I asked for my room to be cleaned while I was asked, by the front desk. Then got an email via Lauren asking if they could do anything and again I reinstated just to please have my room cleaned. I was gone 7 hours and still came back to dirty room. Very disappointed. But I went down to front desk and they immediately rectified the situation. But seriously 3 different methods before getting it resolved.
Betty
Betty,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Nice and chill
dany
dany,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Mark
Mark,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Leedylyn
Leedylyn,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 6 日
ROY
ROY,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 1 日
The stay was disappointing for a Hilton. Checked in by a very pleasant receptionist. Our room was very shabby - covering on bed frame was fraying, mold on the grout in the bathroom, bathroom door in need of painting, no soap was available on the sink (I was told they did not receive their delivery), no glasses or cups at the bathroom sink. Don’t if I would book this again.
Patricia
Patricia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Donna
Donna,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Very Good Stay . . . but could have been better
Front desk personnel (Chris on check in and Kristin the next morning) were very helpful and accommodating. Enjoyed the use of the exercise room . . . much better than many I experience . . . only draw back was breakfast . . . definitely not worth the $$$$
Robert
Robert,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Convenient location for travel, food and shopping. Management and housekeeping staff were awesome!
真实旅客
3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
A perfect location for us on our drive north! Breakfast in the morning and we’re off again. Pleasant and clean. Staff is professional and courteous.
Michele
Michele,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 27 日
Fine
Property was convenient to the highway as a stopover. Hotel was a bit outdated - basic hotel.
ELIZABETH
ELIZABETH,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
N/A
Dwight
Dwight,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 17 日
The pool wasn’t working and that was the main reason I went there. Staff were great.
Phoebe
Phoebe,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 16 日
Have stayed at multiple Hilton Gardens, This one is not a place I would recommend
BURD
BURD,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 4 月 15 日
The worst!
We couldn’t check in for an hour and thirty four minutes after check in
The water was off in the building for 4 hours… my kids couldn’t shower after being in the pool for 2 hours. The telephone in my room doesn’t work so I had to keep going to the main desk to find out what’s going on with the water.
Experience was horrible.
The manager only offered 5 thousand points for such a experience after we paid almost $200 for the night!
Shaquanna
Shaquanna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Eugene
Eugene,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Jean
Jean,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Very nice
Maria E
Maria E,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Great place to stay outside of NYC and still close to NYC. Very quiet at night. Room was very clean and confortable. They had a laundry facility to clean you clothe is needed. Breakfast was really good and taste very much recommend eating the breakfast. Staff was nice and friendly. There was a lot of parking. They have a restaurant close by with a bar. They have a gym with a peloton bike, the pool is right next to the gym. Highly recommend staying here if you want to be outside NYC but close by at the same time. There were a lot of stores near by this location. They also have a business center if you need to use the computer, printer, or WiFi. Very nice place to stay, I enjoyed it a lot.
Esteban
Expedia真实住客点评
8/10 很好
2025 年 4 月 1 日
Christopher
Christopher,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Very friendly
Eric
Eric,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 18 日
Nina
Nina,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 16 日
Pro:
The Hotel was very clean, the staff was awesome friendly. The room was very clean,.
Con:
$2 for a bottle of water wasn’t good.
We had a room on the second floor and whom ever was staying in the floor above us sounded like they were having a track meet running up and down the hall
Ken
Ken,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 15 日
Very nice hotel. The toilet was not working well because the water was running and sometimes it didn’t fill correctly. We didn’t report it until we left. Great breakfast