The first room we were given the air conditioning didn't work but they quickly got us into a different room and even brought the new keys up to us. I've stayed here in the past and it was awesome but this time I could tell that the hotel is declining.
Amy
Amy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Got the job done
Clean and suitable for business travel. Mattress was firmer than I prefer.
Ben
Ben,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Jenni
Jenni,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
Water running from the roof of 2nd floor we on the 1st floor. Clothes got wet ask laundry to wash them or the front desk if we could be refunded it was no! Water running so heavy onto the floor in bathroom it flooded in the room and hallway! Will never be back worse customer service ever she didn’t wanna give us another room
Willie Mae
Expedia真实住客点评
6/10 好
2025 年 4 月 26 日
Overall stay
We stayed in room 107 and it was not clean at all. I had to clean the room when we arrived and I’m usually not one to say anything I just try to keep to myself but there was some surfaces I had to wipe down, and the bath tub I had to fully clean before I could give my kids a bath.. there was hair and crumbs all in the bath. We used the pull out sleeper sofa bed and when we pulled it out there was dirt, and crumbs, a pizza crust, and all kinds of nasty stuff that fell out of it. We had to request new bedding for it and wipe it completely down.
The staff overall was so friendly and so helpful so I am appreciative of the overall customer service but not happy at all with the cleanliness. I even requested twice for a vacuum or broom because I don’t like to leave places a mess or like to clean as a I go. House keeping did bring me a vacuum once so I could vacuum our room.
Desirea
Desirea,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Lenora
Lenora,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Good stay
WALTER
WALTER,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 16 日
Scott
Scott,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
We’ve stayed here a few times it great for the price. Staff is friendly and helpful
Roger
Roger,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
kristie
kristie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Great place to stay, spacious room and comfy bedding.
Dawn
Dawn,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Cora
Cora,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 25 日
Robert
Robert,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Very good stay quiet and clean
Travis
Travis,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 10 日
This is the only hotel I would ever stay at in Jonesboro. The rooms are clean and comfortable, and the staff cannot be beat for their friendliness and hopefulness. It’s also pet friendly with a great area for walking your dog outside. The Hilton Garden Inn checks all the boxes For the Best hotel!
Patti
Patti,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Samual the manager on duty is always the best he is very helpful and friendly make you feel welcome from the time you walk in the door.
Robert
Robert,1 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 2 月 2 日
Everythibg was great except breakfast is not included and is 12.50 a person.When it clearly states free breakfast