The staff is so friendly, they have free shuttle around 5 miles of the hotel and is enough, the view is spectacular, have pool and jacuzzi, free coffee, water , tea in the lobby, near the vortex, there is only one thing there is a $50 deposit and they charge you $4.99 each day for resort fee or something they didn't tell me in advance, and it is required to tell you before to do the reservation, well here in CA it is in that way. but other than that fee all is great!!