool to one hour slots and we had to sign up ahead of time. Reducible! We were not made aware of that “rule” before booking. They said because they were full. Bar was a hit or miss . Beds were uncomfortable. Ordered towels didn’t get them until I call I second time. On top of a ton of softball people being there , they closed down the lobby on Saturday because they also booked and party event. Making hardly any room for others to sit with their groups in the lobby.
Stefanie
Stefanie,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
Jacuzzi messed up , water splashing can’t enjoy. Reasons I booked her to enjoy the jacuzzi
William
William,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 24 日
Mayra
Mayra,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 22 日
Internet service is horrible cannot receive calls to your cell phone from within the room and areas of the property
Priscilla
Priscilla,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 22 日
The doors wouldn’t open with the card, we waited outside for over 5 minutes trying to get into the building and another 5 to get into our room. The room looked like it was thrown together by leftover furniture from a reno. The shower door had no weather stripping so the water would pool outside the door, it was a slipping hazard. The doors in the room would not lock, so goodbye privacy. And the carpet was filthy.
Aurora
Aurora,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 21 日
Good service
Large rooms with good facilities. Very friendly and helpful staff. The complimentary breakfast had ok options, but no info on gluten free food.
Nice place to stay for two days🙂
Vegard T
Vegard T,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Excellent first time trip to Palmdale. Hotel was clean and spacious with gorgeous rooftop views. Looking forward to another visit in the near future.